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46
Other Information
Cleaning
Clean the ventilation holes of this TV set regularly (once a month). If dust accumulates, the cooling fan
may not operate properly.
Troubleshooting
If you have questions, service needs, or require
technical assistance related to the use of your
Sony TV, please visit our website or call one of
the following numbers:
http://www.sony.com/tvsupport
1-800-222-SONY(7669) for US Support
1-877-899-SONY(7669) for Canadian Support
Condition Explanation/Solution
No picture
No picture • Check the Power Saving settings (see page 44).
Cannot receive any channels • Make sure the power cord is connected securely.
• Turn on the power of the TV.
• Check antenna/cable connections.
• Make sure the Cable setting is correct for your TV signal source.
TV is locked to one channel • Perform Auto Program to add receivable channels that are not present in the
TV’s memory (see pages 19 and 40).
Cannot receive or select
channels
• Perform Auto Program to add receivable channels that are not present in the
TV’s memory (see pages 19 and 40).
• To receive or select cable channels, make sure that Cable in the Channel
settings is set to On (see page 40). To receive or select UHF channels over an
antenna, make sure Cable is set to Off.
The TV turns off
automatically
• Check if Sleep Timer is activated, or confirm the Duration setting of Timer
(see page 34).
• Check PC Power Management in the General Settings (see page 45).
No picture from some video
sources
• Check the connection between the optional video equipment and the TV.
• Press INPUT on the remote control (see page 24).
• Press HOME on the remote control. Select your desired input from the
External Inputs list.
Poor picture
The quality of the images is
not as good as what I saw at
the store
• Picture quality depends on the signal content. See Quick Setup Guide
(supplied) to display the best possible picture for that signal.
Ventilation holes
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