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13
Customer Service en-us
Check the Installation
9 WARNING
Before you plug in an electrical cord or turn on
power supply, make sure all controls are in the OFF
position.
Remove everything from the cooktop surface.
Switch on the circuit breaker.
Verify that elements function properly.
Removing appliance
Disconnect the appliance from the power supply. For
flush-mounted appliances, remove the silicone joint. Push
out the appliance from below.
9 CAUTION
Damage to appliance! Don't lever device out from
above at the frame.
Customer Service
Customer Service
If your appliance needs repairs, our customer service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can support
you in a qualified manner. You will find the type plate with
these numbers on the bottom of the appliance. To avoid
having to search for a long time when you need it, you
can enter your appliance data and the customer support
telephone number here.
Please read the installation instructions and use and care
instructions provided with your appliance. Failure to do
so may result in an error in using the appliance. This
could result in a service call that instead of fixing a
mechanical issue is only needed for customer education.
Such calls are not covered by the appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
E-Nr. FD-Nr.
Customer Service O
USA 877 442 4436
toll-free
CANADA 877 442 4436
toll-free
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