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Error code guide
If an error code appears in the LED READOUT DISPLY, follow the instructions below according to
the error code displayed to correct the problem:
ERROR
CODE
PROBLEM REMEDY
E0
Compatible cookware is not
detected.
To reset, place compatible cookware back on the
cooktop within 30 seconds, or unplug cord from
electrical outlet, wait one minute and plug cord back
in. Ensure compatible cookware is placed on cooktop
and turn unit back on.
E1
Excessive high temperature,
cooling fan malfunction, or
inadequate ventilation for the
cooktop.
Unplug cord from the electrical outlet. Ensure proper
ventilation by making sure the fan is at least 4" away
from any obstruction. Wait 10 minutes for the cooktop
and cookware to cool down and then plug it back into
the 120V electrical outlet. Turn the unit back on and
listen for the fan running.
E2
Cooking surface temperature
exceeds 460°F (238°C) limit,
and the unit shuts down
automatically.
This is a safety feature to prevent the cooking surface
from overheating. It usually happens during POWER
MODE. Your cookware bottom is above 460°F (238°C).
Extremely high temperatures could damage your
cookware and cooktop. If E2 error code happens
during frying or other process that involves high
temperatures, you should switch to TEMP MODE. If
E2 happens during water boiling, please follow the
directions below: Unplug cord from the electrical outlet,
Wait 10 minutes for cooktop and cookware to cool
down and reconnect cord to the electrical outlet. Turn
unit back on and listen for the fan to run. Ensure unit is
at least 4" away from any obstruction.
E3
Voltage input is too high or too
low and shuts down after one
minute.
Unplug cord from the electrical outlet. Verify the
voltage is 120V ACwith a voltage tester. If not, switch
to a different electrical outlet with the proper voltage
before operating the unit.
11
Copyright 2014 - 2018 Secura, Inc. All rights reserved. http://www.duxtop.com / www.thesecura.com
Note: If any of the above remedies fail to correct the problem, please contact CustomerCare@
thesecura.com.
INDUCTION COOKTOP
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