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English
46
Troubleshooting (continued)
Problem Solution
No sound during DivX
®
movies playback.
An DivX
®
movies does not
repeat.
Certain DivX
®
les does not
play or are skipped.
No audio output from HDMI
connection.
No video output from HDMI
connection.
– The audio codec may not be supported by this unit.
– Check that le size of the movie does not exceed the
le size of the disc during downloading.
– Check that the DivX movie downloaded is a complete
le.
– Make sure the le name extension is correct. You can
check this using a computer with CD-ROM.
– This unit is designed to play DVD, VCD, SVCD, CD
audio, MP3, WMA and DivX
®
discs only. Other digital
audio formats such as liquid audio, RM (RealMedia),
WAV or non-audio les like ‘.doc’, ‘.txt’, ‘.pdf’ are not
supported.
– Try to play the problem DivX
®
les on a computer.
If they do not work, the source le appears to be
corrupted.
– Try to download the le again from a different source.
If you have created the le yourself, save it with the
correct settings.
– You will not hear any sound from the HDMI output if
the source device is only DVI/HDCP (High-bandwidth
Digital Content Protection)-compatible.
– It is not possible to output or copy-controlled DVD-
Audio sources from the HDMI connection.
– Make sure that the audio output setting is not turned
off. See ‘Setup Menu Options - { Audio Setup Page -
HDMI Audio }’ for details.
– HDMI connection can only be made to HDMI-
equipped devices with HDCP (High Bandwidth Digital
Content Protection). If you wish to connect to a DVI
connector (equipped with HDCP), you need a
separate adaptor (DVI to HDMI).
– Make sure the resolution of this unit matches the
device you have connected using the HDMI. See
‘Setup Menu Options - { Video Setup Page - HDMI
Setup }’ for details.
– During resolution selection for DVI TV, a distorted or
black screen may appear, see HDMI Setup.
dvp3980_75_eng4_final809.indd 46dvp3980_75_eng4_final809.indd 46 2008-02-27 10:39:51 AM2008-02-27 10:39:51 AM
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