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User Manual
- Owner's manual - (English)
- User manual - (German)
- TCO Certified notice - (English)
- Important Information Manual - (English)
- User manual - (English)
- TCO Certified notice - (English)
- Important Information Manual - (English)
- User manual - (Spanish)
- User manual - (Italian)
- User manual - (Portuguese)
User manual of Philips 221S6QMB/00 (52 pages)

- S6QHA. 221S6QS:
- S6QYM. 221S6QM
- BLUE -“NEUTRAL”(“N”)
- BLACK DOT DEFECTS ACCEPTABLE LEVEL
- TOTAL DOT DEFECTS ACCEPTABLE LEVEL
- K. 6500K. 7500K. 8200K. 9300K
Table of contents
Table of Contents
Important ..1 1.1 Safety precautions and maintenance .1 1.2 Notational Descriptions .2 1.3 Disposal of product and packing
Setting up the monitor ..4 2.1 Installation 4 2.2 Operating the monitor 8 2.3 Remove the Base Assembly for VESA
Mounting 12
Image Optimization 13 3.1 SmartImage 13 3.2 SmartContrast 14 3.3 Philips SmartControl Premium .14 3.4 SmartDesktop Guide ..21
Technical Specifications 26 4.1 Resolution & Preset Modes ..30
Power Management 31
Regulatory Information 32
Customer care and warranty .40 7.1 Philips’ Flat Panel Monitors Pixel
Defect Policy .40
7.2 Customer Care & Warranty 42
Troubleshooting & FAQs 45 8.1 Troubleshooting 45 8.2 SmartControl Premium FAQs ..46 8.3 General FAQs .47
1. Important
1. Important
This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use. in accordance with its operating instructions and upon presentation of the original invoice or cash receipt. indicating the date of purchase. dealer’s name and model and production number of the product.
1.1 Safety precautions and
Warnings
Use of controls. adjustments or procedures other than those specified in this documentation may result in exposure to shock. electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Operation
• Please Keep the monitor out of direct
• Remove any object that could fall into
• Do not block the ventilation holes on the
• When positioning the monitor. make
• If turning off the monitor by detaching the
• Please use approved power cord provided
• Do not subject the monitor to severe
• Do not knock or drop the monitor during
Maintenance
• To protect your monitor from possible
• Unplug the monitor if you are not going to
• Unplug the monitor if you need to clean it
• To avoid the risk of shock or permanent
• If your monitor gets wet. wipe it with dry
• If foreign substance or water gets in
• Do not store or use the monitor in
• In order to maintain the best performance
1. Important
• Temperature: 0-40°C 32-95°F
• Humidity: 20-80% RH
Important information for Burn-in/Ghost image
• Always activate a moving screen saver
• “Burn-in”. “after-imaging”. or “ghost imaging”
Warning
Failure to activate a screen saver. or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Service
• The casing cover should be opened only by
• If there is any need for any document for
• For transportation information. please refer
• Do not leave your monitor in a car/trunk
Note
Consult a service technician if the monitor does not operate normally. or you are not sure what procedure to take when the operating instructions given in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes. Cautions and Warnings
Throughout this guide. blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes. cautions or warnings. They are used as follows:
Note
This icon indicates important information and tips that help you make better use of your computer system.
Caution
This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
Warning
This icon indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases. the specific presentation of the warning is mandated by the relevant regulatory authority.
1. Important
1.3 Disposal of product and packing
Waste Electrical and Electronic Equipment WEEE
This marking on the product or on its packaging illustrates that. under European Directive 2012/19/EU governing used electrical and electronic appliances. this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection.
To determine the locations for dropping off such waste electrical and electronic. contact your local government office. the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product. service and activities.
From the planning. design and production stages. Philips emphasizes the important of
Your display is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
S6QHA:
+VGA
Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V.
Monitor drivers SmartControl software
User’s Manual
前请阅读使用说明
保留备用
Audio Power
+DVI
+Depends on the country
S6QS:
+VGA
Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V.
Monitor drivers SmartControl software
User’s Manual
前请阅读使用说明
保留备用
Power
+DVI
+Depends on the country
2. Setting up the monitor
S6QYM. 221S6QM:
+VGA
Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V.
Monitor drivers SmartControl software
User’s Manual
前请阅读使用说明
保留备用
Audio Power
+DVI
+Depends on the country
Install base stand
S6QHA. 221S6QS:
1. Place the monitor face down on a soft
2. Hold the monitor base stand with both
2. Setting up the monitor
2.2 Operating the monitor
Front view product description
S6QHA:
Switch monitor’s power ON and OFF.
Access the OSD menu.
Confirm the OSD adjustment.
Adjust the OSD menu.
Select the SmartPower control level.
Adjust the speaker volume.
Return to previous OSD level.
SmartImage hot key. There are 6 modes to select: Office. Photo.
Movie. Game. Economy. Off.
S6QS:
Switch monitor’s power ON and OFF.
Access the OSD menu.
Confirm the OSD adjustment.
Adjust the OSD menu.
Select the SmartPower control level.
Adjust the brightness level.
Return to previous OSD level.
SmartImage hot key. There are 6 modes to select: Office. Photo.
Movie. Game. Economy. Off.
2. Setting up the monitor
Resolution notification
This monitor is designed for optimal performance at its native resolution. 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution. an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.
Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
Physical Function
S6QS. 221S6QHA
Tilt
S6QYM. 221S6QM
Tilt
Swivel
Height adjustment
110mm
Pivot
2. Setting up the monitor
2.3 Remove the Base Assembly for
VESA Mounting
Before you start disassembling the monitor base. please follow the instructions below to avoid any possible damage or injury.
S6QYM. 221S6QM:
1. Extend the monitor base to its maximum
2. Place the monitor face down on a smooth
3. While keeping the release button pressed.
S6QHA. 221S6QS:
1. Place the monitor face down on a smooth
2. Press the locking clips to detach the base
Note
This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation.
100mm
100mm
3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that optimize display for different types of content. dynamically adjusting brightness. contrast. color and sharpness in real time. Whether you're working with text applications. displaying images or watching a video. Philips SmartImage delivers great optimized monitor performance.
Why do I need it?
You want a monitor that delivers optimized display all your favorite types of content.
SmartImage software dynamically adjust brightness. contrast. color and sharpness in real time to enhance your monitor viewing experience.
How does it work?
SmartImage is an exclusive. leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select.
SmartImage dynamically enhances the contrast. color saturation and sharpness of images to enhance the contents being displayed - all in real time with the press of a single button.
How to enable SmartImage?
1. Press to launch the SmartImage on
2. Keep pressing to toggle among Office.
Photo. Movie. Game. Economy and Off.
3. The SmartImage on screen display will
There are six modes to select: Office. Photo.
Movie. Game. Economy and Off.
Photo
Movie
Game
Economy
Office
SmartImage
Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you’re working with spreadsheets. PDF files. scanned articles or other general office applications.
Photo: This profile combines color saturation. dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors - all without artifacts and faded colors.
Movie: Ramped up luminance. deepened color saturation. dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display.
Game: Turn on over drive circuit for best response time. reduce jaggy edges for fast moving objects on screen. enhance contrast ratio for bright and dark scheme. this profile delivers the best gaming experience for gamers.
3. Image Optimization Economy: Under this profile. brightness. contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption.
Off: No optimization by SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment. stepping up backlighting for clearer. crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing comfort for every type of content.
SmartContrast dynamically controls contrast and adjusts backlighting for clear. crisp. bright gaming and video images or displays clear. readable text for office work. By reducing your monitor's power consumption. you save on energy costs and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast. it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.
3.3 Philips SmartControl Premium
The new SmartControl Premium software by Philips allows you to control your monitor via an easy to use on-screen graphic interface.
Complicated adjustments are a thing of the past as this user friendly software guides you through fine-tuning resolution. Color calibration.
Clock/Phase adjustments. RGB White point adjustment. etc.
Equipped with latest technology in core algorithm for fast processing and response. this Windows compliant eye catching animated Icon based software is ready to enhance your experience with Philips monitors!
Installation
• Follow the instruction and complete the
• You can launch after installation is
• If you want to launch later. you can either
First launch -Wizard
• The first time after installation of
SmartControl Premium. it will automatically go to Wizard for first time launch.
• The wizard will guide you through
• You can go to Plug-in menu to launch
• You can adjust more options without
3. Image Optimization
Start with Standard pane
Adjust menu
• Adjust Menu allows you to adjust
Brightness. Contrast. and Resolution.
• You can follow the instruction and do the
• Cancel prompts user if you want to cancel
Color menu
• Color Menu allows you to adjust RGB.
Black Level. White Point. Display Gamma.
Calibration. SmartImage. and SmartKolor.
• You can follow the instruction and do the
• Refer to below table for sub-menu item
• Example for Color Calibration.
3. Image Optimization
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration
3. Quick View loads the before/after images.
4. To return to Color home pane. click the
Cancel button.
5. Enable color calibration - by default is on.
If unchecked. does not allow for color calibration to happen. dimes out start and quick view buttons.
6. Must have patent info in calibration screen.
3. Image Optimization
First Color Calibration Screen
• Previous button is disabled until the second
• Next goes to the succeeding target
(6-targets).
• Final next goes File > Presets pane.
• Cancel closes the UI and returns to the
SmartImage
Allow users to change setting for better display setting based on content.
When Entertainment is set. SmartContrast and SmartResponse are enabled.
Eco Power menu
Options menu
Options>Preferences - Will only be active when selecting Preferences from the drop down Options menu. On a non-supported display capable of DDC/CI. only the Help and Options tabs are available.
• Displays current preference settings.
• A checked box enables the feature. The
• Enable Context Menu on desktop is
3. Image Optimization
• Enable Task Tray icon is checked (On) by
• Run at Startup is checked (On) by default.
When disabled. SmartControl Premium will not launch at start or be in the task tray. The only way to launch SmartControl Premium is either from the desktop short cut or from the program file. Any preset set to run at startup will not load when this box is unchecked (Disabled).
• Enable transparency mode (Windows
7. Windows 8. Vista. XP). Default is 0% Opaque.
Options>Audio - Will only be active when selecting Volume from the drop-down Options menu.
On a non-supported display capable of DDC/ CI. only the Help and Options tabs are available.
Option>Auto Pivot.
Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI. only the Help and Options tabs are available. All other SmartControl Premium tabs are not available.
• Display the Source instruction pane and
• On single input displays. this pane will not
Options>Theft Deterrence - Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop-down Plug-in menu.
3. Image Optimization
To enable Theft Deterrence. click on On button to bring up the following screen:
• User can enter PIN between 4 and 9 digits
• After entering PIN. Accept button takes
• Minimum minutes set to 5. Slider set to 5
• Does not require the display be attached
After creating PIN. the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button:
• Theft Deterrence Enabled is displayed.
• Disable Theft Deterrence Mode opens
• PIN Options button only available after
Help menu
Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI. only the Help and Options tabs are available.
Help>Version - Will only be active when selecting Version from the drop- down Help menu. On a non-supported display capable of DDC/CI. only the Help and Options tabs are available.
Context Sensitive menu
The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane. then the menu will be visible.
3. Image Optimization
The Context Menu has four entries:
SmartControl Premium - When selected the About screen is displayed.
Select Preset - Provides a hierarchical menu of saved presets for immediate use.
A check mark shows the currently selected preset. Factory Preset can also be called from the drop-down menu.
Tune Display - Opens the SmartControl Premium control panel.
SmartImage - Check current settings: Off.
Office. Photo. Movie. Game. Economy.
Task Tray Menu Enabled
The task tray menu can be displayed by right clicking on the SmartControl Premium icon from the task tray. Left Click will launch the application.
The task tray has five entries:
Help - Access to User Manual file: Open User Manual file using the default browser window.
Technical Support - Displays the tech support page.
Check for Update - Takes the user to PDI Landing and checks the user’s version against the most current available.
About - Displays detailed reference information: product version. release information. and product name.
Exit - Close SmartControl Premium.
To run SmartControl Premium again. either select SmartControl Premium from Program menu. double-click the desktop PC icon. or restart the system.
Task Tray Menu Disabled
When the Task Tray is disabled in the preference folder. only the Exit selection is available. To completely remove SmartControl Premium from the task tray. disable Run at Startup in Options>Preferences.
Note
All the illustrations in this section are for reference only. SmartControl software version might be changed without notification. Please always check official Portrait website www. portrait.com/dtune/phl/enu/index to download the latest version of SmartControl software.
3. Image Optimization
3.4 SmartDesktop Guide
SmartDesktop
SmartDesktop is in SmartControl Premium.
Install SmartControl Premium and select SmartDesktop from Options.
• Align to partition check box will enable
• Select the desired partition by clicking on
• Identify provides a quick way to view the
Drag and Drop Windows
Once the partitions are configured and Align to partition is selected a window can be dragged into the region and it will automatically align.
When the window and mouse cursor are within the region. the region will become highlighted.
Note
If the outline of the region is not visible when dragging the window. “Show windows contents while dragging” is disabled. To enable:
1. In Control Panel. click System.
2. Click Advanced system settings (For Vista & Win7. Win8 OS. this is located on the left sidebar)
3. In Performance section. click Settings.
4. In the box. check Show window contents while dragging. and click OK.
Other alternative path:
Vista
Control Panel > Personalization > Window Color and Appearance > Click "Open Classic appearance properties for more color options" > Click "Effects" button > check Show window contents while dragging
Display Properties>Appearance>Effects > check Show window contents while dragging
Win 7:
No other alternative path available.
Win 8:
Windows 8 is to right click on the lower left hand corner then select System > Advanced System Settings (Left side bar) > Performance section - Settings > Show Windows contents while dragging.
Title Bar Options
Desktop Partition can be accessed from the title bar of the active window. This provides a quick
3. Image Optimization
Right Click Menu
Right click on the Desktop Partition icon to view the drop down menu.
1. Find Windows – In some cases. the user may have sent multiple windows to the same partition. Find Window will show all open windows and move the selected window to the forefront.
2. Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
Note
If more than one display is attached. the user can select the targeted display to change the partition. The highlighted icon represents the current active partition.
3. Identify Partition – Displays the outline grid on the desktop for the current partition.
4. Align On/Align Off – Enables/disables the drag and drop auto align feature.
5. Exit – Closes Desktop Partition and Display Tune. To re-initialize. launch Display Tune from the start menu or short cut on the desktop.
Left Click Menu
Left click on the Desktop Partition icon to quickly send the active window to any partition without having to drag and drop. Releasing the mouse will send the window to the highlighted partition.
Task Tray Right Click
The task tray also contains most of the features supported in the title bar (with the exception of automatically sending a window to any partition).
3. Image Optimization
Find Windows – In some cases. the user may have sent multiple windows to the same partition. Find Window will show all open windows and move the selected window to the forefront.
Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
Identify Partition – Displays the outline grid on the desktop for the current partition.
Align On/Align Off – Enables/disables the drag and drop auto align feature.
3. Image Optimization
SmartDesktop Partition Definitions
Name Description Image
Full Desktop Applies all settings to the entire desktop.
Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions.
For 90/270 maintain vertical configuration.
Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
For 90/270 maintain horizontal configuration.
Vertical Triple Assesses the screen resolution and divides the display into three evenly sized vertical regions.
For 90 Partition 1 horizontal top Partition 2 horizontal center Partition 3 horizontal bottom.
For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom.
Vertical Split Left Assesses the screen resolution and divides the display into two vertical regions. the left hand side is a single region. the right hand side is split into two evenly sized regions.
For 90 Partition 1 on top Partition 2&3 on bottomFor 270 Partition 1 on bottom Partition 2&3 on top.
Vertical Split Right Assesses the screen resolution and divides the display into two vertical regions. the right hand side is a single region. the left hand side is split into two evenly sized regions.
For 90 Partition 1&2 on top Partition 3 on bottom.For 270 Partition 3 on top Partition 1&2 on bottom.
3. Image Optimization
Name Description Image
Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions. the top region is single. the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.
For 270 Partition 1 on left side Vertical Partition 2&3 on right side Vertical.
Horizontal Split Bottom
Assesses the screen resolution and divides the display into two evenly sized horizontal regions. the bottom region is single. the top region is spilt into two evenly sized regionsFor 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.For 270 Partition 1&2 on left side Vertical Partition 3 on right side Vertical.
Even Split Assesses the screen resolution and divides the display into four evenly sized regions.
4. Technical Specifications
Product without stand (WxHxD)
511 x 319 x 52 mm (221S6QYM. 221S6QM) 511 x 319 x 52 mm (221S6QS. 221S6QHA)
Product with packaging(WxHxD)
565 x 422 x 184 mm (221S6QYM. 221S6QM) 560 x 437 x 138 mm (221S6QS. 221S6QHA)
Weight
Product with stand 4.9 kg (221S6QYM. 221S6QM) 3.4 kg (221S6QS. 221S6QHA)
Product without stand 3.1 kg (221S6QYM. 221S6QM) 3.0 kg (221S6QS. 221S6QHA)
Product with packaging 7.0 kg (221S6QYM. 221S6QM) 5.3 kg (221S6QS. 221S6QHA)
Operating Condition Temperature range (operation) 0°C to 40 °C
Temperature range (Non-operation) 20°C to 60°C
Relative humidity 20% to 80%
Environmental and energy ROHS YES
EPEAT Gold (www.epeat.net)
Packaging 100% recyclable
Specific Substances 100% PVC BFR free housing
EnergyStar YES
Compliance and standards
Regulatory Approvals
CE Mark. FCC Class B. SEMKO. cETLus. CU-EAC.
TCO Certified. TUV-GS. UV-ERGO. EPA. PSB. WEEE. C-TICK.
UKRAINIAN. CCC. CECP. PSE. KC. ICES-003. E-standby. J-MOSS.
VCCI
Cabinet
Color S6QY. 221S6QYM. 221S6QM: Silver/Black S6QHA: White/Black
Finish Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net
2. This data is subject to change without notice. Go to www.philips.com/support to download the
3. Smart response time is the optimum value from either GtG or GtG (BW) tests.
6. Regulatory Infomation
6. Regulatory Information
Congratulations!
This product is designed for both you and the planet!
TCO Development works for sustainable IT - manufacture. use and recycling of IT products
TCO Certified is a third party verified program. where every product model is tested by an accredited impartial test laboratory. TCO Certified represents one of the toughest certifications for ICT products worldwide.
Some of the Usability features of TCO Certified Displays:
• Visual Ergonomics for image quality
• Products are tested according to rigorous
• Electric and magnetic fields emissions as
• Workload ergonomics to ensure a good
Some of the Environmental features of TCO Certified Displays:
• Production facilities have an Environmental
Management System (EMAS or ISO 14001)
• Low energy consumption to minimize
• Restrictions on Chlorinated and
Brominated flame retardants. plasticizers. plastics and heavy metals such as cadmium. mercury and lead (RoHS compliance)
• Both product and product packaging is
• The brand owner offers take-back options
Corporate Social Responsibility
• The brand owner demonstrates the
The Criteria Document can be downloaded from our web site. The criteria included in this label have been developed by TCO Development in co-operation with scientists. experts. users as well as manufacturers all over the world. Since the end of the 1980s TCO has been involved in influencing the development of IT equipment in a more user and environmentally friendly direction. Our ICT product labeling system began in 1992 and is now requested by users and ICT-manufacturers all over the world.
For displays with glossy bezels. the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
For more information. please visit: www.tcodevelopment.com
Technology for you and the planet
(Only for selective models)
User define mode is used for TCO Certified compliance.
6. Regulatory Infomation
CE Declaration of Conformity
This product is in conformity with the following standards
• EN60950-1:2006+A11:2009+A1:
2010+A12:2011+A2:2013(Safety requirement of Information Technology Equipment).
• EN55022:2010(Radio Disturbance
• EN55024:2010 (Immunity requirement of
Information Technology Equipment).
• EN61000-3-2:2006+A1:2009+A2:2009
(Limits for Harmonic Current Emission).
• EN61000-3-3:2008 (Limitation of Voltage
Fluctuation and Flicker) following provisions of directives applicable.
• 2006/95/EC (Low Voltage Directive).
• 2004/108/EC (EMC Directive).
• 2009/125/EC (ErP Directive. EC No.
1275/2008 Implementing Directive for Standby and Off mode power consumption)
And is produced by a manufacturing organization on ISO9000 level.
• ISO9241-307:2008 (Ergonomic
• GS EK1-2000:2011 (GS mark requirement).
• prEN50279:1998 (Low Frequency Electric
• MPR-II (MPR:1990:8/1990:10 Low
Frequency Electric and Magnetic fields).
• TCO CERTIFIED (Requirement for
Environment Labeling of Ergonomics.
Energy. Ecology and Emission. TCO: Swedish Confederation of Professional Employees) for TCO versions.
Lead-free Product
Lead free display promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment. Toxic
EPEAT
(www.epeat.net)
The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer
EPEAT system helps purchasers in the public and private sectors evaluate. compare and select desktop computers. notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products. and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products.
Benefits of EPEAT
Reduce use of primary materials Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S requirement that all registered products meet ENERGY STAR’s energy efficiency specifications. means that these products will consume less energy throughout their life.
6. Regulatory Infomation
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.
To prevent damage which may result in fire or shock hazard. do not expose this appliance to rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked with FCC Logo.
United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference. and (2) this device must accept any interference received. including interference that may cause undesired operation.
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B. ux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
CET appareil produit. utilise et peut émettre des hyperfréquences qui. si l'appareil n'est pas installé et utilisé selon les consignes données. peuvent causer des interférences
Energy Star Declaration
(www.energystar.gov)
As an ENERGY STAR
® Partner. we
Note
We recommend you switch off the monitor when it is not in use for a long time.
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital device. pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates. uses and can radiate radio frequency energy and. if not installed and used in accordance with the instructions. may cause harmful interference to radio communications.
However. there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception. which can be determined by turning the equipment off and on. the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
• Connect the equipment into an outlet on
• Consult the dealer or an experienced
6. Regulatory Infomation
EN 55022 Compliance (Czech Republic Only)
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer. monitor. printer. and so on) should have the same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment. the power supply cable must be removed from the power supply socket. which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.
• Réorienter ou déplacer l’antenne de
• Augmenter la distance entre l’équipement
• Brancher l’équipement sur un autre circuit
• Demander l’aide du marchand ou d’un
Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
6. Regulatory Infomation
EU Energy Label
The European Energy Label informs you on the energy efficiency class of this product.
The greener the energy efficiency class of this product is the lower the energy it consumes.
On the label. you can find the energy efficiency class. the average power consumption of this product in use and the average energy consumption for 1 year.
Note
The EU Energy Label will be ONLY applied on the models bundling with HDMI and TV tuners.
China RoHS
The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.
中国电子信息产品污染控制标识要求(中国 RoHS法规标示要求)产品中有毒有害物质或 元素的名称及含量
部件名称
有毒有害物质或元素
(Pb)
(Hg)
(Cd)
(Cr6+)
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
液晶显示屏/灯管
电路板组件
电源适配线
电源线/连接线
电路板组件包括印刷电路板及其构成的零部件,如电阻、电容、集成电 路、连接器等。
O: 表示该有毒有害物质在该部件所有均质材料中的含量均在《电子信息产品
中有毒有害物质的限量要求标准》规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出《电子信
息产品中有毒有害物质的限量要求标准》规定的限量要求;但是上表中打 “X”的部件,符合欧盟RoHS法规要求(属于豁免的部分)。
Restriction on Hazardous Substances statement (India)
This product complies with the “India E-waste Rule 2011” and prohibits use of lead. mercury. hexavalent chromium. polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium. except for the exemptions set in Schedule 2 of the Rule.
E-Waste Declaration for India
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
Instead it is your responsibility to dispose of your waste equipment by handing it over to
6. Regulatory Infomation
环保使用期限
此标识指期限(十年). 子信息产品中含有 的有毒有害物质或元素在正常使用的条件 下不会发生外泄或突变. 子信息产品用户 使用该电子信息产品不会对环境造成严重 污染或对其人身、财产造成严重损害的期
《废弃电器电子产品回收处理管理条例》 提示性说明
为了更好地关爱及保护地球,当用户不再 需要此产品或产品寿命终止时,请遵守国 家废弃电器电子产品回收处理相关法律法 规,将其交给当地具有国家认可的回收处 理资质的厂商进行回收处理。
Information for U.K. only
WARNING - THIS APPLIANCE MUST BE EARTHED.
Important:
This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362
A. .S.T.A. or BSI approved type.
3. Retit the fuse cover.
If the fitted plug is not suitable for your socket outlets. it should be cut off and an appropriate 3-pin plug fitted in its place.
If the mains plug contains a fuse. this should have a value of 5A. If a plug without a fuse is used. the fuse at the distribution board should not be greater than 5A.
NOTE: The severed plug must be destroyed
How to connect a plug
The wires in the mains lead are coloured in accordance with the following code:
BLUE -“NEUTRAL”(“N”)
BROWN -“LIVE”(“L”)
GREEN&YELLOW -“EARTH”(“E”)
7. Customer care and warranty
7. Customer care and
7.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However. pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects. but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty. the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example. no more than 0.0004% of the sub pixels on a monitor may be defective.
Furthermore. Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.
Pixels and Sub pixels
A pixel. or picture element. is composed of three sub pixels in the primary colors of red. green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit. the three colored sub pixels together appear as a single white pixel. When all are dark. the three colored sub pixels together appear as a single
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is. a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.
One lit red. green or blue sub pixel.
Two adjacent lit sub pixels:
Red + Blue = Purple
Red + Green = Yellow Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel).
7. Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable. Philips also specifies tolerances for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period. a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel
2 adjacent lit subpixels
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects* >15mm
Total bright dot defects of all types
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant(ISO9241-307: Ergonomic requirement. analysis and
3. ISO9241-307 is the successor of formerly known ISO13406 standard. which is withdrawn by the
International Organisation for Standardisation (ISO) per: 2008-11-13.
Note
A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is. a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.
7. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center CSP Consumer care number
Belarus NA IBA
+375 17 217 3386
+375 17 217 3389
Bulgaria NA LAN Service
+359 2 960 2360
Croatia NA MR Service Ltd
+385 (01) 640 1111
Czech Rep.
NA Asupport 420 272 188 300
Estonia NA FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia NA Esabi
+995 322 91 34 71
Hungary NA Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips only)
Kazakhstan NA Classic Service I.I.c.
+7 727 3097515
Latvia NA ServiceNet LV
+371 67460399
+371 27260399
Lithuania NA UAB Servicenet
+370 37 400160(general)
+370 7400088 (for Philips)
Macedonia NA AMC
+389 2 3125097
Moldova NA Comel
+37322224035
Romania NA Skin
+40 21 2101969
Russia NA CPS
+7 (495) 645 6746
Serbia&Montenegro NA Kim Tec d.o.o.
+381 11 20 70 684
Slovakia NA Datalan Service
+421 2 49207155
Slovenia NA PC H.and
+386 1 530 08 24
Turkey NA Tecpro
+90 212 444 4 832
Ukraine NA Topaz
+38044 525 64 95
Ukraine NA Comel
+380 5627444225
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil
Vermont
0800-7254101
Argentina 0800 3330 856
8. Troubleshooting & FAQs
8. Troubleshooting & FAQs
8.1 Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions. contact Philips customer service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is plugged into
• First. ensure that the power button on the
No Picture (Power LED is White)
• Make sure the computer is turned on.
• Make sure the signal cable is properly
• Make sure the monitor cable has no bent
• The Energy Saving feature may be activated
Screen says
Attention
Check cable connection
• Make sure the monitor cable is properly
• Check to see if the monitor cable has bent
• Make sure the computer is turned on.
AUTO button doesn't function
• The auto function is applicable only in
VGA-Analog mode. If the result is not
Note
The Auto Function is not applicable in DVI Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting steps
• Disconnect the monitor from mains power
• Contact with Philips customer service
Imaging Problems
Image is not centered
• Adjust the image position using the “Auto”
• Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Image vibrates on the screen
• Check that the signal cable is properly
Vertical flicker appears
• Adjust the image using the “Auto” function
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Horizontal flicker appears
• Adjust the image using the “Auto” function
8. Troubleshooting & FAQs
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Image appears blurred. indistinct or too dark
• Adjust the contrast and brightness on
On-Screen Display.
An "after-image". "burn-in" or "ghost image" remains after the power has been turned off.
• Uninterrupted display of still or static
• Always activate a moving screen saver
• Always activate a periodic screen refresh
• Failure to activate a screen saver. or a
Image appears distorted. Text is fuzzy or blurred.
• Set the PC’s display resolution to the same
Green. red. blue. dark. and white dots appears on the screen
• The remaining dots are normal
The "power on" light is too strong and is disturbing
• You can adjust “power on” light using the
For further assistance. refer to the Consumer Information Centers list and contact Philips customer service representative.
8.2 SmartControl Premium FAQs
Q1.
I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable. what do I do?
Ans.: Restart your PC and see if SmartControl Premium can work.
Otherwise. you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.
Q2.
The SmartControl Premium functions worked well before. but it does not work anymore. what can I do?
Ans.: If the following actions were executed. the monitor driver may need to be re installed.
• Changed video graphic adapter to another
• Updated video driver
• Activities on OS. such as service pack or
• Run Windows Update and updated
• Windows was booted with the monitor
• To find out. please right click My Computer
• If you see “Plug and Play Monitor” shows
8. Troubleshooting & FAQs
Q3.
After installing SmartControl Premium. when clicking on SmartControl Premium tab. nothing shows up after a while or a failure message shows. what happened?
Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands. try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver.
Remove SmartControl Premium. and re-install it once more.
If it is still not working. we are sorry that the graphic adaptor is not supported.
Please visit Philips website and check if an updated SmartControl Premium driver is available.
Q4.
When I click on Product Information. only partial information is shown. what happened?
Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.
Attention
Theft Deterence is Enabled
Q5.
I forgot my PIN for Theft Deterrence Function. How can I do?
Ans.: Philips Service center has a right to ask for legitimate identification and authorization. in order to establish ownership of the monitor.
8.3 General FAQs
Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?
Ans.: Recommended resolution for this monitor: 1920 x 1080 @ 60 Hz.
• Unplug all cables. then connect your PC to
• In the Windows Start Menu. select Settings/
Control Panel. In the Control Panel Window. select the Display icon. Inside the Display Control Panel. select the 'Settings' tab. Under the setting tab. in box labelled 'desktop area'. move the sidebar to 1920 x 1080 pixels.
• Open 'Advanced Properties' and set the
Refresh Rate to 60 Hz. then click OK.
• Restart your computer and repeat step 2
• Shut down your computer. disconnect your
• Turn on your monitor and then turn on
Q2: What is the recommended refresh rate for LCD monitor?
Ans.: Recommended refresh rate in LCD monitors is 60 Hz. In case of any disturbance on screen. you can set it up to 75 Hz to see if that removes the disturbance.
Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?
Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor.
Follow the instructions to insert the companion CD-ROM included in this
8. Troubleshooting & FAQs
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows Control Panel with the "Display properties".
Q5: What if I get lost when I am making monitor adjustments via OSD?
Ans.: Simply press the OK button. then select 'Reset' to recall all of the original factory settings.
Q6: Is the LCD screen resistant to scratches?
Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor. make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning. use a clean. soft cloth. For extensive cleaning. please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol. ethanol. acetone. hexane. etc.
Q8: Can I change the color setting of my monitor?
Ans.: Yes. you can change your color setting through OSD control as the following procedures.
• Press "OK" to show the OSD (On Screen
Display) menu
• Press "Down Arrow" to select the option
"Color" then press "OK" to enter color setting. there are three settings as below.
1. Color Temperature: The six settings are
K. 6500K. 7500K. 8200K. 9300K
2. sRGB: This is a standard setting for
3. User Define: The user can choose his/
Note
A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale. (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white. at 6504K.
Q9: Can I connect my LCD monitor to any PC. workstation or Mac?
Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs. Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.
Q10: Are Philips LCD monitors Plug-and
Play?
Ans.: Yes. the monitors are Plug-and-Play compatible with Windows 8.1/8/7. Mac OSX
Q11: What is Image Sticking. or Image Burn
Ans.: Uninterrupted display of still or static images over an extended period may cause "burn in". also known as "after-imaging" or "ghost imaging". on
8. Troubleshooting & FAQs
Warning
Failure to activate a screen saver. or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Q12: Why is my Display not showing
Ans.: Your LCD monitor works best at its native resolution of 1920 x 1080 @ 60 Hz. For best display. please use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10 seconds
Attention
Monitor control unlocked
Attention
Monitor control locked
+ 2014 Koninklijke Philips N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V.
Version: M6221SE1T
Newest Added: PT720/15 BT9280/33 SHL3850NC/00 BDP3282/05 190P7EG/05
Tags: Philips Lcd Monitor User Manuals, Philips Lcd Monitor Use Manual