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Contents
Before Use.......................................................................... 4
Finding More about Your VAIO Computer .................... 5
Ergonomic Considerations ............................................ 9
Getting Started.................................................................. 11
Locating Controls and Ports........................................ 12
About the Indicator Lights ........................................... 18
Connecting a Power Source ....................................... 19
Using the Battery Pack................................................ 21
Shutting Down Your Computer Safely ........................ 28
Using the Power Saving Modes .................................. 29
Updating Your Computer ............................................ 32
Using Your VAIO Computer.............................................. 33
Using the Keyboard..................................................... 34
Using the Touch Pad................................................... 36
Using Special-function Buttons ................................... 37
Using the Quick Web Access Function ....................... 38
Using the Built-in Camera ........................................... 40
Using the Optical Disc Drive ....................................... 41
Using "Memory Stick".................................................. 48
Using Other Modules / Memory Cards........................ 55
Using the Internet........................................................ 62
Using the Network (LAN) ............................................ 63
Using the Wireless LAN...............................................64
Using the Bluetooth Function ......................................68
Using Peripheral Devices ..................................................73
Connecting External Speakers or Headphones ..........74
Connecting an External Display ..................................75
Selecting Display Modes .............................................80
Using the Multiple Monitors Function ..........................81
Connecting an External Microphone ...........................83
Connecting a USB Device ...........................................84
Customizing Your VAIO Computer....................................86
Setting the Password...................................................87
Using Intel(R) VT .........................................................94
Using the VAIO Control Center ...................................95
Using the VAIO Power Management...........................96
Upgrading Your VAIO Computer.......................................97
Adding and Removing Memory ...................................98
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Precautions..................................................................... 104
Safety Information ..................................................... 105
Care and Maintenance Information........................... 108
Handling Your Computer........................................... 109
Handling the LCD Screen ......................................... 111
Using the Power Source ........................................... 112
Handling the Built-in Camera .................................... 113
Handling Discs .......................................................... 114
Using the Battery Pack.............................................. 115
Handling "Memory Stick"........................................... 116
Handling the Built-in Storage Device ........................ 117
Troubleshooting .............................................................. 118
Computer Operations................................................ 120
System Update / Security.......................................... 126
Recovery ................................................................... 128
Battery Pack.............................................................. 129
Built-in Camera ......................................................... 131
Networking (LAN/Wireless LAN) ............................... 133
Bluetooth Technology ............................................... 136
Optical Discs ............................................................. 140
Display ...................................................................... 145
Printing ...................................................................... 149
Microphone ............................................................... 150
Speakers ................................................................... 151
Touch Pad .................................................................153
Keyboard ...................................................................154
Floppy Disks ..............................................................155
Audio/Video ...............................................................156
"Memory Stick" ..........................................................158
Peripherals ................................................................159
Trademarks .....................................................................160
Notice ..............................................................................162
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Before Use >
Finding More about Your VAIO Computer
4. Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers
on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information
readily available:
1 Your VAIO computer model
You can find it at the lower right corner of the display on the computer.
2 Your computer's serial number
You can find it on the bottom, the back panel, or inside the battery compartment of your Sony VAIO computer. The serial
number is the last 7 digits of the number below the barcode.
3 The operating system on your computer
4 The hardware component or the software program that is causing the problem
5 A brief description of the problem
5. In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Style store and get personalized service and support
for your VAIO PC. Sony Style Backstage Technicians can assist with the setup of your new VAIO PC, system optimization,
data rescue, and any repair service you might need.
Visit the web site at www.sonystyle.com/backstage
to find the nearest location.
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Before Use >
Ergonomic Considerations
Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations for both stationary and portable environments:
❑ Position of your computer – Place the computer directly in front of you. Keep your forearms horizontal, with your wrists
in a neutral, comfortable position while using the keyboard or the pointing device. Let your upper arms hang naturally at
your sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes, muscles, or
tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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Getting Started >
Locating Controls and Ports
A Num lock indicator (page 18)
B Caps lock indicator (page 18)
C Scroll lock indicator (page 18)
D ASSIST button (page 37)
E WEB button (page 37)
F VAIO button (page 37)
G Power button/Power indicator (page 18)
H "Memory Stick Duo" slot* (page 48)
I Media Access indicator (page 18)
J SD memory card slot (page 58)
K WIRELESS switch (page 64), (page 68)
L WIRELESS indicator (page 18)
M Charge indicator (page 18)
N Disc drive indicator (page 18)
* Your computer supports only Duo-size "Memory Stick".
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Getting Started >
Locating Controls and Ports
Left
A DC IN port (page 19)
B Network (LAN) port (page 63)
C Air vent
D Monitor port (page 76)
E HDMI output port (page 78)
F eSATA/USB port
*
Connect an external device compliant with the eSATA or USB
standard.
G ExpressCard/34 slot (page 55)
* Compliant with the USB 2.0 standard and supports high-/full-/low- speeds.
!
Notes on using the eSATA/USB port:
- An eSATA device and a USB device cannot be connected to the port
simultaneously.
- The computer may not be able to recognize your USB device depending on the
plug shape of the device. In this case, use one of the USB dedicated ports.
- When disconnecting an eSATA device, click the Safely Remove
Hardware and Eject Media icon on the taskbar and select the device before
removal.
- The port does not support an eSATA port multiplier.
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Getting Started >
About the Indicator Lights
About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator Functions
Power 1 Illuminates in green while the computer is on, blinks slowly in orange while the computer is in Sleep mode, and
turns off when the computer is turned off or enters Hibernate mode.
Charge
Illuminates while the battery pack is charging. See Charging the Battery Pack (page 24) for more information.
Built-in MOTION EYE camera Illuminates while the built-in camera is in use.
Media Access Illuminates while data access to a memory card, such as "Memory Stick" and an SD memory card, is in
progress. (Do not place the computer into Sleep mode or turn it off while this indicator light is lit.) When the
indicator light is unlit, the memory card is not in use.
Disc drive
Illuminates while data access to the built-in storage device or the optical disc drive is in progress. Do not place
the computer into Sleep mode or turn it off while this indicator light is lit.
Num lock
Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad.
The numeric keypad is not active when the indicator light is unlit.
Caps lock
Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator light is lit. Press the key a second time to turn off the indicator light. Normal typing resumes
when the Caps lock indicator light is turned off.
Scroll lock
Press the Fn+Scr Lk keys to change how you scroll the display. Normal scrolling resumes when the Scroll lock
indicator light is turned off. The Scr Lk key functions differently depending on the program you are using and
does not work with all programs.
WIRELESS Illuminates while one or more wireless options are enabled.
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Getting Started >
Connecting a Power Source
Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer.
Using the AC Adapter
While your computer is directly connected to an AC power source and has a battery pack installed, it uses power from the
AC outlet.
✍
Use only the supplied AC adapter for your computer.
To use the AC adapter
1 Plug one end of the power cord (1) into the AC adapter (3).
2 Plug the other end of the power cord into an AC outlet (2).
3 Plug the cable from the AC adapter (3) into the DC IN port (4) on the computer.
!
The shape of the DC In plug varies depending on the AC adapter.
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Getting Started >
Connecting a Power Source
✍
To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet.
Make sure that the AC outlet is easily accessible.
If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page
31).
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Getting Started >
Using the Battery Pack
✍
Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using
the computer.
When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to
recharge the battery pack or shut down your computer and install a fully charged battery pack.
Your computer is supplied with a lithium ion battery pack and can be recharged any time. Charging a partially discharged battery pack does not affect
the life of battery.
While some software applications or peripheral devices are in use, your computer may not enter Hibernate mode even when the remaining battery life
becomes short. To avoid loss of data while the computer is running on the battery, you should save your data frequently and manually activate a power
management mode, such as Sleep or Hibernate.
If the battery pack runs out of power while the computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
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Getting Started >
Using the Power Saving Modes
Using Sleep Mode
To activate Sleep mode
Click Start, the arrow next to the Shut down button, and Sleep.
To return to Normal mode
❑ Press any key.
❑ Press the power button on your computer.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
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Using Your VAIO Computer >
Using the Touch Pad
Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.
✍
You can disable/enable the touch pad while a mouse is connected to your computer. To change the touch pad settings, use the VAIO Control Center.
!
Be sure to connect a mouse before disabling the touch pad. If you disable the touch pad before connecting a mouse, you will be able to use only the
keyboard for pointer operations.
Action Description
Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object.
Click Press the left button (3) once.
Double-click Press the left button twice in a row.
Right-click Press the right button (4) once. With many applications, this action displays a context-sensitive shortcut menu (if any).
Drag Slide your finger on the touch pad while pressing the left button.
Scroll Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll
horizontally. Once vertical or horizontal scrolling is engaged, you can move your finger in circles on the touch pad to
keep scrolling without taking the finger off the touch pad (the scroll function is available only with applications that
support a touch pad scroll feature).
Flick Slide two fingers linearly in quick motion on the touch pad. On web browser software or image viewer software, you can
flick left to move backward and flick right to move forward.
Pinch With some software applications, you can pinch on the touch pad with two fingers for zooming. Pinch open to zoom in
or pinch close to zoom out.
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Using Your VAIO Computer >
Using Special-function Buttons
Using Special-function Buttons
Your computer is equipped with special buttons to help you use specific functions of the computer.
Special-function button Functions
ASSIST button
Launches the VAIO Care while the computer is in Normal mode or Sleep mode.
While the computer is off or in Hibernate mode, the ASSIST button launches the VAIO Recovery Center.
WEB button
While the computer is in Normal mode, the WEB button launches the web browser assigned to the button by
default.
While the computer is off, the WEB button activates the Quick Web Access function and launches the web
browser used with this function. See Using the Quick Web Access Function (page 38) for more
information.
!
The WEB button is not functional while the computer is in Sleep mode or Hibernate mode.
VAIO button
Launches the Media Gallery or turns the volume on and off, depending on your model.
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Using Your VAIO Computer >
Using the Quick Web Access Function
Notes on Using the Quick Web Access Function
While the Quick Web Access function is activated, you cannot use:
❑ any function key, except the F2, F3, and F4 keys, in combination with the Fn key for shortcuts.
❑ the Scr Lk key in combination with the Fn key for a shortcut.
❑ any port and jack except the DC IN port, the network (LAN) port, the USB ports, and the headphones jack.
❑ the "Memory Stick Duo" slot, the SD memory card slot, and the ExpressCard slot.
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Using Your VAIO Computer >
Using the Built-in Camera
Using the Built-in Camera
Your computer is equipped with a built-in MOTION EYE camera.
With the preinstalled image capture software, you can perform the following:
❑ Capture still images and movies
❑ Sense and capture object movements for monitoring purposes
❑ Edit captured data
✍
Turning on the computer activates the built-in camera.
Video conferences are possible with the appropriate software.
!
Launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in camera.
Do not place your computer into Sleep or Hibernate mode while you are using the built-in camera.
To use the preinstalled image capture software
1 Click Start, All Programs, ArcSoft WebCam Companion 3, and WebCam Companion 3.
2 Click your desired icon in the main window.
For detailed information on how to use the software, see the help file included with the software.
✍
When capturing an image or a movie in a dark place, click the Capture icon in the main window, and then click the WebCam Settings icon and select
the low light or low light compensation option in the properties window.
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Using Your VAIO Computer >
Using the Optical Disc Drive
3 Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks
into place.
!
Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray.
4 Close the drive tray by pushing it in gently.
!
Do not remove the optical disc while your computer is in a power saving mode (Sleep or Hibernate). Be sure to bring the computer back into Normal
mode before removing the disc.
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Using Your VAIO Computer >
Using the Optical Disc Drive
Supported Disc Media
Your computer plays and records CDs, DVDs, and Blu-ray Disc
™
media, depending on the model you purchased.
See the reference chart below to find out which type of optical disc drive supports which types of media.
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
CD-
ROM
Video
CD
Music
CD
CD
Extra
CD-R/
RW
DVD-
ROM
DVD-
Video
DVD-R/
RW
DVD+R/
RW
DVD+R DL
(Double
Layer)
DVD-R DL
(Dual
Layer)
DVD-
RAM
*1 *2
BD-
ROM
BD-R/RE
*3
DVD±RW/
±R DL/RAM
PPPP
PR
*5
P P PR PR PR PR PR – –
Blu-ray Disc P P P P
PR
*5
P P PR PR PR PR PR P
PR
*4
Blu-ray Disc
Combo
PPPP
PR
*5
P P PR PR PR PR PR P P
*1
The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge.
*2
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*3
The Blu-ray Disc drive on your computer does not support BD-RE Disc media in Version 1.0 format and Blu-ray Disc media with a cartridge.
*4
Supports writing data to BD-R Part1 Version 1.1/1.2/1.3 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and BD-
RE Part1 Version 2.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB).
*5
Writing data to Ultra Speed CD-RW discs is not supported.
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Using Your VAIO Computer >
Using the Optical Disc Drive
Notes on region codes
Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can
play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your
residence area is different from the label, you cannot play the disc on your computer.
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Using Your VAIO Computer >
Using the Optical Disc Drive
Playing Discs
To play a disc
1 Insert a disc into the optical disc drive.
!
Connect the AC adapter to the computer and close all running software applications before playing a disc.
2 If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.
For instructions on how to use the software, see the help file included with the software.
Copying Files to Discs
To copy files to a disc
1 Insert a recordable disc into the optical disc drive.
!
Connect the AC adapter to the computer and close all running software applications before copying files to a disc.
2 If nothing appears on the desktop, click Start, All Programs, and your desired disc burning software to copy files to the
disc.
For instructions on how to use the software, see the help file included with the software.
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Using Your VAIO Computer >
Using "Memory Stick"
Notes on Using "Memory Stick"
❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB
that are available as of September 2009. However, not all "Memory Stick" are guaranteed of compatibility.
❑ Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force "Memory Stick" into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing "Memory Stick" from the slot. Do not force it in or out of the slot.
❑ Inserting "Memory Stick" with multiple conversion adaptors is not guaranteed of compatibility.
❑ "MagicGate" is the general name of the copyright protection technology developed by Sony. Use "Memory Stick" with the
"MagicGate" logo to take advantage of this technology.
❑ Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior
consent from the respective copyright holders. Accordingly, "Memory Stick" with such copyrighted data can be used only
within the law.
❑ Do not insert more than one "Memory Stick" into the slot. Improper insertion of the media may damage both your
computer and the media.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
✍
If the module does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
Make sure you use the most recent driver software provided by the ExpressCard module manufacturer.
To remove an ExpressCard module
!
Insert the ExpressCard slot protector to block any particles from entering the slot when not using an ExpressCard module. Before moving your
computer, be sure to insert the ExpressCard slot protector into the slot.
✍
You can skip steps 1 to 4 when:
- your computer is off.
- the Safely Remove Hardware and Eject Media icon is not displayed on the taskbar.
- the hardware you want to unplug is not displayed in the Safely Remove Hardware and Eject Media window.
1 Locate the ExpressCard slot.
2 Click the Safely Remove Hardware and Eject Media icon on the taskbar.
3 Select the hardware you want to unplug.
4 Follow the on-screen instructions for removing the ExpressCard module.
5 Push in the ExpressCard module toward the computer so that the module pops out.
6 Gently take hold of the ExpressCard module and pull it out of the slot.
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Using Your VAIO Computer >
Using the Network (LAN)
Using the Network (LAN)
You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end
of a LAN cable (not supplied) to the network (LAN) port on the computer and the other end to your network. For detailed
settings and devices required for LAN access, ask your network administrator.
✍
You can connect your computer to any network without changing the default settings.
!
Do not plug a telephone cable into the network (LAN) port on your computer.
If the network (LAN) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating,
or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- Private branch exchange (PBX)
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Using Your VAIO Computer >
Using the Wireless LAN
Notes on Using the Wireless LAN Function
General notes on using the wireless LAN function
❑ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels).
Before activating the WLAN function, read the Safety Information carefully.
❑ The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks.
❑ The 2.4 GHz band used by wireless LAN compatible devices is also used by other various devices. Although technologies
to minimize interference from other devices that use the same band are employed on wireless LAN compatible devices,
such interference may cause lower communication speed, narrower communication range, or broken wireless
connections.
❑ The communication speed and range may vary depending on the following conditions:
❑ Distance between communication devices
❑ Existence of obstacles between devices
❑ Device configuration
❑ Radio conditions
❑ Ambient environment that includes existence of walls and materials of such walls
❑ Software in use
❑ Communications may be cut off depending on radio conditions.
❑ Actual communication speed may not be as fast as the one displayed on your computer.
❑ Deploying WLAN products compliant with different standards that use the same band on the same wireless network may
reduce the communication speed due to radio interference. Taking this into consideration, WLAN products are designed
to reduce the communication speed to ensure communications with another WLAN product if it is compliant with a
different standard that uses the same band. When the communication speed is not as fast as expected, changing the
wireless channel on the access point may increase the communication speed.
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Using Your VAIO Computer >
Using the Bluetooth Function
❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed
by the manufacturer.
❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance
of the devices. This is normal with Bluetooth technology and is not a malfunction.
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Using Peripheral Devices >
Using Peripheral Devices
You can add functionality to your VAIO computer by using the various ports on the computer.
❑ Connecting External Speakers or Headphones (page 74)
❑ Connecting an External Display (page 75)
❑ Selecting Display Modes (page 80)
❑ Using the Multiple Monitors Function (page 81)
❑ Connecting an External Microphone (page 83)
❑ Connecting a USB Device (page 84)
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Using Peripheral Devices >
Connecting an External Display
Connecting an External Display
You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer
display or a projector.
Some features and options in this section may not be available on your computer.
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Using Peripheral Devices >
Selecting Display Modes
Selecting Display Modes
When an external display is connected, you can select either your computer screen or the connected display to use as the
primary monitor.
✍
You may not be able to display the same content on your computer screen and the external display or projector at the same time, depending on the
type of your external display or projector.
Turn on the external display before turning on your computer.
To select a display mode with the Fn+F7 keys
You can select a display mode with the Fn+F7 keys. See Combinations and Functions with the Fn Key (page 34) for more
information.
To select a display mode from the display settings
1 Right-click on the desktop and select Screen resolution.
2 Click the drop-down list next to Multiple Displays, select your desired setting, and then click OK.
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Using Peripheral Devices >
Using the Multiple Monitors Function
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have an external display connected to the monitor port, your computer screen and the external display can function as a
single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
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Using Peripheral Devices >
Using the Multiple Monitors Function
To use the Multiple Monitors function
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function, or the computer may not
return to Normal mode.
If you set different colors on each display, do not expand a single window across two displays, or your software may not work properly.
1 Right-click on the desktop and select Screen resolution.
2 Click the drop-down list next to Multiple Displays, select Extend these displays, and then click OK.
✍
You can set the display colors and resolution for each display and customize the Multiple Monitors function.
Set fewer colors or a lower resolution for each display.
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Using Peripheral Devices >
Connecting an External Microphone
Connecting an External Microphone
You can connect an external microphone (not supplied) to your computer.
To connect an external microphone
Plug the microphone cable (1) into the microphone jack (2) m.
✍
Make sure your microphone is designed for computer use.
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Using Peripheral Devices >
Connecting a USB Device
Notes on connecting a USB device
❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the
USB device for more information.
❑ Be sure to use a USB printer compatible with your version of Windows to print documents.
❑ For information on how to remove a USB device, see the manual that came with the device.
❑ To protect your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
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Customizing Your VAIO Computer >
Setting the Password
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1 Turn on the computer.
2 Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3 Enter the machine password and press the Enter key.
4 Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5 On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
To change or remove the power-on password (user password)
1 Turn on the computer.
2 Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3 Enter the user password and press the Enter key.
4 Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5 On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Using the VAIO Control Center
Using the VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use the VAIO Control Center
1 Click Start, All Programs, and VAIO Control Center.
2 Select your desired control item and change the settings.
3 Once finished, click OK.
The setting of the desired item is changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
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Customizing Your VAIO Computer >
Using the VAIO Power Management
Using the VAIO Power Management
Power management helps you set up power plans for running on AC or battery power to suit your requirements for power
consumption.
The VAIO Power Management function is added to the Windows Power Options. With this software application, you can
enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
Selecting a Power Plan
When you start the computer, a power status icon appears on the taskbar. This icon indicates what kind of power source you
are currently using. Click this icon to display the window that shows your power status.
To select a power plan
1 Right-click the power status icon on the taskbar and select Power Options.
2 Select your desired power plan.
To change the power plan settings
1 Click Change plan settings on the right of your desired power plan in the Power Options window.
Change the Sleep mode and display settings as needed.
2 If you need to change the advanced settings, click Change advanced power settings and go to step 3.
Otherwise, click Save changes.
3 Click the VAIO Power Management tab.
Change the settings for each item.
4 Click OK.
✍
You can check the current power plan settings with the VAIO Power Management Viewer in the VAIO Control Center.
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Upgrading Your VAIO Computer >
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You should contact your dealer to install a new memory module.
❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer.
❑ You should not touch the connectors or open the memory module compartment cover.
For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about
Your VAIO Computer (page 5).
The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.
See the specifications to find out about the configuration of your computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
6 Remove the currently installed memory module as follows:
❑ Pull the latches in the direction of the arrows (1).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
7 Remove the new memory module from its packaging.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
8 Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any components on the motherboard other than the memory module.
If you want to install only one memory module, be sure to use the lower slot.
Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open
slot. Do not force the memory module into the slot in a wrong orientation, as it may cause damage to the slot and the module.
9 Replace the memory module compartment cover.
10 Tighten the screw on the bottom of the computer.
11 Reinstall the battery pack and turn on the computer.
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Precautions >
Precautions
This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
❑ Safety Information (page 105)
❑ Care and Maintenance Information (page 108)
❑ Handling Your Computer (page 109)
❑ Handling the LCD Screen (page 111)
❑ Using the Power Source (page 112)
❑ Handling the Built-in Camera (page 113)
❑ Handling Discs (page 114)
❑ Using the Battery Pack (page 115)
❑ Handling "Memory Stick" (page 116)
❑ Handling the Built-in Storage Device (page 117)
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Precautions >
Safety Information
Safety Information
Computer
❑ Use your computer on a solid, stable surface.
❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as
rugs, blankets, couches, beds, or near draperies that may block its air vents.
❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation
and over time could result in discomfort or burns.
❑ Use only specified peripheral equipment and interface cables.
Power Source
❑ Do not place the AC adapter in contact with your skin. Remove the AC adapter away from your body if it becomes warm
and causes discomfort.
❑ Do not place heavy objects on the power cord, or this could cause a fire.
❑ To disconnect the cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for an extended period of time.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Make sure that the AC outlet is easily accessible.
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Precautions >
Handling Your Computer
Handling Your Computer
❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery
pack. You may want to have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer or place any objects on top of the computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F / 35°C or less than 41°F / 5°C
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
such a case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and
contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO
Computer (page 5).
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Precautions >
Handling Your Computer
❑ To avoid losing data when your computer is damaged, back up your data regularly.
❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD
screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to
malfunction. To open the computer, hold the base with one hand and gently lift the LCD screen lid with the other. To carry
the computer with the lid open, be sure to hold the computer with both hands.
❑ Use a carrying case specially designed to carry your computer.
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Precautions >
Handling the LCD Screen
Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be sure to block direct sunlight when
using your computer near a window.
❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a damage.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a
malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The
residual image disappears after a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options
available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising
from changes to the settings.
❑ Do not exert pressure on the LCD screen lid with the lid closed as it may scratch the LCD screen or soil it.
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Precautions >
Using the Battery Pack
Using the Battery Pack
❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑ Charge battery packs at temperatures between 50°F / 10°C to 86°F / 30°C. Lower temperatures require longer charging
time.
❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.
❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for
concern.
❑ You do not need to discharge the battery pack before recharging.
❑ If the battery pack quickly runs out of power after being fully charged, it may be reaching the end of its life and should be
replaced.
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Precautions >
Handling "Memory Stick"
Handling "Memory Stick"
❑ Do not touch the "Memory Stick" connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with "Memory Stick".
❑ Do not bend, drop, or expose "Memory Stick".
❑ Do not disassemble or modify "Memory Stick".
❑ Keep "Memory Stick" dry.
❑ Do not use or store "Memory Stick" in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with "Memory Stick".
❑ Be sure to make a backup copy of your valuable data.
❑ When using "Memory Stick Duo", do not use a fine-tipped pen to write on the label adhered to "Memory Stick Duo".
Exerting pressure on the media may damage internal components.
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Precautions >
Handling the Built-in Storage Device
Handling the Built-in Storage Device
The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short
time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be
restored. To prevent losing data, you should be careful when handling your computer.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To avoid damaging your hard disk drive
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive.
❑ Do not use your computer in a place subject to extreme changes in temperature.
❑ Do not remove the hard disk drive from your computer.
To avoid damaging your solid state drive
❑ Do not turn off the power or restart your computer while reading or writing data to the solid state drive.
❑ Do not remove the solid state drive from your computer.
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Troubleshooting >
Computer Operations
Computer Operations
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ Make sure the battery pack is installed properly and charged.
❑ Disconnect all connected USB devices (if any), and then restart your computer.
❑ Remove any extra memory modules you may have installed since purchase, and then restart your computer.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for more information.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then press the power button to turn on your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery
pack and AC adapter, which are supplied by Sony for your VAIO computer.
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Troubleshooting >
Computer Operations
What should I do if the green power indicator light turns on but my screen remains blank?
❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down
button and Restart.
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button for more than four seconds to shut down your computer.
Unplug the AC adapter and leave the computer for about five minutes. Then plug the AC adapter and turn on the computer
again.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Troubleshooting >
Computer Operations
Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or
Hibernate mode.
To restore your computer to Normal mode
1 Close all open programs.
2 Click Start, the arrow next to the Shut down button, and Restart.
3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
4 If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
What should I do if the charge indicator light is blinking fast and my computer does not
start?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
Battery Pack (page 21).
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer
(page 5).
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Troubleshooting >
System Update / Security
How do I keep my antivirus software updated?
You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation.
To download and install the latest security updates, follow these steps:
!
Your computer must be connected to the Internet to download the updates.
1 Click Start, All Programs, Norton Internet Security, and LiveUpdate.
2 Follow the on-screen instructions to complete the updates.
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Troubleshooting >
Battery Pack
Battery Pack
How do I find the battery charging status?
You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 24) for more
information.
When is my computer using AC power?
When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
When should I recharge the battery pack?
Recharge the battery pack when:
❑ The battery pack is running out of power and both the charge and power indicator lights blink.
❑ You have not used the battery pack for an extended period of time.
When should I replace the battery pack?
A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life. You can
check the battery charge capacity with the Battery function on the VAIO Control Center.
Should I be concerned that the installed battery pack is warm?
No, it is normal for the battery pack to be warm while it is powering your computer.
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Troubleshooting >
Built-in Camera
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another.
❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Built-in Camera (page 108).
What should I do if captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may cause dropped frames. See the help file included with your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ The power management function of your computer may be active. Check the CPU performance.
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Troubleshooting >
Networking (LAN/Wireless LAN)
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstacles or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
connect to a wireless LAN access point? (page 133) to change the settings.
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstacles or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
connect to a wireless LAN access point? (page 133) to change the settings.
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Troubleshooting >
Bluetooth Technology
What should I do if I do not hear sound from my headphones or audio/video controller?
Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you
need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps:
1 Click Start and Devices and Printers.
2 Right-click the icon for the device that you want to connect using the A2DP and select Control.
3 Click SCMS-T Settings.
4 Click to cancel the Connect to a device only if it supports SCMS-T content protection check box.
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Troubleshooting >
Optical Discs
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2 Remove the disc from the optical disc drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 108) for instructions.
What should I do if the drive tray does not open?
❑ Make sure your computer is on.
❑ Press the drive eject button.
❑ If the drive eject button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
❑ If none of the above options work, insert a thin, straight object (such as a paper clip) into the manual eject hole on the
optical disc drive.
❑ Try restarting your computer.
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Troubleshooting >
Optical Discs
What should I do if I cannot play a disc properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label facing upward.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2 Remove the disc from the optical disc drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 108) for instructions.
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
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Troubleshooting >
Optical Discs
❑ Make sure the correct driver software is installed. Follow these steps:
1 Click Start and Control Panel.
2 Click System and Security.
3 Click System.
4 Click Device Manager in the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver
software.
5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
6 Double-click your desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
7 Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive
and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make
sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
❑ Make sure your computer is running on AC power and try the disc again.
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Troubleshooting >
Optical Discs
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it
is not connected, the external optical disc drive may not work properly.
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Troubleshooting >
Display
Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If
the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the
Power Saving Modes (page 29) for more information.
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ If your computer is running on battery power, make sure the battery pack is installed properly and is charged. See Using
the Battery Pack (page 21) for more information.
❑ If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with
the Fn Key (page 34) for more information.
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Troubleshooting >
Printing
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1 Click Start and Devices and Printers.
2 Right-click the printer icon and select Properties.
3 Click the Ports tab.
4 Click to cancel the Enable bidirectional support check box.
5 Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
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Troubleshooting >
Touch Pad
Touch Pad
What should I do if the touch pad does not work?
❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 36).
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the
M or m key, and press the Enter key to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the
m and , keys, press the Enter key, select Restart with the M or m key, and press the Enter key to restart your computer.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Troubleshooting >
Keyboard
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1 Click Start and Control Panel.
2 Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and
Language.
3 Click Change keyboards on the Keyboards and Languages tab.
4 Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator
light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters.
What should I do if I cannot use the numeric keypad to enter numbers?
If you cannot use the numeric keypad, Num Lk mode may not be activated. Check if the Num lock indicator light is unlit. If the
indicator light is unlit, press the Num Lk key to turn it on before entering numerals.
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Troubleshooting >
Floppy Disks
Floppy Disks
Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar
when the drive is connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1 Close all programs that are accessing the floppy disk drive.
2 Wait until the indicator light on the floppy disk drive turns off.
3 Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer.
4 Reconnect the floppy disk drive by plugging the USB cable into the USB port.
5 Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting >
Audio/Video
Audio/Video
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1 Click Start and Control Panel.
2 Click Hardware and Sound.
3 Click Manage audio devices under Sound.
4 On the Sounds tab, click to cancel the Play Windows Startup sound check box.
5 Click OK.
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1 Close all open programs.
2 Click Start and Control Panel.
3 Click Hardware and Sound.
4 Click Manage audio devices under Sound.
5 On the Playback tab, select your desired device for sound output and click Set Default.
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Troubleshooting >
"Memory Stick"
"Memory Stick"
What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer
on other devices?
You may need to reformat your "Memory Stick".
Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick",
back up important data and confirm that "Memory Stick" does not contain files you want to keep.
1 Copy the data from "Memory Stick" onto your built-in storage device to save data or images.
2 Format "Memory Stick" by following the steps in Formatting "Memory Stick" (page 52).
Can I copy images from a digital camera using "Memory Stick"?
Yes, and you can view video clips that you have recorded with digital cameras that are compatible with "Memory Stick".
Why can't I write data to "Memory Stick"?
Some versions of "Memory Stick" are equipped with an erasure prevention switch to protect data from unintentional erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting >
Peripherals
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the
AC outlet.
❑ Try using another USB port on your computer. The driver software could be installed to the specific port you used the first
time you connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
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Notice
© 2010 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any
machine-readable form without prior written approval.
Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and
hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential,
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media, or recording devices or any relevant losses, including when recordings are not made due to reasons including your
computer failure, or when the contents of a recording are lost or damaged as a result of your computer failure or repair
undertaken to your computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to your
computer, external recording media, or recording devices under any circumstances.
