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en Troubleshooting
30
Fault Cause and troubleshooting
lights up in the display and no
settings can be made on the ap-
pliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page18
flashes in the display and the
appliance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the display. The maximum cooking time has been reached. To prevent an unwanted per-
manent operation, the appliance automatically stops heating after several hours
if the settings are unchanged.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:To prevent the appliance from switching off when you do not want it to,
e.g. for an extremely long preparation time, set a cooking time.
→"Time-setting options", Page13
- appears in the display. There is too much water in the steam system. The water cannot be pumped
back into the water tank.
1.
Empty the water tank and insert the empty water tank.
→"Emptying the water tank", Page12
2.
Reset the time.
→"Setting the time on the clock", Page14
3.
Switch the appliance off and on again.
4.
Run "Descaling interrupted" in full.
→"Descaling interrupted", Page25
A message with appears in the
display, e.g. - .
Electronics fault
1.
Press the button.
‒ If required, reset the time.
a If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. Quote the ex-
act error message and the E no. of your appliance.
→"Customer Service", Page31
lights up permanently in the
display.
The water tank is empty.
▶
Fill the water tank.
→"Filling the water tank", Page12
The water tank has not been put in fully.
▶
Slide the water tank back in fully.
The water tank is leaking.
▶
Order a new water tank.
The sensor is defective.
▶
Call the after-sales service.
→"Customer Service", Page31
lights up in the display. Build-up of limescale in the appliance.
▶
Run the descaling programme in full.
→"Descaling", Page24
appears in the display. The power supply has been disconnected or the appliance has been switched
off during the descaling process.
▶
Run the interrupted descaling programme in full.
→"Descaling interrupted", Page25
During operation with steam as-
sistance, steam escapes from the
ventilation slots.
Steam escapes for physical reasons.
▶
Wait until the cooking with steam assistance ends.
After the end of cooking with steam assistance, no more steam will escape
after a short time.
After using the steam assistance,
the cooking result is too dry or
too moist.
Steam intensity set incorrectly.
▶
Set a higher or lower steam intensity.
HomeConnect is not working cor-
rectly.
Different causes are possible.
▶
Go to www.home-connect.com.
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