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14
EN Troubleshooting Guide
Problem Potential Causes Solution
Coffee making
takes too long
Coffee maker is calcified Decalcify the coffee maker
The filter basket
is over-flowing
The filter basket is not
properly closed
Close the filter basket correctly
The carafe was not properly
positioned
Be sure the carafe is centered directly under the filter
basket
The lid is not on the carafe Place the lid on the carafe
Carafe was removed for
more than 20 seconds while
the unit is brewing
Carafe should be replaced promptly after removing
Using too much coffee
grounds
Remove filter from the filter basket. Replace the paper
filter with a new one. Restart the coffee brewing
process with proper amount of coffee grounds (not
more than 10 coffee scoops or tablespoons)
Using coffee that is too
finely ground
Use only coffee that is ground for drip coffee makers
Using the wrong paper filter
size
Use paper filter # 4
Paper filter collapsed Rinse filter basket, set paper filter into the filter basket
and restart brewing
Coffee is not hot
There was a power outage Wait for power to be restored
The auto shut off has been
activated (KF 5120)
There are coffee
grounds at the
bottom of the
carafe
The paper filter was not
inserted correctly into the
filter basket
Rinse filter basket, set paper filter into the filter basket
and restart brewing
Paper filter collapsed
Amount of
brewed cups of
coffee is less than
initially cups of
water filled in
The amount of water gets
lost in wetting the grounds
and through evaporation
during the brewing process
Carafe indicates the water capacity and not the
amount of coffee
On/Off button
is blinking
Contact Braun Customer Service
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