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7
If you experience Recommended solutions
Dishes do not
dry completely
NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous surface which
tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heat Dry option is needed for proper drying.
Proper loading of items can affect drying.
Glasses and cups with concave bottoms hold water. This water may spill onto other items when you are
unloading the dishwasher.
■ Unload the bottom rack first.
■ For improved results, place these items on the more slanted side of the rack.
Noise
NOTE: Common noises:
■ Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
■ Normal water valve hissing may be heard periodically.
■ A normal snap sound may be heard when the detergent dispenser opens during the cycle or when the door
is opened at the end of the cycle.
■ Improper installation will affect noise levels.
Be sure the filters are properly installed.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms. Readjust
the dishware and resume the cycle.
Spotting/Filming
Liquid rinse aid is necessary for drying and to reduce spotting.
Use the correct amount of detergent.
Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the cloudiness
disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See the “Dishwasher Care”
section. If it does not come clear, it is due to etching.
Be sure the incoming water temperature is set at 120°F (49°C).
Try using the Hi-Temp Wash or Sani Rinse options.
To remove spotting, run a vinegar rinse through the dishwasher.
■ Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal items.
Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a Normal cycle with the
Heat Dry option turned off. No detergent is needed. See “Dishwasher Care” section in full User Instructions.
Dishwasher does not
clean completely
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing performance.
See the “Operating Your Dishwasher” section.
Check filter to ensure it is properly installed. Clean it if needed. See the “Filtration System” section in the full User
Instructions for details.
Select the proper cycle for the type of soils. The Sensor or Heavy wash cycles can be used for tougher loads.
Be sure the incoming water temperature is at least 120°F (49°C).
Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and hard
water conditions.
Scrape food from dishes prior to loading (do not prerinse).
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate properly
or may not fill with water.
Suds can come from:
■ Using the incorrect type of detergent, such laundry detergent, hand soap, or dish detergent, for hand
washing dishes.
■ Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid dispenser.
■ Using an excessive amount of dishwasher detergent.
Dishwasher does
not drain
Be sure the cycle has been completed (the Clean light is on). If it has not, you will need to resume the cycle by
closing the door and pressing Start.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from the
disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
ACCESSORIES
Whirlpool Corporation also offers a variety of accessories for your dishwasher. In the U.S.A., visit www.whirlpool.com/accessories to order.
In Canada, visit www.whirlpoolparts.ca to order.
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