USER MANUAL
Before using the TV, please read this manual
thoroughly and retain it for future reference.
ENGLISH
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Copyright Statement
© 2019 Hisense Company Ltd. All Rights Reserved.
All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under
US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission
of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of
Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner,
electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of
Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following
addresses:
USA: Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 5Z2
MEXICO: Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense
Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.
©2019. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and
product names are registered trademarks of their respective owners.
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Disclaimer Page
**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other
communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time,
some or all of the pre-installed, or subsequently installed Application Services may not be available or capable of
functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of
Hisense’s control, including but not limited to, Internet access, local service limitations, etc. Any purchase or use
of the Device, including any Application Services, is purely at the user’s risk. Application Services are provided on
an as-available basis without warranties of any kind, either expressed or implied, that the Application Service will
be uninterrupted or error-free, including but not limited to vagaries of weather, disruption of Service, acts of God,
warranties of title, local or regional limitations, no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information given by Hisense, providers, affiliates, or
contractors or their respective employees shall create such a warranty. Hisense specifically disclaims responsibility for
any or all Application Services from functioning at any time, and by purchasing the Device, you accept such disclaimer
without any claim on Hisense. You are solely responsible for providing an active and working connection to the Internet,
along with any and all hardware and/or software necessary to use the Hisense Device as intended.
Disclaimer:
Images throughout this document are for illustrative purposes only and may differ from the actual product.
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Content
Content ...............................................................................................................3
Connecting Devices to your TV ........................................................................5
Connecting an antenna, cable set-top box or satellite receiver ................................................5
Connecting a satellite receiver, DVD player or other audio visual (AV) devices with a
composite video cable (yellow/white/red)..................................................................................5
Connecting an AV device with an HDMI cable .......................................................................... 6
Connecting a headphone ..........................................................................................................6
Connecting a USB device .......................................................................................................... 6
Connecting speakers or other audio receivers .......................................................................... 7
Connecting a digital sound bar to use Audio Return Channel (ARC)........................................8
Connecting Your TV to a Wireless or Wired Network .....................................9
Connecting to a wireless network ..............................................................................................9
Connecting to a wired (Ethernet) network..................................................................................9
Using Your TV Remote Control .......................................................................11
Buttons on your TV remote ....................................................................................................... 11
Remote control range information ............................................................................................ 13
Begin using your remote ..........................................................................................................13
Pairing the Remote Control (only for US 32") ...........................................................................13
Other ........................................................................................................................................13
Completing the Setup Wizard Menu ...............................................................15
Shortcuts Instructions .....................................................................................16
Turning your TV on or off .......................................................................................................... 16
Using the Live TV .....................................................................................................................16
Using shortcuts ........................................................................................................................16
Using the Menu Function .........................................................................................................17
Home .................................................................................................................18
Getting familiar with the Home screen .....................................................................................18
Settings .............................................................................................................19
Using the Menu ........................................................................................................................19
Network & Internet ...................................................................................................................19
Channel ....................................................................................................................................19
Accounts & Sign In ..................................................................................................................20
Apps ......................................................................................................................................... 20
Device Preferences .................................................................................................................. 20
Remotes & Accessories ...........................................................................................................20
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Device Preferences ..........................................................................................21
About ........................................................................................................................................ 21
Date & time ..............................................................................................................................21
Timer ........................................................................................................................................21
Language .................................................................................................................................21
Keyboard .................................................................................................................................21
Inputs .......................................................................................................................................21
Power .......................................................................................................................................22
Picture ......................................................................................................................................22
Sound .......................................................................................................................................22
Storage ..................................................................................................................................... 23
Home screen ............................................................................................................................ 23
Store Mode ............................................................................................................................... 23
Google .....................................................................................................................................23
Chromecast built-in ..................................................................................................................23
Screen saver ............................................................................................................................23
Location ...................................................................................................................................23
Usage & Diagnostics ...............................................................................................................23
Security & restrictions ..............................................................................................................23
Accessibility .............................................................................................................................23
Reset ........................................................................................................................................24
Parental Controls ...................................................................................................................... 25
Apps ..................................................................................................................27
Installing an App ......................................................................................................................27
Removing an App ....................................................................................................................27
Moving App Icons around........................................................................................................27
MultiMediaPlayer ..............................................................................................28
File formats that may be supported .........................................................................................28
Browsing Content ..................................................................................................................... 28
Quick Problem-Solving Tips ...........................................................................29
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Connecting Devices to your TV
You have several options for connecting your TV to different devices. The method you choose will be based upon the
type of cables you have and the available outputs on your device.
Connecting an antenna, cable set-top box or satellite receiver
To connect an antenna,cable set-top box or satellite receiver:
1. Connect one end of a coaxial cable (not included) to the
RF OUT
port on the antenna, cable or satellite box. If you
are using an antenna with twin-lead cable, you may need a 300-75 Ohm adapter (not provided) to connect it to the
back of your TV. Likewise, if you are using several antennas, you may need a combiner (not provided).
2. Connect the other end of the cable to the
ANT/CABLE
port on the side of TV.
3. Using your remote, select the
Inputs
icon in Home screen and select
Channels
as the input source.
Connecting a satellite receiver, DVD player or other audio visual (AV)
devices with a composite video cable (yellow/white/red)
To connect an AV device with a composite video cable (not provided):
1. Use the audio and video cables to connect the composite video/audio ports of the external AV device to the
AV IN
ports of the TV. (Video = yellow, Audio Left = white, and Audio Right = red)
2. Plug the connected devices into the AV connectors on the TV before switching it on.
3. Using your remote, select the
Inputs
icon in Home screen and select
Composite
as the input source.
or
ANT OUT
Cable Set top box
RF Out
EXTERNAL DEVICE
TV PORT
ANT/CABLE
EXTERNAL DEVICES
DVD Player/Recorder
Video
Camera
Set-top box
Satellite Receiver
Satellite
antenna
cable
VCR
AV OUT
Video
L
R
White (L)
White (L)
Yellow (Video)Yellow or Green (Video)
Video Cable
Red (R)Red (R)
Audio Cable
TV PORTS
VIDEOL
R
AV IN
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Connecting an AV device with an HDMI cable
This type of connection supports digital connections between HDMI-enabled AV devices such as a Personal Video
Recorder(PVR), DVD, AV receiver and digital devices. The HDMI version 1.4 inputs are great for any of your external
devices that support a standard full high-definition resolution of 1080p.
Please refer to the User Manual that came with your device for step-by-step instructions.
To connect an AV device with an HDMI cable (not provided):
1. Use an HDMI cable to connect the HDMI output port of the AV device to the
HDMI
port of the TV.
2. Plug the connected devices into the
HDMI
port on the TV before switching it on.
3. Using your remote, select the
Inputs
icon in Home screen and select the corresponding
HDMI
input.
NOTES
• Because the HDMI connector provides video and audio signals, it is not necessary to connect an audio cable.
• We strongly recommend to use HDMI Cable with 2 cores as shown in the figure.
Connecting a headphone
You can connect headphone (not provided) to the
HEADPHONE
port on your TV. While the headphone
is connected, the sound from the built-in speakers
will be disabled.
NOTES
• Headphones with microphones are not supported.
Connecting a USB device
You can connect the USB devices such as hard
drives, USB sticks and digital cameras for browsing
photos, listening to music and watching recorded
videos.
1. Connect a USB device into the
USB
port.
2. Select the content you want to play or view. For
more information, see MultiMediaPlayer on page 28.
NOTES
• When connecting a hard disk or a USB hub, always connect the mains adapter of the connected device to the
power supply. Exceeding a total current consumption may result in damage. The USB1.1 and USB2.0 devices
maximum current consumption are 500mA.
• For individual non-standard high-capacity mobile hard disk, if its impulse current is greater than 500mA, it may
cause TV-rebooting or self-locking. So the TV does not support it.
• The USB port supports a voltage of 5V.
HDMI
HDMI
EXTERNAL DEVICES
DVD
Set-top Box
TV PORT
HDMI Cable
TV PORT
EXTERNAL DEVICE
Headphone
HEADPHONE
TV PORTS
EXTERNAL DEVICE
USB X 2
DC 5V 0.5A(MAX) X 2
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Connecting speakers or other audio receivers
To connect speakers or other audio receivers with an audio cable (not provided):
1. Use an audio cable to connect the digital audio in port of the audio receiver device to the
DIGITAL AUDIO OUT
port
of the TV.
2. Plug the connected devices into the main power socket before switching on the TV.
TIP:
If you prefer to use Audio Return Channel, then see Connecting a digital sound bar to use Audio Return Channel
(ARC) on page 8.
NOTES
• When a digital audio system is connected to the
DIGITAL AUDIO OUT
port, decrease the TV and system volume.
• You can connect the
DIGITAL AUDIO OUT
port on the back of the TV to the Optical port on the Amplifier.
EXTERNAL DEVICES
Powerless
Bass Speaker
Speaker
Digital Sound Bar
Audio Amplifier
DIGITAL
AUDIO OUT
TV PORT
Audio Cable
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Connecting a digital sound bar to use Audio Return Channel (ARC)
If you’d like to use the Audio Return Channel (ARC) feature to have sound sent from the TV back down an HDMI cable
to a digital sound bar, then you will need to connect the cable to the
HDMI / ARC
port. By using this feature, you will
also be able to control the sound bar with your TV remote instead of using multiple remotes for each device.
To connect a digital sound bar with an HDMI cable (not provided):
1. Connect the cable that’s attached to the sound bar to the
HDMI / ARC
port on the TV.
2. Turn on the sound bar by pressing the Power button.
NOTES
• Only digital sound bars that require a wired connection are compatible with the TV.
• If the device has an Input Selector feature then make sure to change it to TV.
HDMI
ARC
HDMI
EXTERNAL DEVICE
TV PORT
HDMI Cable
Digital Sound Bar
Audio Amplifier
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Connecting Your TV to a Wireless or Wired Network
You have the option to connect your TV to a wireless or wired network to access the Internet. For more information about
the network settings on TV, see Network & Internet on page 19.
Connecting to a wireless network
Our built-in wireless LAN adapter supports the IEEE 802.11 b/g/n communication protocols and we recommend that
you use an IEEE 802.11n router. When you play a video over an IEEE 802.11 b/g connection, the video may not play
smoothly.
NOTES
• You must use the built-in Wireless LAN Adapter to use a wireless network because the set does not support an
external USB network adapter.
• To use a wireless network, your TV must be connected to a wireless IP sharer. If the wireless IP sharer supports
Dynamic Host Configuration Protocol (DHCP), your TV can use a DHCP or static IP address to connect to the
wireless network.
• Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the wireless IP
sharer is currently being used by another device nearby, this will result in interference and communication failure.
• If you apply a security system other than the systems listed below, it will not work with the TV.
• If Pure High-throughput (Greenfield) 802.11N mode is selected and the Encryption type is set to WEP, TKIP or
TKIP-AES (WPS2 Mixed) for your Access Point (AP), then the TV will not support a connection in compliance with
these Wi-Fi certification specifications.
• If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network via Push Button
Configuration (PBC) or PIN (Personal Identification Number). WPS will automatically configure the SSID and WPA
key in either mode.
Connecting to a wired (Ethernet) network
You can attach your TV to your LAN in one of the three following ways:
Option 1
You can attach your TV to your LAN by connecting the
LAN
port on the back of your TV to an external modem using a
Cat 5 LAN cable. See the illustration below.
Wireless Adapter
built-in the TV set
LAN Cable
Wireless Router
The LAN Port on the Wall
External Modem
(ADSL / VDSL / Cable TV)
The Modem Port on the Wall
Ethernet Cable Modem Cable
LAN
TV PORT
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Option 2
You can attach your TV to your LAN by connecting the
LAN
port on the back of your TV to an IP Sharer which is
connected to an external modem. Use an Ethernet cable for the connection. See the illustration below.
Option 3
Depending on how your network is configured, you may be able to attach your TV to your LAN by connecting the
LAN
port on the back of your TV directly to a network wall outlet with an Ethernet cable. See the diagram below.
If you have a Dynamic Network, you should use an ADSL modem or router that supports Dynamic Host Configuration
Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway,
and DNS, so you don’t have to enter them manually. Most home networks are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you must enter the IP address,
subnet mask, gateway, and DNS values manually on your TV’s Cable Setup Screen when you set up the network
connection. To get the IP address, subnet mask, gateway and DNS values, contact your Internet Service Provider (ISP).
NOTE
• You can use ADSL modems that support DHCP if your network requires a static IP address. ADSL modems that
support DHCP also let you use static IP addresses.
External Modem
(ADSL / VDSL / Cable TV)
The Modem Port on the Wall
Modem Cable
IP Sharer (Router)
(with DHCP server)
Ethernet Cable
Ethernet Cable
LAN
TV PORT
The LAN Port on the Wall
Ethernet Cable
LAN
TV PORT
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Using Your TV Remote Control
Buttons on your TV remote
NOTE
• The buttons are only for reference, actual remote may vary in appearance.
• The remote supports both infrared and Bluetooth connection mode.
APP
APPAPP
APP
APPS
TV
Dash button
Select a digital sub-channel
Media content control function buttons
Power on / off
Enter Channels / input numbers
D-pad (up/down/left/right
navigation buttons)
Volume (up/down)
Mute and restore sound
The button for the Menu
Return to the previous place in
the menu or app
Quick access to Accessibility menu
Google Assistant of TV
Infrared transmitter
Change TV input source
Channel (up/down)
Quick access to all applications
Special function buttons
Display the Home screen
Confirm button
Quick access buttons to apps
Return to the previous source
Change CC source
Choose the audio language in DTV mode
and set MTS for Mono, Stereo or SAP in
ATV mode
Power Indicator and Microphone
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NOTE
• The buttons are only for reference, actual remote may vary in appearance.
• The remote supports infrared connection mode.
APP
APPAPP
APP
TV
APPS
SLEEP
CC
Return to the previous source
Media content control function buttons
Power on / off
Enter Channels / input numbers
D-pad (up/down/left/right
navigation buttons)
Volume (up/down)
Adjust sleep timer setting
Quick access to all applications
Return to the previous place in
the menu or app
Change CC source
Mute and restore sound
Infrared transmitter
Change TV input source
Channel (up/down)
The button for the Menu
Special function buttons
Display the Home screen
Confirm button
Quick access buttons to apps
Quick access to text search
Dash button
Select a digital sub-channel
Choose the audio language in DTV mode
and set MTS for Mono, Stereo or SAP in
ATV mode
Quick access to Accessibility menu
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Remote control range information
The remote control can work at a distance of up to 26 feet in front of the TV set.
It can work at a 30 degree horizontal or vertical angle.
Begin using your remote
1. Slide the back cover to open the battery compartment of the remote control.
2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends
indicated in the battery compartment.
3. Replace the battery compartment cover.
NOTES
• Discard batteries in a designated disposal area. Do not throw them into a fire.
• Remove old batteries immediately to prevent them from leaking into the battery compartment.
• If you do not intend to use the remote control for a long time, remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals
touch your skin then wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries.
• Do not continue using the remote if it gets warm or hot.
• Call our Support Center immediately on the support website.
Pairing the Remote Control (only for US 32")
1. Pair the remote to the TV after you power it on.
Keep the remote control within 10 feet from the TV.
2. Press
the
Home
button
on the remote control,
select
icon to
enter the
Settings
menu to select
Remotes &
Accessories
.
3. Press and hold the
[
] button at least 3 seconds, then the remote name will be showed on the menu.
4. Select the remote name, and press the
[
OK
] button to start pairing.
5. If the remote paired successfully then a confirmation message will display on the screen. If it did not pair successfully
then an 'unsuccessful' message will display. Repeat the previous steps.
NOTES
• If an unknown error occurred with the remote then it could have been caused by interference. Try to remove
what's causing the interference and pair it again.
• If an unknown error occurred in the remote control while the battery power is normal, you can take out the batteries
and press any key for 1~2 seconds, then the remote control can work normally.
• The remote cannot be paired to the TV while the TV is in standby mode.
Other
Program your universal cable or satellite remote control to operate your new television (only for
USA)
If you would like to program your other household remote controls to your new television,please refer to the User’s
Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers’ User’s Manuals should include
instructions on how to program their remote to your television.
A list of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with
your Cable or Satellite provider (if applicable).
DIRECTV
0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963,
12002, 12183
Time Warner Cable
386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463
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Comcast
0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002
Cox Communications
0178, 10178, 1326, 1463
Dish Network
505, 627, 538, 720, 659
If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the
instructions to program your remote, call your local Cable or Satellite provider’s customer service center.
If your Cable or Satellite provider does not have a code available, please contact us.
Using your cable set-top box or satellite receiver remote as a ‘universal’ remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘universal’ remote, visit the Support page
to view a list of the codes.
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Completing the Setup Wizard Menu
Plug the power cord into an AC outlet, the TV will turn on for the first time.
After the splash screen that displays the logo appears, begin the Setup Wizard menu.
The guide setting is completed according to the boot navigation prompt. The navigation information is specific to the
actual condition.
The Home screen will be your starting point for navigating the TV.
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Shortcuts Instructions
You can use shortcuts on the remote control for fast operation.
Turning your TV on or off
To turn your TV on:
1. Plug the power cord into an AC outlet.
2. When the TV is powered on, press the
[
]
button on the remote to turn on TV. (Except the first time)
To turn your TV off, press the
[
]
button on the remote.
NOTES
• When your TV is in standby mode, it is still consuming power. To completely disconnect power, please remove the
plug from the AC outlet.
• If your TV does not receive an input signal for several minutes, it automatically goes into standby mode.
Using the Live TV
To view broadcast programs, press the
[
]
button on your remote
,
select the
Inputs
icon in Home screen and
select
Channels
as the input source.
Channel search guide
When you select
Channels
as input, you can search for channels. You can go to
Settings
>
Channel
to change the
channel settings.
Viewing channel information
As you use the
[
CH
/ ]
button on your remote to scroll through channels, an information banner appears on the
top of the screen.
Viewing a channel list
After you have done channel scan (if you’re using an antenna) or receiving your channels through a cable provider, you
can view your list of channels by pressing [OK] on your remote.
You will see the channel list display on the screen.
Creating a Favorite List
To quickly access your most-watched channels, you can create a Favorite List.
The way is to create your Favorite List in Menu:
1. Press the
[
]
button to access the
Menu
in Channels source.
2. Press the
[Up]
button to Channels and press
[OK]
button to add to my favorite.
Viewing your Favorite list
To view channels that you’ve added to your Favorite List simply press
[OK]
on your remote to call out the channel list.
The channel list appears on the screen. You can press the "blue" special button to view your favorite list.
Using shortcuts
Google Assistant
You can press the
[
]
button to turn on your Google Assistant, use your voice to ask it questions, tell it to do things.(only
for US 40")
Closed Captions (CC)
Change CC source.
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Narration (NRT)
Quick access to Accessibility menu
.
Multi-audio (MTS)
You can choose the audio language in DTV mode and you can set MTS for Mono, Stereo or SAP in ATV mode.
Using the Menu Function
You can press the
[
]
button to quickly access menu function in TV mode.
Picture Mode
If you’d like to configure the settings for your picture, then there are seven types of picture modes available:
User
,
Standard
,
Vivid
,
Sport
,
Movie
,
Game
, and
Energy Saving
.
Display Mode
Adjust the Aspect Ratio to stretch or zoom in on your picture. You can choose from the following settings:
Automatic
,
Super zoom
,
4:3
,
Movie expand 14:9
,
Movie expand 16:9
,
Wide screen
,
Full
or
Unscaled
.
Closed Captions
Adjust Closed Caption settings to your preference.
Multi-audio
You can choose the audio language in DTV mode and you can set MTS for Mono, Stereo or SAP in ATV mode.
ARC
You can turn ARC On or Off.
Power
Adjust the timer settings to suit your preference. You can
Sleep Timer
,
Picture off
,
Switch off timer
,
No Signal Auto
Power Off
.
Advanced Options
You can turn Blue Mute On or Off. You can view the version information
Settings
The Settings Menu consists of the following settings: Network & Internet, Channel, Accounts & Sign In, Apps, Device
Preferences, Remotes & Accessories.
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Home
Getting familiar with the Home screen
The simple design of the
Home
screen menu makes it easy to navigate. And you can easily add or delete applications
in the Home interface according to your needs.
To access the Home screen, press the
[
]
button on your remote control and use the D-pad to make your selection.
Indicators and Icons on the top of the Home screen
Google Assistant:
You can search movies, TV, and more by speaking.
Google Search:
You can search movies, TV, and more by typing.
Notifications:
Notifications can come from the system, an external device, an application, the media player etc.
Inputs:
Select the Input source depending on the device you have connected to your TV.
Network & Internet:
You can
set up the Network & Internet.
Settings:
Settings lets you configure the TV, set app options, add accounts, and change other preferences.
Time:
You can always view the current time at the top right corner of the Home screen.
Names of sections that appear on the Home screen
The Home screen displays the following section names:
•
Apps
•
Trending
•
Featured
NOTE
• Names of sections will change according to Google's software.
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Settings
Using the Menu
You can press the
[
]
icon on home screen to access the
Settings Menu
. Also You can press the
[ ]
button to
access the
Menu
to select the settings menu
in TV mode.
The Menu consists of the following settings:
•
Network & Internet
•
Channel
•
Accounts & Sign In
•
Apps
•
Device Preferences
•
Remotes & Accessories
In each menu, you can:
Press the
[Up / Down]
buttons to select an item.
Press the
[OK]
buttons to enter the sub-menu.
Press the
[
]
button to return to the previous menu.
Network & Internet
Wi-Fi:
Turn on the Wi-Fi to access the Internet via a wireless network connection.
Select an available network, press
[OK]
to confirm. A screen will appear prompting you to enter the password if
necessary.
See all / See fewer:
Press
[OK]
to view all available network or fewer.
Add new network:
You can add wireless network.
Scanning always available:
Check to scan for networks even when Wi-Fi is turned off.
Wow:
Wake on wireless network.
Wol:
Wake on LAN.
Connected / Not connected:
Show whether the Ethernet is connected
Proxy settings:
You can set the proxy server.
NOTE
• HTTP proxy is used by the browser but may not used by other apps.
IP settings:
Configure the IP setting for your network connection.
Channel
Channel Sources:
Set up your sources. Get started by setting up the channel sources already installed. Or browse
the online store for more apps that offer live channels.
Customize Channel List:
Choose channels for your program guide.
Channel Installation Mode:
Choose channel installation mode for Antenna or Cable.
Parental Controls:
The Parental Controls setting allows you to block content that is not appropriate for children to
watch. See Parental Controls on page 25.
Multi Audio:
You can choose the audio language in DTV mode.
Open Source Licenses:
Click to read the Licenses details.
Version:
The version of the channel.
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Accounts & Sign In
Make the most of your TV. Choose account type and sign in to get new apps, recommendations movies and more.
Apps
You can view details about an app or other item listed. The information and controls available vary among different
types of apps.
Device Preferences
See other chapters for more information about these settings. For example, for Picture settings, see Picture on page 22.
Remotes & Accessories
To
connect your remote through Bluetooth, before pairing your Bluetooth devices, make sure they're in pairing mode.
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Device Preferences
About
System update:
We will provide software updates to continuously enhance your TV and correct any issues that
may impact your user experience; therefore, we recommend that you keep your TV connected to the Internet to
automatically receive updates when they are available.
Device name:
Change a name for your TV, also you can choose "Don't change", The name will be shown to devices
that are available for sharing data.
Restart:
Restart your TV.
Status:
View system message, including: IP address, MAC address, Bluetooth address, Serial Number, etc.
Legal information:
Click to read the legal information.
Model
/
Version
/
Software version
/
Netflix ESN
/
Android security patch level
/
Kernel version
/
Build:
View
related menu information.
Date & time
Automatic date & time:
Use network-provided time. You can also set the current time manually when
Off
is
selected.
Set date:
Set the date.
Set time:
Set the time.
Set time zone:
Select your time zone.
Use 24-hour format:
Set the time to display in a 12 or 24-hour format.
Timer
Power On Timer Type:
Set the type Off, On, Once.
Power On Timer :
Set the clock for the time you want the TV to turn on automatically.
Power Off Timer Type:
Set the type Off, On, Once.
Power Off Timer :
Set the clock for the time you want the TV to turn off automatically.
Language
Adjust the default Language settings for the TV.
Keyboard
Adjust the default settings for the keyboard.
Inputs
You can see the state of devices that the TV connected: Connected Input, Standby Inputs and Not connected Input
etc.
Consumer Electronic Control (CEC)
HDMI control:
Allow the TV to control HDMI devices.
Device auto power off:
Power off HDMI devices with the TV.
TV auto power on:
Power on the TV with HDMI device.
NOTES
• HDMI cables must be used to connect HDMI CEC-compatible devices to your TV.
• The HDMI CEC feature of the connected device must be turned on.
• If you connect an HDMI device that is not HDMI CEC-compatible, all the HDMI-CEC Control features do not work.
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• Depending on the connected HDMI device, the HDMI-CEC Control feature may not work.
CEC Device List:
You will see the CEC devicel list If the TV access CEC
device.
Power
Sleep Timer:
Set the sleep timer to automatically turn the TV off within a specified time: off, 10 Minutes, 20 Minutes,
30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes.
Picture off:
When you select this option, the screen will not display the picture. You can only listen the audio. Press
any button except the
[
]
button,
Volume [+/-]
buttons and
[ ]
button to restore operation.
Switch off Timer:
Set the timer to automatically turn the TV off within a specified time: off, 30 Minutes, 60 Minutes, 90
Minutes, 120 Minutes, 150 Minutes, 180 Minutes, 210 Minutes and 240 Minutes.
No Signal Auto Power Off:
You can set how long after no signal, the TV will automatically shut down.
Picture
Picture Mode:
If you’d like to configure the settings for your picture, then there are seven types of picture modes
available:
User
,
Standard
,
Vivid
,
Sport
,
Movie
,
Game
, and
Energy Saving
Auto
BackLight:
You can set to Off,
Low, Middle or High.
BackLight:
Adjust Local Dimming, Backlight Level, Automatic Light Sensor and Minimum Backlight to change the
overall brightness of the screen.
Brightness:
Adjust the Brightness level to generate lighter or darker images.
Contrast:
Adjust the Contrast level to increase or decrease how bright images appear.
Saturation:
Adjust the saturation of color settings.
HUE:
Adjust the hue of color settings.
Sharpness:
Adjust how sharp or soft edges of images appear.
Color Temperature:
Select a preset color temperature. Adjust how warm(red) or cool(blue) the white areas of an
image appears.
Advanced Video:
Advanced settings for video.
Color Tuner:
Adjust the color tuner settings.
11 Point White Balance Correction:
Adjust the intensity of red, green and blue lights to view the true colors of all
images in the picture.
Reset to Default:
Reset current picture settings to factory mode.
Sound
System sounds:
Turn on or off the default system sound.
Select formats:
Use the formats that your device reports supporting (recommended).
Sound Style:
Select a preset sound mode to suit the type of content you are listening to:
User
,
Standard
,
Vivid
,
Sports
,
Movie
,
Music
,
News
.
Balance:
Adjust the left and right speaker strength to optimize audio for a specific location.
Equalizer Detail:
Boost the volume at different frequencies.
ARC:
Select the speakers to ARC on or off.
Digital Output:
Select the digital audio output format that best suits the audio device type. Choose
PCM
if you have
an amplifier that does not support Dolby Digital technology.
SPDIF Delay:
Adjust SPDIF Delay.
Auto Volume Control:
Turn on or off the Auto Volume Control.
DTS-StudioSound:
Enable DTS-StudioSound.
Reset to Default:
Reset current audio settings to factory mode.
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Storage
See the information of the Internal shared storage.
Home screen
Customize channels:
Add or delete the app icon from Home screen.
Enable video previews:
Enables or disables the video previews.
Enable audio previews:
Enables or disables the audio previews.
Reorder apps / Reorder games:
Rearrange the Apps screen.
Android TV Home
/
Android TV Core Services:
See the information of open source software licences.
Store Mode
Turn on or off Store Mode.
Google
You can view permissions about accounts and limit the search results.
Chromecast built-in
You can view Open source licenses and Version number.
Screen saver
Enable and set Screen saver when the TV is idle.
Location
Your TV can use different modes to access location information. Each mode uses different sources to estimate the TV’s
location.
Usage & Diagnostics
Help improve Android performance by automatically sending diagnostics information.
Security & restrictions
Enables unknown sources, checking of apps installed for harmful behavior.
Accessibility
Audio Description:
Choose to leave the Audio Description feature On or Off.
Visually Impaired:
You can set Visually Impaired
On or Off. The function can be used to meet the needs of visually
impaired people.
Hearing Impaired:
You can set Hearing Impaired
On or Off. The function can be used to meet the needs of hearing
impaired people.
Captions(Antenna/Cable):
Displays and sets the closed captions.
Captions:
Displays and sets the TV closed captions.
High contrast text:
Improves contrast for visually impaired. The function can be used to meet the needs of visually
impaired people.
Text to speech:
Lets you specify text-to-speech engine details and speech rate.
Accessibility shortcut:
You can set Accessibility shortcut
On or Off.
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TalkBack:
Controls spoken feedback for visually impaired users.
Switch Access:
Collects all of the text you type, except passwords. This includes personal data such as credit card
numbers.
Reset
Reset your TV back to the factory default.
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Parental Controls
The Parental Controls setting allows you to block content that is not appropriate for children to watch.
Turning Parental Controls On
1. The initial password for parental lock is: 1234
2. Using the D-pad on your remote,input the password.
You will see the other Parental Controls settings:
Channels Blocked
,
Program Restrictions
,
Inputs Blocked, Change
PIN
.
Channels Blocked:
Block selected channels.
Program Restrictions:
Block programs by ratings. For more information about Ratings, See the following table.
Inputs Blocked
Block selected inputs.
Change PIN:
Change the PIN that you use to access Parental Controls.
NOTE
• If you forget your password, call the
Consumer Electronics Care Center
.
United States Ratings
Age Defined as
TV-Y
All children
TV-Y7
Directed to older children
TV-G
General audience
TV-PG
Parental Guidance Suggested
TV-14
Parents strongly cautioned
TV-MA
Mature Audiences Only
United States (Film ratings)
Rating Defined as
G
General audience
PG
Parental Guidance suggested
PG-13
Parents strongly cautioned
R
Restricted
NC-17
No one 17 and under permitted
Canada Ratings
Rating Defined as
E
Programs except from classification
C
Children
C8+
Children 8 years and older
G
General programming that is suitable for all audiences
PG
Parental Guidance
14+
Viewers 14 years and older
18+
Adult Programming
Canada (French) Ratings
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Rating Defined as
E
Programs except from classification
G
General (appropriate for all ages and must contain little to no violence or sexual content)
8ans+
General but inadvisable for young children(could contain scenes disturbing to children under eight).
Recommended for viewing with parent.
13ans+
Programming is appropriate for children 13 and older and may contain moderate violence, language
and some sexual situations.
16ans+
Recommended for children 16 and older and may contain strong violence, language and sexual
content.
18ans+
Programming intended for viewers that are 18 and older. Programming may contain extreme violence
and graphic sexual content/pornography.
NOTE
• All ratings that are higher than those you select are also blocked. For example, if you choose to block the PG-13
rating, then the higher ratings (R and NC-17) are automatically blocked too.
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Apps
Numerous factory-installed apps are available for you to choose in personal preference.
Installing an App
To install an app:
1. From the Home screen, click on the
Apps
and select the
Get more apps
.
2. Use the navigation buttons on your remote to select the app that you want to install.
3. Select the
INSTALL
.
Removing an App
You can only delete apps that you’ve installed to the TV. Factory-installed apps can not be deleted.
To delete an app:
1. From the Apps screen, use the navigation buttons on your remote to select the app that you want to remove. Long
press the
[OK]
button on your remote.
2. Click on
Uninstall
.
3. A dialog message displays that asks do you want to uninstall this app. Confirm and the icon is removed from the
Apps screen.
NOTE
• If an app is deleted, the information related to that app is also removed.
Moving App Icons around
To move an app:
1. From the Apps screen, use the navigation buttons on your remote to select the app that you want to move. Long
press the
[OK]
button on your remote.
2. Click
Move
.
3. Use the navigation buttons on your remote to move the location of app. Press the
[OK]
button to confirm.
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MultiMediaPlayer
MultiMediaPlayer is a central location for you to view or listen to different types of content (for example, your photos,
music and movies) through the following methods:
• A USB thumb drive or hard drive
• Compatible mobile phone, tablet or other personal devices: You can stream movies, music and photos that are
stored on Compatible personal device and play or view the content on your TV.
File formats that may be supported
NOTE
• Due to differences in programming tools and other factors, some of the file formats that are listed may or may not
be supported.
Medium File Format
Video
.avi (Mpeg2, H.264), .mkv (H.264, H.265), .mpg (Mpeg2), .ts (H.264, H.265)
Picture
.jpg
Music
.mp3
Browsing Content
You have two ways to enter
MultiMediaPlayer
:
Insert
a USB device, press the
[ APPS ]
button on your remote, and browse down to click
MultiMediaPlayer
.
When your USB device is connected to the TV, select
Apps
on home screen to add
MultiMediaPlayer
to favorites,
then you can select
MultiMediaPlayer
to enter.
To browse content based on the type that you wish to access:
1. Navigate to the appropriate menu tab on the screen and select
Video
,
Photo
,
Music
or
Text
.
2. Click on the name of the folder that contains your content.
3. Make your selection to play or view the content.
If you want to close out of the
MultiMediaPlayer
center, press the
[
]
button on your remote.
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Quick Problem-Solving Tips
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to
the tips below. If the problem is still not resolved, then contact us.
ISSUES POSSIBLE SOLUTIONS
No sound or picture
• Check if the power cord is plugged into a powered AC outlet.
• Press the
[
]
button on the remote control to activate the unit from ‘Standby’
mode.
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external
source to my TV and I get no
picture and/or sound
• Check for the correct output connection on the external source and for the
correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the
incoming signal.
When I turn on my TV, there is a
delay for a few seconds before
the picture appears. Is this
normal?
• Yes, this is normal. The TV is initializing and searching for previous setting
information.
The picture is normal but there is
no sound
• Check the volume settings.
• Check if ‘Mute’ mode is set to On.
Sound but no picture or black
and white picture
• If the picture is black and white, unplug the TV from the AC outlet and replug it
after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy
• An electric appliance may be affecting the TV. Turn off any appliances that are
nearby and move it farther away from the TV.
• Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry
or cuts out
• If using an external antenna, check the direction, position and connection of the
antenna.
• Adjust the direction of your antenna or reset or fine tune the channel.
A horizontal or vertical stripe
appears on the picture and/or
the picture is shaking
• Check if there is an appliance or electric tool nearby that is causing
interference.
The plastic cabinet makes a
“clicking” type of sound
• The ‘click’ sound can occur when the temperature of the television changes.
This change causes the television cabinet to expand or contract, which makes
the sound. This is normal and the TV is OK.
The remote control does not
work
• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
NOTE
• For usage in Mexico , operation of this equipment is subject to the following two conditions : 1 ) it is possible that
this device doesn’t cause any detrimental interference and 2 ) this device must take any kind of interference,
including that which may cause its malfunctioning.
