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Software Help and Support
When you have questions about your computer and the preinstalled software, check with these software publishers to
access troubleshooting support from the publisher's Web site, by e-mail, or by telephone.
Your computer may not be supplied with all of the software discussed in this section, depending on the system
configuration you purchased. To view the specific preinstalled software preinstalled on your computer, see the online
specifications sheet.
Adobe
®
Acrobat
®
Reader
®
, Photoshop
®
Elements, Premiere
®
LE (On selected models)
(Adobe Systems Inc.)
Web site http://www.adobe.com
phone 206-675-6126 (fee-based support)
Adobe
®
Photoshop
®
Elements (Trial Version)
(Adobe Systems Inc.)
Web site http://www.adobe.com
America Online
®
(America Online, Inc.)
Web site http://www.aol.com
phone 800-827-6364
hours 7 days a week, 24 hours a day
EarthLink
SM
Total Access
®
(EarthLink, Inc.)
Web site http://help.earthlink.net/techsupport
phone 800-395-8410
hours 7 days a week, 24 hours a day
Microsoft
®
Windows
®
XP, Internet Explorer, Outlook
®
Express,
Office XP (On selected models)
(Microsoft Corp.)
Web site http://www.sony.com/pcsupport
PC-Cillin
®
2000
(Trend Micro, Inc.)
Web site http://www.antivirus.com/pc-cillin/support
phone 510-859-0308; 900-820-8324
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