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49
TROUBLESHOOTING
EN
Noises You Might Hear
FF
FROZEN FAILURE
Is supply/drain hose or drain pump frozen?
• Supply warm water into the drum in order to unfreeze the
drain hose and the drain pump. Cover the supply hose with
wet and warm towel.
AE
WATER LEAKAGE
Water leaks.
• Call for service.
PF
POWER FAILURE
The appliance experienced a mains power failure.
• Restart the cycle.
dHE
DRY ERROR
Drying functions only are not working.
• Call for service.
Symptoms Possible Cause & Solution
Symptoms Possible Cause & Solution
Rattling and
clanking noise
Foreign objects, such as keys, coins, or safety pins may be
in the drum.
• Stop the appliance, check the drum for foreign objects. If
the noise continues after the appliance is restarted, call for
service.
Thumping sound Heavy clothes may produce a thumping sound. This is
usually normal.
• If the sound continues, the appliance is probably out of
balance. Stop and redistribute the clothes.
The clothes may be out of balance.
• Pause the programme and redistribute the clothes after
the door unlocks.
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