Loading ...
Loading ...
Loading ...
If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1
-
866
-
693
-
9766 with your serial number and details
of where/when you bought the cleaner. Your serial number can be found on the rating plate, which is located on the machine behind the bin.
Most questions can be solved over the phone by one of our Helpline staff. If your cleaner needs service, call the Dyson Helpline we will
discuss with you the options available for service. If your machine is under warranty and it is a covered repair, your machine will be
repaired at no cost. To reach the Dyson Helpline call at 1
-
866
-
693
-
9766, or visit Dyson online at www.dyson.com
Thank you for choosing to buy a Dyson.
To help us ensure you receive prompt and efficient service, please register your purchase with us. There are two ways to do this:
• You can register by completing and returning the enclosed form to us by mail.
• Alternatively, you can register on line at www.dyson.com
This will confirm your ownership of your Dyson in the event of an insurance loss, and enable us to contact you if necessary. If you have any questions about your
Dyson, please call our customer helpline at 1
-
866
-
693
-
9766, 7 days a week, or log on to our website at www.dyson.com
What is covered
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of two years from the date of purchase, when used for
private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure
your vacuum cleaner is in proper operating condition during the warranty period. This warranty is subject to the following terms:
What is not covered
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result of:
• Use of parts not assembled in accordance with the Owner’s Manual.
• Careless operation or handling, misuse and/or lack of maintenance or use not in accordance with the Owner’s Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic household purposes within the United States, e.g. for commercial or rental purposes.
• Normal wear and tear, including normal wearing parts such as belt, filter, brush bar, hose assembly and power cord (or where external damage or abuse is diagnosed).
• Use of parts and accessories other than those produced or recommended by Dyson, Inc.
Warranty Service
• Please fill out and return the Product Registration Form, or register on line at www.dyson.com.
• Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place
of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum cleaner’s rating
plate, which is located on the machine behind the bin.
• All work will be carried out by Dyson, Inc. or its authorized agents.
• Any replaced defective parts will become the property of Dyson, Inc.
• The fitting of replacement parts will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline at 1
-
866
-
693
-
9766. Most issues can be rectified over the telephone by our trained customer
care staff. If this is not possible Dyson, Inc. will arrange for your vacuum cleaner to be repaired and returned in full working order at no extra cost to yourself.
Warranty Limitations and Exclusions
• Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some states and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described above. Dyson, Inc. will not be liable for any consequential damages or
incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by some states and so this
limitation may not apply to you.
• This warranty gives you specific legal rights. You may also have other rights which vary by state.
Dyson customer care
Limited 2 year
household warranty
Terms and Conditions of the
Dyson 2 year limited warranty
Your serial number can be
found on the rating plate,
which is located on the
machine behind the bin.
Note your serial number for
future reference:
WO 03/039317
GB0326102.1
PCT/GB04/004303
GB0416903.3
AU2002226556
CA2,439,250
EP1370172
JP2002-567120
US10/468,676
AU2002225209
CA2,438,073
EP1377197
JP2002-567130
US10/467,671
AU2002225232
CA2,438,079
EP1361815
JP2002-567134
US10/468,304
GB0318939.6
PCT/GB04/003414
AU2002225207
CA2,438,069
EP1361814
JP2002-567129
US10/468442
AU2001240894
EP1268076
JP2001-572220
US10/239,426
AU637 272
CA2,056,161
EP0636338
JP1948863
US5078761
PCT/GB03/03132
PCT/GB03/03135
PCT/GB03/03142
GB0416355.6
GB0416476.0
GB0416359.8
GB0410700.9
AU2002233553
CA2,439,247
EP1365676
JP2002-570878
US10/468,469
AU2003252873
CA2449304
EP1380247
JP2003-344965
US10/683390
X020:
GB0411236.3
GB0229873.5
PCT/GB03/005384
GB0321950.8
PCT/GB04/003995
GB0321951.6
PCT/GB04/004004
GB0402528.4
GB0402527.6
GB0322842.6
PCT/GB04/004002
DC15*
Major territories only
=
* list of patents and patent applications
=
rights may exist in other territories
12438_DC15_USA_OP_MAN_NE… p1-36 2/18/05 3:58 PM Page 12
Loading ...
Loading ...
Loading ...