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Troubleshooting en
11
which is available from the manufacturer or his Cus-
tomer Service.
WARNING‒Risk of burns!
The hotplate heats up but the display does not work.
▶
Switch off the fuse in the fuse box.
▶
Call the customer service.
13.1 Warnings
Notes
¡ If appears in the displays, press and hold the
sensor for the respective cooking zone and read the
fault code.
¡ If the fault code is not listed in the table, disconnect
the hob from the power supply and wait 30seconds
before reconnecting it. If this display appears again,
contact the technical after-sales service and specify
the exact fault code.
¡ If a fault occurs, the appliance does not switch to
standby mode.
13.2 Information on the display panel
Fault Cause and troubleshooting
No displays light up. The power supply has been disconnected.
▶
Use other electrical appliances to check whether there has been a power fail-
ure.
The appliance has not been connected as shown in the circuit diagram.
▶
Connect the appliance in accordance with the circuit diagram.
Electronics fault
▶
If you are unable to rectify the fault, inform the technical after-sales service.
The displays flash. The control panel is wet or an object is covering it.
▶
Dry the control panel or remove the object.
The "-" display flashes in the
cooking zone displays.
A fault has occurred in the electronics.
▶
To acknowledge the fault, briefly cover the control panel with your hand.
, The electronics have overheated and one or all of the cooking zones have been
switched off.
▶
Wait until the electronics have cooled down sufficiently. Then touch any sym-
bol on the hob.
+ power level and signal tone There is hot cookware in the vicinity of the control panel. This may cause the
electronics to overheat.
▶
Remove the cookware. The fault display goes out shortly afterwards. You can
continue to cook.
and signal tone There is hot cookware in the vicinity of the control panel. The cooking zone has
been switched off to protect the electronics.
▶
Remove the cookware. Wait a few seconds. Touch any touch control. When
the fault display goes out, you can continue cooking.
/ The cooking zone has overheated and has been switched off to protect the work
surface.
▶
Wait until the electronics have cooled down sufficiently before switching the
cooking zone back on.
The cooking zone has been operating continuously for an extended period.
▶
The automatic safety switch-off function has been activated. Touch any sym-
bol to switch off the display so that you can set the cooking zone again.
/ The operating voltage is incorrect and outside of the normal operating range.
▶
Contact your energy supplier.
The hob is not connected correctly.
▶
Disconnect the hob from the mains. Connect the hob in accordance with the
circuit diagram.
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