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8
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
www.whirlpool.com
Operation
PROBLEM POSSIBLE CAUSES SOLUTIONS
Nothing will operate Power supply cord is unplugged. Plug into a grounded outlet.
Household fuse is blown or a
circuit breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate The control knob is set
incorrectly.
Push in knob before turning to a setting.
Excessive heat around
cookware on cooktop
Cookware that is not the proper
size
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not
what expected
Control knob set to incorrect heat
level
See “Cooktop Use” section.
Range is not level. Level the range. See the Installation Instructions.
Self-Cleaning cycle will not
operate
Oven door was not closed. Close the oven door all the way.
Function has not been entered. The Self-Cleaning cycle will start only when the oven control
knob is set to SELF CLEAN directly from the OFF position. See
“Self-Cleaning Cycle” section.
Oven cooking results not what
expected
Range is not level. Level the range. See the Installation Instructions.
The temperature set was
incorrect.
Double-check the recipe in a reliable cookbook.
Oven was not preheated. See “Baking and Roasting” section.
Racks were positioned
improperly.
See “Positioning Racks and Bakeware” section.
Not enough air circulation around
bakeware
See “Positioning Racks and Bakeware” section.
Batter distributed unevenly in pan Check that batter is level in the pan.
Darker browning of food caused
by dull or dark bakeware
Move rack to a higher position in the oven.
Lighter browning of food caused
by shiny or light colored
bakeware
Move rack to a lower position in the oven.
Incorrect length of cooking time
was used.
Adjust cooking time.
Oven door was not closed. Be sure that the bakeware does not keep the door from closing.
Oven door was opened during
cooking.
Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner,
making baked items too brown
on bottom.
Move rack to higher position in the oven.
Pie crusts browning too quickly Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
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