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USA
7
AFTER SALES SUPPORT
Terms and Conditions
CHEFMAN LLC warrants, subject to the conditions stated below, that from the date of purchase, this product will
be free from mechanical defects for a period of ONE (1) year. CHEFMAN LLC, at its option, will repair or replace
this product found to be defective during the warranty period. Should this product become defective by reason
of improper workmanship or material defect during the specified warranty period, CHEFMAN LLC will repair or
replace the same effecting all necessary parts replacements for a period of three years from the date of purchase.
Transportation charges on parts, or products in whole, submitted for repair or replacement, under this warranty,
must be borne by the purchaser.
This warranty is available to consumers only. You are a consumer if you own a CHEFMAN® ELECTRIC HOT WATER
POT that was purchased at retail for personal, family or household use. Except as otherwise required under
applicable law, this warranty is not available to retailers or other commercial purchasers or owners.
CONDITIONS: This warranty is valid for the original USA retail purchaser from the date of initial retail purchase
and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty service or
replacement. Dealers, service centers, or retail stores do not have the right to alter, modify or in any way, change the
terms and conditions of this warranty. Warranty registration is not necessary to obtain warranty on CHEFMAN LLC
Products. Save your proof of purchase receipt.
ABOUT YOUR PRODUCT WARRANTY: Most warranty repairs are handled routinely, but sometimes requests for
warranty service may not be appropriate. For example, warranty service would NOT apply if the product damage
occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation.
Similarly, the warranty is void if the manufacturing date or the serial number on the product has been removed or
the equipment has been altered or modified. During the warranty period, the authorized service dealer, at its option,
will repair or replace any part that, upon examination, is found to be defective under normal use and service.
NORMAL WEAR: This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product; improper voltage or current; use contrary to the operation instructions;
deviation from instructions regarding storage and transportation; repair or alteration by anyone other than
CHEFMAN LLC or an authorized service center. Further, the warranty does not cover Acts of God, such as fire,
flood, hurricanes and tornadoes. CHEFMAN LLC shall not be liable for any incidental or consequential damages
caused by the breach of any express or implied warranty. Except to the extent prohibited by applicable law, any
implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the
above warranty. Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental of
consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state or province to province.
HOW TO OBTAIN WARRANTY SERVICE: If your CHEFMAN® ELECTRIC HOT WATER POT should prove to be defective
within the warranty period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply call
our toll-free number 1-888-315-8407 for additional information from our Customer Service Representatives, or send
the defective product to Customer Service at Chefman, 873 Route 45, Suite 101, New City, NY 10956.
To facilitate the speed and accuracy of your return, please enclose $15.00 for shipping and handling of the product.
Please only pay by money order.
This warranty is effective for the time periods listed above and subject to the conditions provided for within this
policy.
CHEFMAN is a registered trademark of PLUS ITS CHEAP, LLC.
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