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Frequently Asked Questions
40. My monitor appears to be missing one or more colors. How do I correct this?
● If the OSD menu is also missing a color, please contact service for details
● Set color temperature to 9300 color coordination
● Check the video cable for any bent pins
● Video card could be defective (try the monitor with another computer).
41. When I degauss my monitor, it makes a loud noise. Is this normal?
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to make a
relatively loud noise. Please be aware that many models will not degauss more than once
within any given time period (up to 10 minutes). This is due to the unit having a temperature
sensitive resistor. While the unit is degaussing, the resistor increases in value with heat and
once it reaches a certain temperature, the resistance will rise and prevent voltage from
reaching the degaussing coil. This is what stops the degausser, and this device's resistance
will decrease as it cools back off, enabling the degauss function to operate again. This is an
intentional design and is an industry standard, not just for Philips monitors. Please be aware
that not all models in the Philips range has this manual degauss function. Some models are
built with an auto degauss feature which automatically degausses the monitor when it is
switched on.
42. How do I adjust the picture on the screen?
Please perform the following to correct the picture image:
● Reset your monitor via the OSD menu
● Adjust the Horz (width) and/or Vert size (height) in the OSD
● Change monitor timing to work at the recommended resolution
file:///D|/EDFU/crt_19_6/edoc/english/faq.htm (12 of 15)2005-08-10 ¤U¤È 01:03:23
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