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39
TROUBLESHOOTING
EN
Operation
Performance
Symptoms Possible Cause & Solution
Appliance will not turn
on.
Power cord is not properly plugged in.
• Make sure that the power plug is securely plugged into a grounded outlet
matching the appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Appliance does not
heat.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Water leaks. The water collection tank hose or the optional drain hose is not
connected correctly.
• Connect the water collection tank hose or the optional drain hose
correctly.
The door is closed while clothes or foreign substance is caught in the
door.
• Check if clothes or foreign substance is caught in the door before using the
appliance. If water leaks continuously, contact the LG Electronics
Customer Information Centre.
Symptoms Possible Cause & Solution
Greasy or dirty spots
are left on clothes.
Fabric softener is used incorrectly.
• When washing clothes that are to be dried in the appliance, use the correct
amount of fabric softener as recommended by the manufacturer of the
fabric softener.
Clean and dirty clothes are being dried together.
• Use the appliance to dry only clean items. Soil from dirty clothes can
transfer to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the
appliance.
• Stains on dried clothes could be stains that were not removed during the
washing process. Make sure that clothes are being completely cleaned or
rinsed according to the instructions for your washing machine and
detergent. Some difficult soils may require pre-treating prior to washing.
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