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Help Guide
Wireless Stereo Headset
WI-C400
Unable to connect the headset to a BLUETOOTH device with one-touch connection
(NFC)
Keep the smartphone close to the headset until the smartphone reacts. If you fail to connect, move the smartphone
slowly on the N-Mark of the headset.
Check that the NFC function of the smartphone is set to on.
If the smartphone is in a case, remove it.
NFC reception sensitivity varies depending on the device. If you repeatedly fail to connect the headset with a
smartphone by one touch, connect it to the headset by on-screen operation on the smartphone.
You cannot make a one-touch connection (NFC) while charging the battery because the headset cannot be turned
on. Finish charging first, and then make the one-touch connection (NFC).
Related Topic
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
4-698-107-11(3) Copyright 2017 Sony Corporation
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