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Troubleshooting en
29
Fault Cause troubleshooting
The base of the refrigerator
compartment is wet.
The condensation channel
or drainage hole are
blocked.
Clean the condensation channel
and the drainage hole. →Page26
Information on display panel
Fault Cause troubleshooting
Message showing "D" or "E"
appears in the display.
The electronics have detec-
ted a fault.
Call the after-sales service.
→"Customer Service", Page31
The temperature display
(freezer compartment)
flashes.
The temperature in the
freezer compartment was
too warm.
1. Press .
a The temperature display (freezer
compartment) briefly indicates the
warmest temperature reached in
the freezer compartment. The tem-
perature display (freezer compart-
ment) then indicates the set tem-
perature again.
2. Press .
a The temperature display (freezer
compartment) no longer flashes.
The temperature display
(freezer compartment)
flashes, a warning signal
sounds and lights up.
Different causes are pos-
sible.
Press .
a The alarm is switched off.
The appliance door is open.
Close the appliance door.
The ventilation openings are
covered up.
Remove any obstructions from in
front of the ventilation openings.
Larger quantities of fresh
food have been put in.
Do not exceed the max. freezing ca-
pacity.
→"Freezing capacity", Page22
Temperature problem
Fault Cause troubleshooting
The temperature differs
greatly from the setting.
Different causes are pos-
sible.
1. Switch off the appliance.
→Page18
2. Switch the appliance back on after
fiveminutes. →Page18
If the temperature is too
warm, check the temperature
again after a couple of hours.
If the temperature is too cold,
check the temperature again
on the following day.
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