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Troubleshooting
Problem Possible Cause Solution
Dishwasher
doesn’t run
• Fuse blown or circuit breaker has tripped
• Power supply is not turned on
• Water pressure is low
• Replace fuse or reset circuit breaker
• Make sure dishwasher is turned on and door is
closed. Plug in cord securely
• Check that water supply is connected and the
water is turned on
Drain pump
doesn’t stop
• Overfl ow • The system is designed to detect an overfl ow.
When it does, it shuts off the circulation pump
and turns on the drain pump
Noise • Some audible sounds are normal
• Utensils are not secure in basket / some-
thing small has dropped into the basket
• Motor hums
• Sounds from soft food shredding action and
detergent cup opening
• Ensure everything is secured in the dishwash-
er
• If you do not use often, dishwasher may hum,
remember to fi ll and pump out the appliance
every week to keep the seal moist
Suds in the tub • Improper detergent
• Spilled rinse agent
• Use only dishwasher detergent to avoid suds.
If suds are present, open the door and let suds
evaporate
• Always wipe rinse agent spills immediately
Dishes are not dry • Rinse agent dispenser is empty • Make sure that the rinse agent dispenser is
fi lled
Dishes and fl at-
ware are not clean
(spots / fi lming)
• Improper program selected / run
• Improper rack loading
• Extremely hard water
• Select a stronger program
• Make sure that the detergent dispenser and
spray arms are not blocked by large dishware
• Remove all metal utensils from dishwasher,
see “Removing Hard Water Spots from Dishes”
section
Detergent left in
dispenser cups
• Dishes blocking the detergent cups • Re-load the dishes properly
Water standing in
the bottom of the
tub
• This is normal • A small amount of clean water around the out-
let at the back of the tub keeps the water seal
lubricated
Water doesn’t
pump out of the
tub
• The drain is clogged • Make sure the kitchen sink is draining well. If
the dishwasher drains into a disposer, run it
clear
Dishwasher leaks
/ steams
• Overfi lled dispenser or rinse aid spills
• Dishwasher isn’t level
• Steam is normal
• Be careful not to overfi ll the rinse aid dispense.
Spilled rinse aid can cause over sudsing and
lead to overfl owing. Wipe away any spills with
a damp cloth
• Make sure the dishwasher is level
• Steam coming through the vent by the door
latch is normal during drying and water drain-
ing
Occasionally a problem may arise that is minor in nature and a service call may not be necessary. Use this troubleshoot-
ing guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s
toll free number for assistance.
1-800-26-DANBY
(1-800-263-2629)
11
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