KGM4530 - KGM4550 - KGM4553 - KGM4553PS - KGM4513
User Manual
57 7715 0000/AK
Refrigerator
Please read these instructions first before using your appliance
Thank you for choosing a Blomberg appliance.
Please take some time to read this user manual before using your appliance, to
ensure you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance
is correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this user
manual, and store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences
between models will be listed.
If you have any questions or concerns, please call our contact centre or find help
and information online at www.blomberguk.com
Explanation of symbols
Throughout this user manual the following symbols are used:
CImportant information or useful tips.
AWarning against dangerous conditions for life and property.
BWarning against electric voltage.
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1 Your refrigerator 4
2 Warnings 5
For models with water dispenser .......6
Electrical Requirements .....................6
Warning! This Appliance Must Be
Earthed .............................................7
Energy Saving Tips ............................7
Compliance with WEEE Directive and
Disposing of the Waste Product: .......8
Compliance with RoHS Directive: ......8
Package information ..........................8
3 Installation 9
Points to be paid attention to when the
relocation of the refrigerator ...............9
Electrical connection ........................10
Disposing of the packaging .............10
Disposing of your old refrigerator .....10
Placing and Installation ....................10
Reversing the doors ........................12
4 Preparation 13
5 Using your refrigerator 14
Temperature Control And
Adjustment ......................................14
Thermostat setting button................14
Defrosting ........................................15
6 Maintenance and cleaning 16
7 Troubleshooting 17
CONTENTS
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C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
1 Your refrigerator
1. Temperature setting knob
2. Cabinet shelves
3. Defrost water collection channel -Drain
tube
4. Salad crisper
5. Frozen food storage drawers
6. Adjustable feet
7. Door shelves
8. Egg tray
9. Bottle shelf
10. Fan
11. Fridge compartment
12. Freezer compartment
Congratulations on your choice of a BLOMBERG quality Appliance which has
been designed to give you service for many years.
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*
*
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2 Warnings
• DO NOT connect your
appliance to the electricity
supply until all packing and
transit protectors have been
removed.
• Leave to stand for at least 4
hours before switching on to
allow compressor oil to settle if
transported horizontally.
• If you are discarding an old
refrigerator with a lock or latch
fitted to the door, disable the
lock/latch, ensure that it is left
in a safe condition to prevent
the entrapment of young
children.
• This appliance must only be
used for its intended purpose
i.e the storing of edible
foodstuff.
• Do not dispose of the
appliance on a fire. At
BLOMBERG, the care and
protection of our environment
is an ongoing commitment.
This appliance which is among
the latest range introduced is
particularly environment friendly.
Your appliance contains non
CFC / HFC natural substances
in the cooling system (Called
R600a) and in the insulation
(Called cyclopentane) which
are potentially flammable if
exposed to fire. Therefore,
take care not to damage, the
cooling circuit / pipes of the
appliance in transportation and
in use. In case of damage do
not expose the appliance to fire
or potential ignition source and
immediately ventilate the room
where the appliance is situated.
• We suggest you contact your
local authority for disposal
information and facilities
available.
• To obtain the best possible
performance and trouble free
operation from your appliance
it is very important to carefully
read these instructions.
• On delivery, check to make
sure that the product is not
damaged and that all the parts
and accessories are in perfect
condition.
• Ensure that the plug remains
readily accessible. Do not use
multiple adapter or extension
cable.
• Failure to observe these
instructions may invalidate your
right to free service during the
guarantee period.
• Keep ventilation openings, in
the appliance enclosure or in
the built-in structure, clear of
obstruction.
• Do not use mechanical devices
or other means to accelerate
the defrosting process, other
than those recommended by
the manufacturer.
• Do not damage the refrigerant
circuit.
• Do not use electrical
appliances inside the food
storage compartments of the
appliance, unless they are of
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the type recommended by the
manufacturer.
• We suggest you keep these
instructions in a safe place for
easy reference.
• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use of
the appliance in a safe way
and understand the hazards
involved.
• Children should be supervised
to ensure that they do not play
with the appliance.
For models with water
dispenser
• Pressure for cold water inlet
shall be maximum 90 psi (6.2
bar). If your water pressure
exceeds 80 psi (5.5 bar), use a
pressure limiting valve in your
mains system. If you do not
know how to check your water
pressure, ask for the help of a
professional plumber.
• If there is risk of water hammer
effect in your installation,
always use a water hammer
prevention equipment in
your installation. Consult
Professional plumbers is
you are not sure that there is
water hammer effect in your
installation.
• Do not install on the hot water
inlet. Take precautions against
of the risk of freezing of the
hoses. Water temperature
operating interval shall be 33°F
(0.6°C) minimum and 100°F
(38°C) maximum.
• Use drinking water only.
Electrical Requirements
Before you insert the plug into
the wall socket make sure that
the voltage and the frequency
shown on the rating plate inside
the appliance corresponds to
your electricity supply.
Rating label is on the left hand
side of inner liner.
We recommend that this
appliance be connected to the
mains supply via a
suitable switched and fused
socket. The appliance must be
positioned so that the plug is
accessible.
Should the mains lead of the
appliance become damaged or
should it need
replacing at any time, it must be
replaced by a special purpose
made mains lead which can only
be obtained from a BLOMBERG
Authorised Service Agent.
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Warning! This Appliance
Must Be Earthed
If the fitted moulded plug is not
suitable for your socket, then the
plug should be cut off and an
appropriate plug fitted. Destroy
the old plug which is cut off as a
plug with bared cord could cause
a shock hazard if inserted into a
socket elsewhere in the house.
The moulded plug on this
appliance incorporates a 13
A fuse. Should the fuse need
to be replaced an ASTABEAB
approved BS 1362 fuse of the
same rating must be used. Do
not forget to refit the fuse cover.
In the event of losing the fuse
cover the plug must not be used
until a replacement fuse cover
has been fitted. Colour of the
replacement fuse cover must be
the same colour as that visible
on the pin face of the plug. Fuse
covers are available from any
good electrical store.
Important! Fitting A Different
Plug
As the colours of the wires in
the mains lead of this appliance
may not correspond with the
coloured markings identifying the
terminals in your plug proceed
as follows: (See diagram).
1. Connect the green-yellow
or green (Earth) wire to the
terminal in the plug marked
‘E’ or with the symbol or
coloured green and yellow or
green.
2. Connect the blue (Neutral)
wire to the terminal in the plug
marked ‘N’ or coloured black.
3. Connect the brown (Live) wire
to the terminal in the plug
marked ‘L’ or coloured red.
4. With alternative plugs a 13 A
fuse must be fitted either in the
plug or adaptor or in the main
fuse box. If in doubt contact a
qualified electrician.
FITTED WITH
BS 1362 13A FUSE ALWAYS
FIT BS 1362 REPLACEMENT
CARTRIDGE FUSE
GREEN &
YELLOW
OR
GREEN
N
BLUE
OR
BLACK
L
BROWN
OR
RED
22mm.
6mm.
6mm.
6mm.
32mm.
12mm.
FUSE
CORD GRIP
Energy Saving Tips
1. Ensure your appliance is
installed in a well ventilated
area.
2. Ensure the time between
buying chilled/frozen food and
placing them in your appliance
is kept at minimum, particularly
in summer. We recommend
you use a cool bag or a special
carrier bag to carry perishable
food.
3. Do not leave the door (s) of
your appliance open longer
than necessary and ensure
they are closed properly after
each opening.
4. Defrost frozen food in the fridge,
so that frozen food acts as an
ice pack to assist cooling in
fridge.
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Compliance with WEEE
Directive and Disposing of
the Waste Product:
Thisproduct complies
with EU WEEE
Directive (2012/19/
EU). This product
bears a classification
symbol for waste
electrical and electronic
equipment (WEEE).This product
has been manufactured with
high quality parts and materials
which can be reused and are
suitable for recycling. Do not
dispose of the waste product
with normal domestic and other
wastes at the end of its service
life. Take it to the collection center
for the recycling of electrical and
electronic equipment. Please
consult your local authorities to
learn about these collection
centers.
Compliance with RoHS
Directive:
The product you have
purchased complies with EU
RoHS Directive (2011/65/EU).
It does not contain harmful and
prohibited materials specified in
the Directive.
Package information
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations. Do
not dispose of the packaging
materials together with the
domestic or other wastes. Take
them to the packaging material
collection points designated by
the local authorities.
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3 Installation
B In case the information which are
given in the user manual are not
taken into account, manufacturer will
not assume any liability for this.
Points to be paid attention
to when the relocation of the
refrigerator
1. Your refrigerator should be
unplugged.Before transportation of
your refrigerator, it should be emptied
and cleaned.
2. Before it is re-packaged,
shelves, accessories, crisper, etc.
inside your refrigerator should be
fixed with adhesive tape and secured
against impacts. Packaging should
be adequate and the transportation
rules on the package should be strictly
observed.
3. Original packaging and foam
materials should be kept for future
transportations or moving.
Before you start the refrigerator,
Check the following before you
start to use your refrigerator:
1. Attach 2 plastic wedges as
illustrated below. Plastic wedges are
intended to keep the distance which
will ensure the air circulation between
your refrigerator and the wall. (The
picture is drawn up as a representation
and it is not identical with your
product.)
2. Clean the interior of the
refrigerator as recommended in the
“Maintenance and cleaning” section.
3. Connect the plug of the
refrigerator to the wall socket. When
the fridge door is opened, fridge
internal lamp will turn on.
The condenser of your appliance is located on the back as shown below. In order
to achieve better energy efficiency with lower energy consumption, please pull the
condenser towards yourself as illustrated in picture below.
*may not be available in all models
better energy
efficiency
2-b
initial position
PULL
PULL
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4. When the compressor starts to
operate, a sound will be heard. The
liquid and gases sealed within the
refrigeration system may also give rise
to noise, even if the compressor is not
running and this is quite normal.
5. Front edges of the refrigerator
may feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
Electrical connection
Connect your product to a grounded
socket which is being protected by a
fuse with the appropriate capacity.
Important:
The connection must be in compliance
with national regulations.
• The power plug must be easily
accessible after installation.
• Electrical safety of your refrigerator
shall be guaranteed only if the earth
system in your house complies with
standards.
• The voltage stated on the label
located at left inner side of your
product should be equal to your
network voltage.
• Extension cables and multi plugs
must not be used for connection.
B A damaged power cable must be
replaced by a qualified electrician.
B Faulty product must not be operated
before it is repaired! There is the risk
of electric shock!
Disposing of the packaging
The packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose of them by
classifying them in accordance with
the waste instructions stated by your
local authorities. Do not throw away
with regular house waste, throw away
on packaging pick up spots designated
by the local authorities.
The packing of your refrigerator is
produced from recyclable materials.
Disposing of your old
refrigerator
Dispose of your old refrigerator without
giving any harm to the environment.
• You may consult your authorised
dealer or waste collection center of
your municipality about the disposal
of your refrigerator.
Before disposing of your refrigerator,
cut out the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
Placing and Installation
A
If the entrance door of the room
where the refrigerator will be installed
is not wide enough for the refrigerator
to pass through, then carefully remove
the doors of your refrigerator and pass
it sideways through the door.
1. Install your refrigerator to a
place that allows ease of use.
2. Keep your refrigerator away
from heat sources, humid places and
direct sunlight.
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3. There must be appropriate air
ventilation around your refrigerator in
order to achieve an efficient operation.
If the refrigerator is to be placed in a
recess in the wall, there must be at
least 5 cm distance with the ceiling
and at least 5 cm with the wall. Do not
place your product on the materials
such as rug or carpet.
4. Place your refrigerator on an
even floor surface to prevent jolts.
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Reversing the doors
Proceed in numerical order
1
3
2
6
7
8
5
4
9
10
11
12
13
14
15
16
17
18
19
20
21
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24
25
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4 Preparation
• Your cooler/freezer should be
installed at least 30 cm away from
heat sources such as hobs, ovens,
central heater and stoves and at least
5 cm away from electrical ovens and
should not be located under direct
sunlight.
• Please make sure that the interior
of your cooler/freezer is cleaned
thoroughly.
• If two coolers are to be installed side
by side, there should be at least 2 cm
distance between them.
• When you operate your cooler/freezer
for the first time, please observe the
following instructions during the initial
six hours.
• Its door should not be opened
frequently.
• It must be operated empty without
placing any food in it.
• Do not unplug your cooler/freezer.
If a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
• The baskets/drawers that are
provided with the chill compartment
must always be in use for low energy
consumption and for better storage
conditions.
• Food contact with the temperature
sensor in the freezer compartment
may increase energy consumption of
the appliance. Thus any contact with
the sensor(s) must be avoided.
• This product has been designed to
function at ambient temperatures
up to 43 °C (90 SDgrF). Even if the
ambient temperature falls to -15 °C,
frozen food in the freezer does not
thaw thanks to its Freezer Guard
technology.However, it is likely that
above mentioned low temperatures
may cause the freezing of the food in
the fridge compartment; thus, please
consume the food items in the fridge
in a controlled way as needed. When
ambient temperature goes back
to normal, you may change button
setting according to your need.
• If the ambient temperature is below
0°C, the food in fridge compartment
will freeze. Therefore, we recommend
not using the fridge compartment
in such low ambient temperatures.
You may continue to use the freezer
compartment as usual.
• In some models, the instrument panel
automatically turns off 5 minutes
after the door has closed. It will
be reactivated when the door has
opened or pressed on any key.
• Due to temperature change as a
result of opening/closing the product
door during operation, condensation
on the door/body shelves and the
glass containers is normal.
• Since hot and humid air will not
directly penetrate into your product
when the doors are not opened,
your product will optimize itself in
conditions sufficient to protect your
food. Functions and components
such as compressor, fan, heater,
defrost, lighting, display and so on
will operate according to the needs
to consume minimum energy under
these circumstances.
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5 Using your refrigerator
Temperature Control And
Adjustment
The operating temperature is regu
lated by the temperature control.
Warm Cold
1 2 3 4 5
(Or) Min. Max.
1=Lowest cooling setting
(Warmest setting).
5=Highest cooling setting (Coldest
setting).
The average temperature inside the
fridge should be around +5°C.
Please choose the setting according
to the desired temperature.
Please note that there will be different
temperatures in the cooling area.
The coldest region is immediately
above the vegetable compartment.
The interior temperature also
depends on ambient temperature,
the frequency with which the door is
opened and the amount of foods kept
inside.
Frequently opening the door causes
the interior temperature to rise.
For this reason, it is recommended
to close the door again as soon as
possible after use.
Thermostat setting button
The interior temperature of your
refrigerator changes for the following
reasons;
• Seasonal temperatures,
• Frequent opening of the
door and leaving the door open for
long periods,
• Food put into the refrigerator
without cooling down to the room
temperature,
• The location of the
refrigerator in the room (e.g. exposing
to sunlight).
• You may adjust the varying
interior temperature due to such
reasons by using the thermostat.
Numbers around the thermostat
button indicates the cooling degrees.
• If the ambient temperature is
higher than 25°C, turn the thermostat
button to maximum position.
• If the ambient temperature is
lower than 25°C, turn the thermostat
button to minimum position.
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Defrosting
A) Fridge Compartment
The fridge compartment defrosts
automatically. The defrosting water
runs to the drain tube via a collection
container at the back of the appliance
(1). (see diagram) During defrosting
water droplets may form at the back
of the fridge compartment where
concealed evaporator is located. Some
droplets may remain on the liner and
refreeze when defrosting is completed.
Do not allow items in the fridge to
touch the back wall as the water
droplets will make them wet. Do not
use pointed or sharp edged objects
such as knives, forks to remove the
droplets which have frozen.
If at any time the defrost water does
not drain from the collection channel,
check to ensure that no food particles
have blocked the drain tube. The drain
tube can be cleared by pushing the
special plastic plunger provided down
the drain tube (2). If the frost layer
reaches about 1/4”(7 mm), reduce
the setting (i.e. from 4 to 1) to restart
automatic defrosting.
B) Freezer Compartment
The freezer compartment operation
is frost free and does not need
defrosting.
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6 Maintenance and cleaning
Cleaning your fridge at regular
intervals will extend the service life of
the product.
B WARNING:
Unplug the product before cleaning it.
• Never use gasoline, benzene or
similar substances for cleaning
purposes.
• Never use any sharp and abrasive
tools, soap, household cleaners,
detergent and wax polish for
cleaning.
• For non-No Frost products,
water drops and frosting up to a
fingerbreadth occur on the rear wall
of the Fridge compartment. Do not
clean it; never apply oil or similar
agents on it.
• Only use slightly damp microfiber
cloths to clean the outer surface of
the product. Sponges and other
types of cleaning cloths may scratch
the surface
• Dissolve one teaspoon of bi-
carbonate in half litre of water. Soak
a cloth with the solution and wrung
it thoroughly. Wipe the interior of the
refrigerator with this cloth and the dry
thoroughly.
• Make sure that no water enters the
lamp housing and other electrical
items.
• If you will not use the refrigerator for a
long period of time, unplug it, remove
all food inside, clean it and leave the
door ajar.
• Check regularly that the door gaskets
are clean. If not, clean them.
• To remove door and body shelves,
remove all of its contents.
• Remove the door shelves by pulling
them up. After cleaning, slide them
from top to bottom to install.
• Never use cleaning agents or water
that contain chlorine to clean the
outer surfaces and chromium coated
parts of the product. Chlorine causes
corrosion on such metal surfaces.
6.1 Avoiding bad odours
• Materials that may cause odour
are not used in the production of
our refrigerators. However, due
to inappropriate food preserving
conditions and not cleaning the inner
surface of the refrigerator as required
can bring forth the problem of odour.
Pay attention to following to avoid this
problem:
• Keeping the refrigerator clean is
important. Food residuals, stains, etc.
can cause odour. Therefore, clean
the refrigerator with bi-carbonate
dissolved in water every few months.
Never use detergents or soap.
• Keep the food in closed containers.
Microorganisms spreading out from
uncovered containers can cause
unpleasant odours.
• Never keep the food that have
passed best before dates and spoiled
in the refrigerator.
6.2 Protecting the plastic surfaces
Do not put liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the plastic
surfaces of the refrigerator. If oil is spilled
or smeared onto the plastic surfaces,
clean and rinse the relevant part of the
surface at once with warm water.
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7 Troubleshooting
Check this list before contacting the
service. Doing so will save you time
and money. This list includes frequent
complaints that are not related to faulty
workmanship or materials. Certain
features mentioned herein may not
apply to your product.
The refrigerator is not working.
• The power plug is not fully settled.
>>> Plug it in to settle completely into
the socket.
• The fuse connected to the socket
powering the product or the main
fuse is blown. >>> Check the fuses.
Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and
FLEXI ZONE).
• The door is opened too frequently
>>> Take care not to open the
product’s door too frequently.
• The environment is too humid. >>>
Do not install the product in humid
environments.
• Foods containing liquids are kept
in unsealed holders. >>> Keep the
foods containing liquids in sealed
holders.
• The product’s door is left open. >>>
Do not keep the product’s door open
for long periods.
• The thermostat is set to too low
temperature. >>> Set the thermostat
to appropriate temperature.
Compressor is not working.
• In case of sudden power failure
or pulling the power plug off and
putting back on, the gas pressure
in the product’s cooling system is
not balanced, which triggers the
compressor thermic safeguard.
The product will restart after
approximately 6 minutes. If the
product does not restart after this
period, contact the service.
• Defrosting is active. >>> This is
normal for a fully-automatic defrosting
product. The defrosting is carried out
periodically.
• The product is not plugged in. >>>
Make sure the power cord is plugged
in.
• The temperature setting is incorrect.
>>> Select the appropriate
temperature setting.
• The power is out. >>> The product
will continue to operate normally once
the power is restored.
The refrigerator’s operating noise
is increasing while in use.
• The product’s operating performance
may vary depending on the ambient
temperature variations. This is normal
and not a malfunction.
The refrigerator runs too often or
for too long.
• The new product may be larger than
the previous one. Larger products will
run for longer periods.
• The room temperature may be
high. >>> The product will normally
run for long periods in higher room
temperature.
• The product may have been recently
plugged in or a new food item is
placed inside. >>> The product
will take longer to reach the set
temperature when recently plugged
in or a new food item is placed inside.
This is normal.
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• Large quantities of hot food may
have been recently placed into the
product. >>> Do not place hot food
into the product.
• The doors were opened frequently or
kept open for long periods. >>> The
warm air moving inside will cause the
product to run longer. Do not open
the doors too frequently.
• The freezer or cooler door may be
ajar. >>> Check that the doors are
fully closed.
• The product may be set to
temperature too low. >>> Set the
temperature to a higher degree and
wait for the product to reach the
adjusted temperature.
• The cooler or freezer door washer
may be dirty, worn out, broken or
not properly settled. >>> Clean or
replace the washer. Damaged / torn
door washer will cause the product to
run for longer periods to preserve the
current temperature.
The freezer temperature is very
low, but the cooler temperature is
adequate.
• The freezer compartment
temperature is set to a very low
degree. >>> Set the freezer
compartment temperature to a higher
degree and check again.
The cooler temperature is very
low, but the freezer temperature is
adequate.
• The cooler compartment temperature
is set to a very low degree. >>> Set
the freezer compartment temperature
to a higher degree and check again.
The food items kept in cooler
compartment drawers are frozen.
• The cooler compartment temperature
is set to a very low degree. >>> Set
the freezer compartment temperature
to a higher degree and check again.
The temperature in the cooler or
the freezer is too high.
• The cooler compartment temperature
is set to a very high degree. >>>
Temperature setting of the cooler
compartment has an effect on
the temperature in the freezer
compartment. Wait until the
temperature of relevant parts reach
the sufficient level by changing the
temperature of cooler or freezer
compartments.
• The doors were opened frequently or
kept open for long periods. >>> Do
not open the doors too frequently.
• The door may be ajar. >>> Fully close
the door.
• The product may have been recently
plugged in or a new food item is
placed inside. >>> This is normal.
The product will take longer to reach
the set temperature when recently
plugged in or a new food item is
placed inside.
• Large quantities of hot food may
have been recently placed into the
product. >>> Do not place hot food
into the product.
Shaking or noise.
• The ground is not level or durable.
>>> If the product is shaking when
moved slowly, adjust the stands to
balance the product. Also make sure
the ground is sufficiently durable to
bear the product.
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• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
The product is making noise of
liquid flowing, spraying etc.
• The product’s operating principles
involve liquid and gas flows. >>> This
is normal and not a malfunction.
There is sound of wind blowing
coming from the product.
• The product uses a fan for the
cooling process. This is normal and
not a malfunction.
There is condensation on the
product’s internal walls.
• Hot or humid weather will increase
icing and condensation. This is
normal and not a malfunction.
• The doors were opened frequently or
kept open for long periods. >>> Do
not open the doors too frequently; if
open, close the door.
• The door may be ajar. >>> Fully close
the door.
There is condensation on the
product’s exterior or between the
doors.
• The ambient weather may be humid,
this is quite normal in humid weather.
>>> The condensation will dissipate
when the humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly.
>>> Clean the interior regularly using
sponge, warm water and carbonated
water.
• Certain holders and packaging
materials may cause odour. >>> Use
holders and packaging materials
without free of odour.
• The foods were placed in unsealed
holders. >>> Keep the foods in
sealed holders. Micro-organisms
may spread out of unsealed food
items and cause malodour. Remove
any expired or spoilt foods from the
product.
The door is not closing.
• Food packages may be blocking
the door. >>> Relocate any items
blocking the doors.
• The product is not standing in full
upright position on the ground. >>>
Adjust the stands to balance the
product.
• The ground is not level or durable.
>>> Make sure the ground is level
and sufficiently durable to bear the
product.
The vegetable bin is jammed.
• The food items may be in contact
with the upper section of the drawer.
>>> Reorganize the food items in the
drawer.
If The Surface Of The Product Is
Hot.
• High temperatures may be observed
between the two doors, on the side
panels and at the rear grill while
the product is operating. This is
normal and does not require service
maintenance!Be careful when
touching these areas.
A WARNING:
If the problem persists after following
the instructions in this section, contact
your vendor or an Authorised Service.
Do not try to repair the product.
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BLOMBERG UK AND IRELAND STANDARD MANUFACTURER
GUARANTEE TERMS AND CONDITIONS
Your new Blomberg product is guaranteed against faulty materials, defective
components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the
product, and lasts for a period of thirty six (36) months unless Beko plc
(the “Manufacturer”) agrees to extend the guarantee for the product in
writing.
If you have any questions about the guarantee on your product (including how
long it is valid), please contact your retailer or our contact centre on 0333 207
9870 (UK and Northern Ireland) or 01 691 0160 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory rights
as a consumer. If you have any questions about these rights, please contact the
retailer from which you purchased the product. In certain circumstances, it is
possible that your statutory rights may offer additional or higher levels of protection
than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective
components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Blomberg Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
• Accessories and/or consumable items including but not limited to ice trays,
scrapers, cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Blomberg
Approved Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to meet
the requirements contained in this guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
EN
21
This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, the Manufacturer does not accept and will not be held liable for
any financial loss incurred in connection with the failure of any product to operate
in accordance with the expected standards. Such financial loss includes but is not
limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in
commercial or non-residential domestic household premises, unless we have
previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with
the instructions contained in the User Instructions Booklet provided with your
product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers (as
incorrect installation may result in you having to pay for the cost of repairing the
product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United
Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from
an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as
a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean
that a product has the benefit of this guarantee. If you have any questions, please
call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or
representatives are subjected to physical or verbal abuse in the course of carrying
out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable
basis only.
EN
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Does Blomberg offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical model
but when this is not possible, a model of similar specification will be provided.
The Manufacturer will cover the costs and arrange for the delivery of the new
product and for the return of the old product. Any costs related to disconnecting
the faulty product and installing the replacement product will not be borne by the
Manufacturer unless previously agreed to in writing. The original guarantee will
continue to apply to the replacement product; the new product will not come with
a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside
these hours may be possible at the sole discretion of the Manufacturer but cannot
be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience
and to meet requests for specific timed appointments, this cannot be guaranteed.
We will not be liable for delays or if it is unable to carry out a repair because a
convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is
covered by this guarantee with a proof of purchase. The Manufacturer reserves
the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault
with your product.
• That your product has not been installed or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you
with an invoice. The Manufacturer reserves the right to terminate the guarantee if
you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by
English law and subject to the English Courts, save where you live in another part
of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by
Irish law and the Irish courts will have jurisdiction.
EN
23
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent,
Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number
02415578.
BLOMBERG UK AND IRELAND OPTIMA INVERTER MOTOR GUARANTEE
TERMS AND CONDITIONS
This 10 year guarantee relates to Blomberg products that feature the
Optima Inverter Motor.
The Optima Motor guarantee terms and conditions are in addition to our Standard
guarantee terms and conditions detailed in the previous section.
In order to activate the 10 year guarantee you MUST register the
appliance within 90 days of the original purchase date. You can register
by first visiting blomberguk.com/register and by following the online
instructions.
All Blomberg appliances come with a 3 year parts and labour guarantee as
standard. When you register your appliance for the Optima Inverter Motor 10 year
guarantee, you are also registering your appliance for the standard 3 year parts
and labour guarantee.
Blomberg built-in or integrated products purchased from Euronics agents come
with a 3 year parts and labour guarantee which is extended to 5 years, free of
charge, upon registration of the appliance. When you register your appliance for
this additional 2 years, you will automatically activate the Optima Inverter Motor 10
year guarantee. You do not need to register twice. To make a claim against your
Blomberg Optima Inverter Motor Guarantee (the “Guarantee”), all customer and
product details must be registered with Beko plc using the procedure outlined
below.
1. This extra 7 years or 5 years (for built-in appliances from Euronics agents)
Guarantee is only effective after the expiration of the standard manufacturer’s
guarantee.
2. It is only valid for the Optima Inverter motors of selected washing
machines, washer-dryers, tumble dryers and dishwashers. It does not cover
any labour charge or any other components of the product. In addition, it is only
valid for one replacement of the Optima motor during the extra 9-year (for free
standing appliances) or 8 year (for built-in appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90
days of the original purchase date, by visiting blomberguk.com/register.
4. Customers will receive a unique reference code as proof of guarantee
validation by email or post, which must be quoted at the time of a claim being
made.
EN
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5. Any repair/replacement of the Optima Inverter motor must only be carried
out by an authorised Blomberg Service Agent (the “Service Agent”).
6. Labour for the repair/replacement of the Optima Inverter motor is not
included in this guarantee and is chargeable directly by the Service Agent
7. Any additional components fitted to the product at any time will not be
covered by this guarantee and will be chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard
terms and conditions of your product guarantee. Please read and refer to such
Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and
to analyse your purchasing preferences. We may keep your information for a
reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt
into this service during the registration process. Further details are available at
http://www.blomberguk.com/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and
Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford
WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe
place; you will need to have this documentation available should the product
require attention under guarantee.
Please take a few moments to complete the details below, as you will need this
information when you call us, or to use our online services. When you call us you
may be required to input your serial number into your telephone keypad. For help
please visit Blomberguk.com/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User
guide
• The product model and serial number is printed on the Rating Label affixed to the
appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your
purchase receipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof
of purchase is required for requesting service under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for product advice please call our
Contact centre
Before requesting service please check the troubleshooting guide in the Operating
Instructions booklet, as a charge may be levied where no fault is found, and even
though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to
the Engineer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment
to carry out any repairs.
Please have your Model number and Serial number available when you call us,
as you may be required to input your serial number into your telephone keypad
during your call.
UK Mainland & Northern Ireland:
0333 207 9870
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or
02, and are charged at the basic rate. Calls from landlines and mobiles are included in free call
packages but please check with your telephone service provider for exact call charges.
Republic of Ireland:
01 691 0160
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the
extended guarantee agreement document, otherwise please call us using the appropriate number
above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on
0333 207 9870 or 01 691 0160
Contact us though our website
Send us a secure message through our online contact us form. Please visit our
website, click Contact Us and choose a product support topic from the list of
options. Complete the required details and click send message.
Product registrations
For UK and Republic of Ireland product registrations please visit blomberguk.
com/register
