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Troubleshooting
88
16
Preventive maintenance is recommended. Once this message appears, it is recommended to take your machine to an
authorized Brother dealer or nearest Brother authorized service center for a
regular maintenance check. Although this message will disappear and the
machine will continue to function once you press , the message will
display several more times until the appropriate maintenance is performed.
17
Raise the buttonhole lever. This message is displayed when the buttonhole lever is down, a stitch other
than a buttonhole is selected, and the “Start/Stop” button, etc. is pressed.
18
The bobbin thread is almost empty. This message is displayed when the bobbin thread is running out. Although a
few stitches can be sewn when the “Start/Stop” button is pressed, replace
with a wound bobbin immediately.
When embroidering, press (Thread cutter button) to cut the threads, raise
the presser foot, remove the embroidery frame, and then replace the bobbin
with one wound with plenty of embroidery bobbin thread.
19
The bobbin winder safety device has activated. Is
the thread tangled?
This message is displayed when the bobbin is being wound, and the motor
locks because the thread is tangled, etc.
20
The carriage of the embroidery unit will
move. Keep your hands etc. away from the
carriage.
This message appears before embroidery unit moves.
21
The safety device has been activated. Is the
thread tangled? Is the needle bent?
This message is displayed when the motor locks due to tangled thread or for
other reasons related to thread delivery.
22
The "Start/Stop" button does not operate with the
foot controller attached. Remove the foot controller.
This message is displayed when the “Start/Stop” button is pressed to sew
Utility stitches or Decorative stitches while the foot controller is connected.
23
This pattern cannot be used. This message appears when you try to retrieve a pattern that cannot be used
with this machine.
24 This USB media cannot be used. This message is displayed when you try to use incompatible media.
25
USB media is not loaded. Load USB media. This message is displayed when you try to recall or save a pattern while no
USB flash drive is loaded.
26
When the speed controller is set to control the
zigzag stitch width, the "Start/Stop" button does
not operate.
This message is displayed when the speed control lever is set to control the
zigzag stitch width, and the “Start/Stop” button is pressed. Set [Width
Control] to [OFF] in the settings screen (page 12), or use the foot controller to
operate the machine.
27
F**
If error message [F**] appears in the LCD while the machine is being used,
the machine may be malfunctioning. Contact your authorized Brother dealer
or the nearest Brother authorized service center.
Error messages Cause/solution
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