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6.1 Faults Description
Faults
Likely Cause
What to do
EXVAC680S can
not be charged
.
EXVAC680S is stuck
during work.
EXVAC680S goes
back to recharge
without finishing the
cleaning work.
EXVAC680S does
not work as
scheduled
Remote control
malfunctions (Range
is 5 m)
EXVAC680S works
with irregularities
map.
The electrodes between the main body and
the charging base are not contacted properly.
Make sure that the electrodes contacted well.
Check the adapter, always keep the
charging base in power.
EXVAC680S will try to get itself out .Please
start EXVAC680S in a new location if it failed.
The charging base didn’t plug with the
power.
EXVAC680S may be stuck by wires/cables
on the ground,hanging curtains or obstacles
around the carpets.
EXVAC680S’ battery is lower.
EXVAC680 works at different floors with
various speeds
The robot is not switched on.
EXVAC680S is stuck or twined by obstacles.
The remote control is short of power.
EXVAC680S is short of power.
The infrared ray is blocked.
The wheels and the floors may slip due to
climbing small steps, thresholds and doors.
Interference emitted by other devices.
EXVAC680S Work on a waxed, polished floor
or smooth floortile.
The cables, wires, slippers on the ground
affect the working of EXVAC680S.
Wipe the infrared emitter on the remote
control or the infrared receiver on the robot
with clean cotton cloth.
Avoid using the remote control near other
infrared devices.
It is recommended to close the door in the area
and clean the area separately. The robot has the
function of self-identification single room. It will
return to the starting poin after cleaning.
It is recommended to do the cleaning work after
the floor has dried.
Please remove the unnecessary objects on the
floor before cleaning.
Check the battery power and charge it.
Change new battries for the remote control
The power level of EXVAC680S is too low to
work
Check the battery power and charge it.
Ensure the side brushes,side wheels,main
brushes and dust box work well. Restart the
EXVAC680S in a new location.
Switch on the robot.
Reboot EXVAC680S, and start the working
again.
Check the battery power and charge it.
Common Faults
35
Note: If the above methods can not solve the problem,please reboot the robot.
If the problem can not be solved by reboot, please contact [email protected].
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