
Big Iron 19300 Glute Ham
Owner's Manual
Strength Systems
Part Number 19300-999-4 B
www.cybexintl.com

Table of Contents
Safety
Safety Guidelines and Practices.......................................................................3
Anchoring Equipment.......................................................................................3
Facility Safety Precautions...............................................................................3
User Safety Precautions...................................................................................4
Warnings and Cautions....................................................................................5
Label Placement...............................................................................................6
Assembly
Machine Specifications.....................................................................................7
Choosing and Preparing a Site.........................................................................7
Environment.....................................................................................................8
Tools Required..................................................................................................8
Assembly Procedure........................................................................................8
Exercise
Intended Use..................................................................................................10
Instructions.....................................................................................................10
Maintenance
Warnings.........................................................................................................11
Daily Procedures............................................................................................11
Weekly Procedures........................................................................................13
Yearly Procedures..........................................................................................13
Customer Service
Product Registration.......................................................................................14
Contacting Service.........................................................................................14
Ordering Parts................................................................................................14
Return Material Authorization (RMA)..............................................................15
Damaged Parts...............................................................................................15
Cybex
®
and the Cybex logo are registered trademarks of Cybex International, Inc.
DISCLAIMER: Cybex International, Inc. makes no representations or warranties regarding the contents of this manual. We reserve the right to
revise this document at any time or to make changes to the product described within it without notice or obligation to notify any person of such
revisions or changes.
©
Copyright 2013, Cybex International, Inc.
10 Trotter Drive, Medway, MA 02053 • 888-462-9239 • 508-533-4300 • FAX 508-533-5183
www.cybexintl.com • 19300-999-4 B • December 2014
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Safety
Safety Guidelines and Practices
Read the Owner’s Manual carefully before assembling, servicing, or using the equipment. Owner
must comply with all safety guidelines in this manual. It is also the owner’s responsibility to instruct
users on the safe and proper operation of the equipment and to properly display any and all
warning labels and instructional placards. All users should read these labels and placards before
using equipment.
Serious injury or death could occur if the following safety precautions and
instructions are not followed.
Anchoring Equipment
Owner should not allow equipment to be used until it is properly anchored as described below.
Anchoring equipment:
• To maximize stability and eliminate rocking, tipping, or falling over,
equipment must be anchored to a solid, level surface, utilizing all anchoring
holes provided.
• Fasteners must have a minimum of 500 lbs. tensile capacity. Cybex
recommends .3/8” grade 2 bolts or better. A minimum pull force of 220
lbs/100 kgs is required for each anchor position.
• If leg frames do not contact surface, DO NOT pull down with anchors. Shim
any leg or frame not in contact with surface using flat washers.
• Due to the wide variation of flooring on which machines may be anchored
or installed, consult with a qualified and licensed contractor to ensure proper
anchoring and installation.
Facility Safety Precautions
Do not allow anyone, including trainers, to use equipment in a manner other than that shown on the
warning labels and instructional placards located on every machine.
Do not install equipment on an uneven surface. The solid, level surface should not deviate more than
1/8” over a 10’ distance or as defined and required by local building and architectural codes.
It is the responsibility of the facility owner/owner of the equipment to ensure that there is appropriate
clearance around each machine to allow for safe use and passage.
In compliance with the ADA (American Disabilities Act) there must be clear floor space of at least 30 by
48 inches and be served by an accessible route for at least one of each type of exercise equipment. If
the clear space is enclosed on three sides (e.g., by walls or the equipment itself), the clear space must
be 36 by 48 inches.
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

All other machines must have a clear floor space of 23” for all access point on the machine, unless
shown in the Owner’s Manual.
The dimensions stated in the assembly instructions of this manual include the maximum foot print (in
use) dimensions.
All equipment should be used in a supervised, access-controlled area.
Do not allow equipment to be used by children 12 and under. Supervise disabled and children 13 and
older.
The owner should ensure that regular inspection and maintenance checks as detailed in this manual
are performed. Keep a log of all maintenance and repair activities.
Each day before use, the owner should inspect the equipment. If there are any loose or worn components
such as belts, cables, grips, pulleys, or any missing, damaged labels, or placards, the owner should fix
any deficiencies before they allow the equipment to be used.
Use only Cybex components to maintain and repair the equipment.
Display the Facility Safety Sign so it is visible and prominent.
User Safety Precautions
Owners must instruct users to DO the following:
• Follow all warning labels and instructional placards when using equipment.
• Insert weight pin completely before using selectorized equipment.
• Consult a physician prior to commencing an exercise program. If at any time during exercise you feel
faint, dizzy or experience pain, stop and consult your physician.
• Use a spotter for Free Weight equipment.
Owners must instruct users to NOT DO the following:
• DO NOT pin weights on selectorized equipment in an elevated position or use the machine if found
in this position
• DO NOT increase weight resistance on equipment by any means other than those provided by Cybex.
• DO NOT wear loose or dangling clothing or jewelry while using equipment. Stay clear of moving parts.
• DO NOT lean or pull on machine
• DO NOT use machine for support during stretching.
• DO NOT attach resistance straps, ropes or other means to equipment, except those provided by the
manufacturer for intended use on the equipment.
• DO NOT exceed the maximum specified user weight.
• DO NOT use if equipment appears damaged or inoperable upon inspection
• DO NOT use if guards are missing or damaged.
• DO NOT remove any labeling from equipment.
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Warnings and Cautions
Warning labels indicate a potentially hazardous situation that could result in serious injury or death if
the precautions are not observed.
Caution labels indicate a potentially hazardous situation that could result in serious injury or damage to
machine if the precautions are not observed.
See Contacting Service to replace any worn or damaged labels.
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Label Placement
The following diagram shows where each label is located.
QtyDescription
1DE000015-X1
28500-025-X2
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Assembly
Machine Specifications
19300 Glute Ham
Machine Dimensions at UseMachine Dimensions at RestWeight
Same32” W × 65” L × 48” H225 Lbs
Same81 cm W × 165 cm L × 122 cm H102 Kg
Maximum Training WeightMaximum User Weight
N/A400 lbs/180kg
Choosing and Preparing a Site
Before assembling the unit, verify the chosen site meets the following criteria:
• Area is well lit and well ventilated.
• Surface is structurally sound and properly leveled.
• Free area for access to unit and emergency dismount. Minimum clearance is 23.6 inches (0.6 meters).
• Adjacent units may share the free area.
It is the responsibility of the facility owner/owner of the equipment to ensure that there is appropriate
clearance around each machine to allow for safe use and passage.
In compliance with the ADA (American Disabilities Act) there must be clear floor space of at least 30 by
48 inches and be served by an accessible route for at least one of each type of exercise equipment. If
the clear space is enclosed on three sides (e.g., by walls or the equipment itself), the clear space must
be 36 by 48 inches.
All other machines must have a clear floor space of 23” for all access point on the machine, unless
shown in the Owner’s Manual.
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Environment
Humidity and Static Electricity
The unit is designed to function normally in an environment with a relative humidity range of 30% to
75%. The unit can be shipped and stored in a relative humidity range of 10% to 90%.
Climatic dry air may cause static electricity. During workout, user may experience a shock due to build
up of static electricity on the body and the discharge path of the unit. If static electricity is experienced,
increase humidity to a comfortable level through the use of a humidifier.
Do not install, use or store the unit in an area of high humidity, such as in the vicinity of a steam room,
sauna, indoor pool or outdoors. Exposure to extensive water vapor, chlorine and/or bromine could
adversely affect other parts of the unit.
Temperature
The unit is designed to function normally in an environment with an ambient temperature range of 50°
F (10° C) to 104° F (40° C). The unit can be shipped and stored in an environment with an ambient
temperature range of 32° F (0° C) to 140° F (60° C).
Tools Required
• 3/4” Wrench
Assembly Procedure
Three people will be required for this procedure.
Read and understand all instructions thoroughly before assembling this unit. Check all items
carefully. If there is damage, see the Customer Service section of this manual for proper procedure
to return, replace, or reorder parts.
Serious injury or death can result if the unit is not removed from the pallet
correctly. Use a minimum of three people when preforming this procedure.
Move to desired location
1. Remove shrink wrap securing rubber feet to frame.
2. Remove each standard cone-shaped shipping support using a 3/4” socket or wrench.
3.
Remove bolt from cone with hammer. Recycle cone.
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

4. Remove shipping bracket and discard.
QtyDescription
4Shipping cones1
1Shipping bracket2
5. Place rubber feet on each foot of the frame.
Securely anchor machine to floor
Owner should not allow equipment to be used until it is properly anchored as described below.
Anchoring equipment:
• To maximize stability and eliminate rocking, tipping, or falling over,
equipment must be anchored to a solid, level surface, utilizing all anchoring
holes provided.
• Fasteners must have a minimum of 500 lbs. tensile capacity. Cybex
recommends .3/8” grade 2 bolts or better. A minimum pull force of 220
lbs/100 kgs is required for each anchor position.
• If leg frames do not contact surface, DO NOT pull down with anchors. Shim
any leg or frame not in contact with surface using flat washers.
• Due to the wide variation of flooring on which machines may be anchored
or installed, consult with a qualified and licensed contractor to ensure proper
anchoring and installation.
Verify proper operation
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Exercise
Intended Use
The intended commercial use of this machine is to aid exercise and improve general physical fitness.
Instructions
Read and understand all instructions and warnings prior to using this machine in the Safety section
of the Owner’s Manual.
All adjustment points on the machine have yellow handles or knobs.
Figure 1: Glute Ham
Figure 2: Hyperextension
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Maintenance
All preventive maintenance activities must be performed on a regular basis. Performing routine preventive
maintenance actions can aid in providing safe, trouble-free operation of all Cybex equipment.
Cybex is not responsible for performing regular inspection and maintenance actions for your machines.
Instruct all personnel in equipment inspection and maintenance actions and also in accident reporting
and recording. Cybex representatives are available to answer any questions that you may have.
Warnings
Read all warnings in this chapter.
For maintenance, service and repair:
• Must be performed by trained service personnel only
• Use only Cybex replacement parts.
Equipment hazard. To avoid serious injury or death replace worn or damaged
components immediately and keep the equipment out of use until repair is
completed.
Daily Procedures
When using strong cleaning agents such as rubbing alcohol or bleach, it is advisable to test first in an
inconspicuous area. Other cleaning agents may contain harsh or unknown solvents and are subject to
formula changes by the product manufacturer without notice. Should you desire to use other cleaning
agents, carefully try them in an inconspicuous area to determine potential damage to the material. Never
use harsh solvents or cleaners which are intended for industrial applications. To clean stained or soiled
areas, a soft white cloth is recommended. Avoid use of paper towels.
Cleaning products may be harmful/irritating to your skin, eyes, etc. Use protective gloves and eye
protection. Do Not inhale or swallow any cleaning product. Protect surrounding area/clothing from
exposure. Use in well ventilated area. Follow all product manufacturer’s warnings. Cybex and its vendors
cannot be held responsible for damage or injuries resulting from the use or misuse of cleaning products.
Clean Upholstery
ThenIf
1. Prepare a solution of 10% household liquid soap and warm water.
2. Apply with a soft damp cloth.
3. If necessary, apply a solution of liquid cleanser with a soft bristle brush.
4. Dampen a clean soft cloth in water and wipe residue away.
Light Soiling
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

ThenIf
1. Prepare a solution of 10% household bleach (sodium hypochlorite) and 90% water.
Dampen a soft white cloth in the solution.
2. Rub gently on the stained area.
3. Dampen a clean soft cloth in water and rinse area.
4. If stains are still present, a full strength household bleach may be used. Allow
bleach to puddle on the affected area or apply with a bleached-soaked cloth for
approximately 30 minutes. Dampen a clean soft cloth in water, and rinse area to
remove any remaining bleach concentration.
More Difficult
Stains
1. Dampen a soft white cloth with rubbing alcohol.
2. Gently rub stained area.
3. Dampen a clean soft cloth in water and rinse area.
More Difficult
Stains
(Alternative
Method)
1. Apply a light coat of furniture wax for 30 seconds.
2. Lightly rub area using a clean white cloth.
Restoring
Luster
Clean Frames
Wipe down all frames using a mild solution of warm water and car wash soap. Be sure to dry thoroughly.
AVOID acid or chlorine based cleaners and also cleaners containing abrasives as these could scratch
or damage the equipment.
Clean Chrome
Clean chrome tubes, first using chrome polish and then using a car wax seal. Neutral cleaners with a
pH between 5.5 and 8.5 are recommended. Be sure to dry thoroughly. AVOID acid or chlorine based
cleaners and also cleaners containing abrasives as these could scratch or damage the equipment.
Guidelines for cleaning front panel:
Use clean soft cloths or sponges for application of cleaners and again for washing and rinsing. Follow
up each application with warm water rinse.
• DO NOT use abrasives or high alkaline cleaners.
• DO NOT leave cleaners on for long periods, wash immediately.
• DO NOT apply cleaners in direct sunlight or at elevated temperatures.
• DO NOT use scrapers, squeegees, or razors.
• DO NOT clean with gasoline.
Compatible Cleaners and Detergents:
• Formula 409
• Top Job
• Joy
• Palmolive
• Windex with Ammonia D
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

To Minimize Fine or Hairline Scratches:
Mild automotive polish applied and removed with a soft clean cloth will help fill scratches.
Suggested Polishes:
• Johnson Paste Wax
• Mirror Glaze #10 Plastic Polish (by Mirror Bright Polish Co.)
• Novus Plastics Polish #1, #2 (By Novus Inc.)
Weekly Procedures
Inspect All Nuts and Bolts
Tighten all loose nuts and bolts as required.
Equipment hazard. To avoid serious injury or death replace worn or damaged
components immediately and keep the equipment out of use until repair is
completed.
Inspect Other Items
Inspect other items for proper operation, damage, or wear.
ActionInspection
Replace all loose or worn grips immediately.Inspect grips for looseness or wear.
Replace all worn labeling immediately.
Inspect all labeling for readability, including
instructional placards, warning and caution decals.
Correct all improper alignment and operation issues
immediately.
Inspect all weight stacks for proper alignment and
operation.
Wipe Weight Stack Guide Rods clean over entire
length. Lubricate with a light coat of medium weight
automotive engine oil.
Inspect guide rods for lubrication.
Yearly Procedures
Replace all cables and belts annually
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Customer Service
Product Registration
To register product do the following:.
1.
Visit www.cybexintl.com.
2. Locate Product Registration in the Support section.
3. Fill out form completely.
4. Click the Submit button to register product.
Contacting Service
Hours of phone service are Monday through Friday from 8:30 a.m. to 6:00 p.m. Eastern Standard Time.
For Cybex customers living in the USA, contact Cybex Customer Service at 888-462-9239.
For Cybex customers living outside the USA, contact Cybex Customer Service at 508-533-4300 or fax
Find information on the web at www.cybexintl.com.
To contact us online go to www.cybexintl.com.
Ordering Parts
To order parts online go to www.cybexintl.com.
To speak with a customer service representative, call 888-462-9239 (for customers living within the
USA) or 508-533-4300 (for customers outside the USA).
The following information located on the serial number decal will assist our Cybex representatives in
serving you.
• Unit Serial Number, Product Name and Model Number
• Part Description and Part Number if you have it. All parts can be found on the web at
www.cybexintl.com
• Shipping Address
• Contact Name
• Include a description of the problem.
In addition to your shipping address and contact name, your account number is helpful but not required.
You may also fax orders to 508-533-5183.
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

Return Material Authorization (RMA)
The Return Material Authorization (RMA) system is used when returning material for placement, repair
or credit. The system assures that returned materials are properly handled and analyzed. Follow the
following procedures carefully.
Contact your authorized Cybex dealer on all warranty-related matters. Your local Cybex dealer will
request a RMA from Cybex, if applicable. Under no circumstances will defective parts or equipment be
accepted by Cybex without proper RMA and an Automated Return Service (ARS) label.
Please contact Cybex Customer Service for the return of any item that is defective.
Provide the technician with a detailed description of the problem you are having or the defect in the item
you wish to return. Provide the model and serial number of your Cybex equipment.
At Cybex’s discretion, the technician may request that you return the problem part(s) to Cybex for
evaluation and repair or replacement. The technician will assign you a RMA number and will send you
an ARS label. The ARS label and the RMA numbers must be clearly displayed on the outside of the
package that contains the item(s) to be returned. Include the description of the problem, the serial
number of the equipment and the name and address of the owner in the package along with the part(s).
Merchandise returned without an RMA number on the outside of the package or shipments sent COD
will not be accepted by the Cybex receiving department.
Damaged Parts
Materials damaged in shipment should not be returned for credit. Shipping damages are the responsibility
of the carrier (UPS, Federal Express, trucking companies, etc.)
Apparent Damage
Upon receipt of your shipment, check all items carefully. Any damage seen with a visual check must be
noted on the freight bill and signed by the carrier’s agent. Failure to do so will result in the carriers refusal
to honor your damage claim. The carrier will provide you with the required forms for filing such claims.
Concealed Damage
Damage not seen with a visual check upon receipt of a shipment but notices later must be reported to
the carrier as soon as possible. Upon discovery of the damage, a written or phone request to the carrier
asking them to perform an inspection of the materials must be made within ten days of the delivery date.
Keep all shipping containers and packing materials as they will be needed in the inspection process.
The carrier will provide you with an inspection report and the necessary forms for filing a concealed
damage claim. Concealed damage claim is the carrier’s responsibility.
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Big Iron 19300 Glute Ham Part Number 19300-999-4 B

10 Trotter Drive, Medway, MA 02053 • 888-462-9239 • 508-533-4300 • FAX 508-533-5183
www.cybexintl.com

