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35
Burner ignition delay –
“clicking” sound then ignition
whoosh
Air shutter needs adjustment
Turn burner to LOW setting to ignite.
See Top Burner Air Shutter Adjustment
instructions.
Lazy flame – floats, larger in
size than normal
Low propane supply (for LP users)
Low flame setting needs adjustment
Fill the propane tank.
Turn on/off valve fully to on.
See Top Burner Air Shutter Adjustment
instructions.
Lifting flame – well-defined
with visible inner core, noisy,
gap between burner and flame
Incorrect regulator setting.
Low flame setting needs adjustment
Set regulator to proper setting - Liquid Propane
or Natural Gas.
See Top Burner Air Shutter Adjustment
instructions.
OVEN
PROBLEM
POSSIBLE CAUSE
SOLUTION
Oven will not ignite (RNB,
RCS, Heritage, Platinum™)
Takes up to three minutes to ignite.
No electrical power to the unit.
Gas not flowing to oven.
Igniter does not glow red
Wait three minutes.
Plug into a three-prong electrical outlet that is
properly grounded.
Check and re-set circuit breaker for the wall
outlet used for this unit.
Turn a top burner on. If top burner ignites, call
for service.
Make sure gas supply valve is on.
Call for service
Lazy flame – floats, larger in
size than normal
Low propane supply (for LP users)
Needs an air shutter adjustment
Fill the propane tank.
Turn on/off valve fully to on.
See Oven Burner Air Shutter Adjustment
instructions.
Lifting flame – well-defined
with visible inner core, noisy,
gap between burner and flame
Incorrect regulator setting.
Air shutter adjustment
Set regulator to proper setting - Liquid Propane
or Natural Gas.
See Oven Burner Air Shutter Adjustment
instructions.
Oven light not on
No electrical power to the unit.
Oven light bulb burned out.
Plug unit into a three-prong electrical outlet
that is properly grounded.
Check and re-set circuit breaker for the wall
outlet used for the unit.
Replace with 40 Watt Appliance light bulb only.
See Replacing Oven Bulb instructions.
Platinum only: Replace with 25 Watt.
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