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13
Sparq H2 User Guide
Maintenance & Troubleshooting
• If the water boils, turn thermostat control dial slightly counterclockwise until the
gurgling and/or "sputtering" stops. This should take place within 20 seconds. Turn
control dial an additional 3mm counterclockwise at the tip of the dial. Wait 15 minutes
and check the temperature of the water.
• Check for blown fuse or circuit breaker is tripped (also see IMPORTANT NOTE explaining
the self re‑setting thermal fuse in step 12 of installation, pg. 10).
NOTE: The thermostat activates the heater aer water temperature in the tank drops
approximately 8°C from the maximum setting. The dispenser does not produce a
continuous ow of hot water.
2. Hot water drips or sputters from faucet:
• Turn thermostat control dial counterclockwise.
• Check that the hose connecting the faucet to the dispenser tank is not clogged, twisted
or kinked.
• Check for proper installation of tubing from faucet to dispenser tank and faucet to
water line. If cross‑connected, valve may be damaged.
3. Water does not ow right away or at all:
• Due to high temperature and for safety reasons, the tank is not under pressure causing
a slight delay in water ow.
• Make sure all valves on water supply are open.
• Check hose from faucet for twisting or tight bending.
4. Water boils or vapour appears:
• Lower temperature setting by turning thermostat control dial counterclockwise.
Note: If lowering the thermostat setting does not stop the boiling, unplug the
power supply cord and contact customer service.
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