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en-US
23
Frequently asked questions
Problem Possible cause and solution
The vacuum cleaner
turns off automatically.
The overheat protection has been activated, e.g., due
to overheating or a blockage.
Models with a rotary selector dial: The vacuum in-op-
eration indicator lights up red.
Models with + / - buttons: The overheat indicator
lights up red.
Switch the Powerbrush and vacuum cleaner off.
Unplug the power cord from the electrical outlet.
Check the vacuum cleaner for any blockages and
check all the filters.
After removing the blockage, wait about 20 - 30 min-
utes before using the vacuum cleaner to allow it to
cool down.
The Powerbrush
switches off automati-
cally. The Powerbrush
indicator lights up red.
The red light indicates a roller blockage, e.g., as a re-
sult of a large item being vacuumed up.
Switch the Powerbrush and vacuum cleaner off.
Unplug the power cord from the electrical outlet.
Remove the blockage.
The vacuum cleaner can then be used again.
The Powerbrush
switches off automati-
cally. The Powerbrush
indicator stays yellow.
The overheat protection has been activated, e.g., due
to overheating or a blockage.
Switch the Powerbrush and vacuum cleaner off.
Unplug the power cord from the electrical outlet.
Check the vacuum cleaner for any blockages and
check all the filters.
The Powerbrush needs to cool down. To speed up
this process:
Plug the vacuum cleaner in again and turn it on.
Vacuum for approx. 10 minutes without switching
the Powerbrush on.
This allows the Powerbrush to cool down so that it
can then be used again.
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