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Guarantee and support
If you need information or support, please visit
www.philips.com/support or read the separate
worldwide guarantee leaet.
Guarantee restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The shaver does
not shave as well
as it used to.
The shaving heads
are damaged or
worn.
Replace the shaving
heads (see chapter
‘Replacement’).
Hairs or dirt obstruct
the shaving heads.
Clean the shaving heads by
following the steps of the
thorough cleaning method
(see chapter ‘Cleaning and
maintenance’).
ENGLISH32
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