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13
If your problem is not listed, please contact Customer Support (see page 15).
TROUBLESHOOTING (CONT.)
Problem Possible Solution
Poor air purification quality.
Tap to increase the fan speed.
Make sure no objects are blocking the sides or top of the
air purifier (the inlet or outlet).
Make sure the filter is removed from its packaging and
properly in place (see page 6).
Close doors and windows while using the air purifier.
Make sure the room is smaller than 215 ft² / 20 m². The air
purifier may not be as eective in larger rooms.
Replace the filter (see page 11).
is still on after replacing the
air filter.
Reset the Check Filter Indicator (see page 11).
has not turned on within 8
months.
is a reminder for you to check the air filter and will light
up based on how long the air purifier has been used (see
page 11). If you don’t use your air purifier often, will
take longer to turn on.
turned on before 6 months. is a reminder for you to check the air filter and will light
up based on how long the air purifier has been used (see
page 11). If you run your air purifier frequently, will
turn on sooner.
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