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6
WARRANTY
TRUSTECH warrants this product against defects in materials and/or workmanship under normal use for a
period of ONE (1) YEAR from the date of purchase by the original purchaser (
“
Warranty Period
”
). If a
defect arises and a valid claim is received within the Warranty Period, at its option, TRUSTECH will either 1)
repair the defect at no charge, using new or refurbished replacement parts, or 2) replace the product with a
new product that is at least functionally equivalent to the original product, or provide a store credit in the
amount of the purchase price of the original product. A replacement product or part, including a user-
installable part installed in accordance with instructions provided by TRUSTECH, assumes the remaining
warranty of the original product. When a product or part is exchanged, any replacement item becomes your
property and the replaced item becomes TRUSTECH
’
s property. When a store credit is given, the original
product must be returned to TRUSTECH and becomes TRUSTECH’ s property. To obtain warranty service, e-
mail TRUSTECH Limited Warranty Service at Support@trustechproducts.com. Please be prepared to describe
the product that needs service and the nature of the problem.
This warranty does not apply to:
a.
damage caused by failure to follow instructions relating to product
’
use or the installation of
components;
b. damage caused by accident, abuse, misuse, fire, floods, earthquake or other external causes;
c.
damage caused by service performed by anyone who is not a representative of TRUSTECH;
d. accessories used in conjunction with a covered product
e. a product or part that has been modified to alter functionality or capability;
f. items intended to be periodically replaced by the purchaser during the normal life of the product
including, without limitation, batteries or light bulbs;
g.
any product sold
“
as is
”
including, without limitation, floor demonstration models and refurbished
items; or
h.
a product that is used commercially or for a commercial purpose.
CONTACT US
Thank you for choosing TRUSTECH product.
For any customer product questions or honor your warranty, please write to
Support@trustechproducts.com. Our usual response time is within 12 hours!