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Philips 236G3DHSB/00 3d Lcd Monitor, Led Backlight

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User Manual

This is the main product document for model 236G3DHSB/00.

The file format is pdf, 43 pages, you can download this manual here .

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www.philips.com/welcome
236G3DH
EN Usermanual 1
Customercareandwarranty 31
Troubleshooting&FAQs 36
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Table of Contents
1. Important ...............................................1
1.1 Safetyprecautionsandmaintenance.1
1.2 NotationalDescriptions............................2
1.3 Disposalofproductandpacking
material...............................................................3
1.4 Importantsafetyinformationbefore
viewing3D........................................................4
2. Setting up the monitor .......................5
2.1 Installation.........................................................5
2.2 Operatingthemonitor..............................7
2.3 RemoveBaseStandandBase............10
3. Image Optimization ...........................11
3.1 SmartImage...................................................11
3.2 SmartContrast.............................................12
3.3 PhilipsSmartControlPremium..........12
4. View 3D by using TriDef 3D
software ...............................................20
4.1 PCSystemrequirements......................20
4.2 TriDef3DsoftwareInstallation
Guide...............................................................20
5. Technical Specifications .....................22
5.1 Resolution&PresetModes.................24
6. Power Management ...........................25
7. Regulatory Information .....................26
8. Customer care and warranty ..........31
8.1 Philips’FlatPanelMonitorsPixel
DefectPolicy.................................................31
8.2 CustomerCare&Warranty...............33
9. Troubleshooting & FAQs ..................36
9.1 Troubleshooting..........................................36
9.2 SmartControlPremiumFAQs...........37
9.3 GeneralFAQs..............................................38
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1
1. Important
1. Important
Thiselectronicuser’sguideisintendedfor
anyonewhousesthePhilipsmonitor.Taketime
toreadthisusermanualbeforeyouuseyour
monitor.Itcontainsimportantinformationand
notesregardingoperatingyourmonitor.
ThePhilipsguaranteeappliesprovidedthe
productishandledproperlyforitsintendeduse,
inaccordancewithitsoperatinginstructionsand
uponpresentationoftheoriginalinvoiceorcash
receipt,indicatingthedateofpurchase,dealer’s
nameandmodelandproductionnumberofthe
product.
1.1 Safety precautions and mainte-
nance
Warnings
Useofcontrols,adjustmentsorprocedures
otherthanthosespecifiedinthisdocumentation
mayresultinexposuretoshock,electrical
hazardsand/ormechanicalhazards.
Readandfollowtheseinstructionswhen
connectingandusingyourcomputermonitor.
Operation
• PleaseKeepthemonitoroutofdirect
sunlight,verystrongbrightlightsand
awayfromanyotherheatsource.Lengthy
exposuretothistypeofenvironmentmay
resultindiscolorationanddamagetothe
monitor.
• Removeanyobjectthatcouldfallinto
ventilationholesorpreventpropercooling
ofthemonitor’selectronics.
• Donotblocktheventilationholesonthe
cabinet.
• Whenpositioningthemonitor,makesure
thepowerplugandoutletareeasilyac-
cessible.
• Ifturningoffthemonitorbydetachingthe
powercableorDCpowercord,waitfor6
secondsbeforeattachingthepowercable
orDCpowercordfornormaloperation.
• Pleaseuseapprovedpowercordprovided
byPhilipsallthetime.Ifyourpowercord
ismissing,pleasecontactwithyourlocal
servicecenter.(PleaserefertoCustomer
CareConsumerInformationCenter)
• Donotsubjectthemonitortosevere
vibrationorhighimpactconditionsduring
operation.
• Donotknockordropthemonitorduring
operationortransportation.
Maintenance
• Toprotectyourmonitorfrompossible
damage,donotputexcessivepressureon
theLCDpanel.Whenmovingyourmoni-
tor,grasptheframetolift;donotliftthe
monitorbyplacingyourhandorfingerson
theLCDpanel.
• Unplugthemonitorifyouarenotgoingto
useitforanextensiveperiodoftime.
• Unplugthemonitorifyouneedtocleanit
withaslightlydampcloth.Thescreenmay
bewipedwithadryclothwhenthepower
isoff.However,neveruseorganicsolvent,
suchas,alcohol,orammonia-basedliquids
tocleanyourmonitor.
• Toavoidtheriskofshockorpermanent
damagetotheset,donotexposethe
monitortodust,rain,water,orexcessive
moistureenvironment.
• Ifyourmonitorgetswet,wipeitwithdry
clothassoonaspossible.
• Ifforeignsubstanceorwatergetsinyour
monitor,pleaseturnthepoweroffimmedi-
atelyanddisconnectthepowercord.Then,
removetheforeignsubstanceorwater,and
sendittothemaintenancecenter.
• Donotstoreorusethemonitorinloca-
tionsexposedtoheat,directsunlightor
extremecold.
• Inordertomaintainthebestperformance
ofyourmonitoranduseitforalongerlife-
time,pleaseusethemonitorinalocation
thatfallswithinthefollowingtemperature
andhumidityranges.
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1. Important
• Temperature:0-40°C32-95°F
• Humidity:20-80%RH
• IMPORTANT:Alwaysactivateamoving
screensaverprogramwhenyouleave
yourmonitorunattended.Alwaysactivate
aperiodicscreenrefreshapplication
ifyourmonitorwilldisplayunchanging
staticcontent.Uninterrupteddisplayof
stillorstaticimagesoveranextended
periodmaycause“burnin”,alsoknownas
“after-imaging”or“ghostimaging”,onyour
screen.
"Burn-in","after-imaging",or"ghostimag-
ing"isawell-knownphenomenoninLCD
paneltechnology.Inmostcases,the
“burnedin”or“after-imaging”or“ghost
imaging”willdisappeargraduallyovera
periodoftimeafterthepowerhasbeen
switchedoff.
Warning
Failuretoactivateascreensaver,oraperiodic
screenrefreshapplicationmayresultinsevere
“burn-in”or“after-image”or“ghostimage”
symptomsthatwillnotdisappearandcannotbe
repaired.Thedamagementionedaboveisnot
coveredunderyourwarranty.
Service
• Thecasingcovershouldbeopenedonly
byqualifiedservicepersonnel.
• Ifthereisanyneedforanydocumentfor
repairorintegration,pleasecontactwith
yourlocalservicecenter.(pleasereferto
thechapterof"ConsumerInformation
Center")
• Fortransportationinformation,please
referto"TechnicalSpecifications".
• Donotleaveyourmonitorinacar/trunk
underdirectsunlight.
Note
Consultaservicetechnicianifthemonitor
doesnotoperatenormally,oryouarenotsure
whatproceduretotakewhentheoperating
instructionsgiveninthismanualhavebeen
followed.
1.2 Notational Descriptions
Thefollowingsubsectionsdescribenotational
conventionsusedinthisdocument.
Notes, Cautions and Warnings
Throughoutthisguide,blocksoftextmaybe
accompaniedbyaniconandprintedinboldor
italictype.Theseblockscontainnotes,cautions
orwarnings.Theyareusedasfollows:
Note
Thisiconindicatesimportantinformationand
tipsthathelpyoumakebetteruseofyour
computersystem.
Caution
Thisiconindicatesinformationthattellsyou
howtoavoideitherpotentialdamageto
hardwareorlossofdata.
Warning
Thisiconindicatesthepotentialforbodilyharm
andtellsyouhowtoavoidtheproblem.
Somewarningsmayappearinalternateformats
andmaynotbeaccompaniedbyanicon.Insuch
cases,thespecificpresentationofthewarningis
mandatedbytherelevantregulatoryauthority.
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3
1. Important
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment-
WEEE
Thismarkingontheproductoronits
packagingillustratesthat,underEuropean
Directive2002/96/ECgoverningusedelectrical
andelectronicappliances,thisproductmay
notbedisposedofwithnormalhousehold
waste.Youareresponsiblefordisposalof
thisequipmentthroughadesignatedwaste
electricalandelectronicequipmentcollection.
Todeterminethelocationsfordroppingoff
suchwasteelectricalandelectronic,contact
yourlocalgovernmentoffice,thewastedisposal
organizationthatservesyourhouseholdorthe
storeatwhichyoupurchasedtheproduct.
Yournewmonitorcontainsmaterialsthatcan
berecycledandreused.Specializedcompanies
canrecycleyourproducttoincreasethe
amountofreusablematerialsandtominimize
theamounttobedisposedof.
Allredundantpackingmaterialhasbeen
omitted.Wehavedoneourutmosttomakethe
packagingeasilyseparableintomonomaterials.
Pleasefindoutaboutthelocalregulationson
howtodisposeofyouroldmonitorandpacking
fromyoursalesrepresentative.
Recycling Information for Customers
Yourdisplayismanufacturedwithhighquality
materialsandcomponentswhichcanbe
recycledandreused.
Tolearnmoreaboutourrecyclingprogram
pleasevisitwww.philips.com/about/sustainability/
recycling.
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4
1. Important
1.4 Important safety information
before viewing 3D
Optimal 3D viewing
Foranoptimal3Dviewingexperience,we
recommendthatyou:
• Sitatadistancethatisatleast55cm.
• Watchthemonitorawayfromdirect
sunlightasitmayinterferewiththe3D
experience.
3D health warning
• Ifyouoryourfamilyhasahistoryof
epilepsyorphotosensitiveseizures,consult
amedicalprofessionalbeforeexposing
yourselftoflashinglightsources,rapid
imagesequencesor3Dviewing.
• Toavoiddiscomfortsuchasdizziness,
headacheordisorientation,werecommend
notwatching3Dforextendedperiods
oftime.Ifyouexperienceanydiscomfort,
stopwatching3Danddonotimmediately
engageinanypotentiallyhazardousactivity
(forexampledrivingacar)untilyour
symptomshavedisappeared.Ifsymptoms
persist,donotresumewatching3D
withoutconsultingamedicalprofessional
first.
• Parentsshouldmonitortheirchildren
during3Dviewingandensuretheydonot
experienceanydiscomfortasmentioned
above.Watching3Disnotrecommended
forchildrenundersixyearsofageastheir
visualsystemisnotfullydevelopedyet.
• Donotuserthe3Dglassesforany
purposeotherthanwatching3Dimages.
Care for the glasses
• Donotexposethe3Dglassestodirect
sunlight,heat,fireorwater.Thismayresult
inaproductmalfunctionorfire.
• Donotdrop,bendorapplyforcetothe
lensesofthe3Dglasses.
• Useacleansoftcloth(microfiberor
cottonflannel)tocleanthelensestoavoid
scratchingthem.Neverspraycleaner
directlyonthe3Dglasses.
• Donotusecleaningchemicalscontaining
alcohol,solvent,surfactant,orwas,
benzene,thinner,mosquitorepellantor
lubricant.Usingthesechemicalscancause
discolorationorcracks.
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2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
VGA (optional)
Audio cable (optional)
HDMI (optional)
Snap-on 3D Glasses 3D Glasses
236G3DH
Install base stand
1. Placethemonitorfacedownonasoft
andsmoothsurfacetoavoidscratchingor
damagingthescreen.
2. Holdthemonitorbasestandwithboth
handsandfirmlyinsertthebasestandinto
thebasecolumn.
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2. Setting up the monitor
Connecting to your PC
4
4
5
6
1
ACpowerinput
2
VGAinput
3
HDMIinputs(HDMI1andHDMI2)
4
HDMIaudiooutput
5
Kensingtonanti-theftlock
6
3Dglasses
Connect to PC
1. Connectthepowercordtothebackof
themonitorfirmly.
2. Turnoffyourcomputerandunplugits
powercable.
3. Connectthemonitorsignalcabletothe
videoconnectoronthebackofyour
computer.
4. Plugthepowercordofyourcomputerand
yourmonitorintoanearbyoutlet.
5. Turnonyourcomputerandmonitor.Ifthe
monitordisplaysanimage,installationis
complete.
6. Putyour“Snap-on3Dglasses”or“3D
glasses”on,andpressthe3Dhotkeyon
thefrontbezel.Youarereadytoview3D
images.
Note
The3Dglassesaredesignedfor3Dviewing
only.Itisveryimportantthatyouusethe3D
glassesbundledwiththemonitor.
Ifyousitoutsideofthespecified3Dviewing
angleordistancewhenviewing3Dimages,the
3Dimagesmaylookoverlappedornotshown
properly.
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2. Setting up the monitor
2.2 Operating the monitor
Front view product description
7
6
2
5
4
3
1
Switchmonitor’spowerONand
OFF.
AccesstheOSDmenu
.
ConfirmtheOSDadjustment.
AdjusttheOSDmenu.
3Dhotkey.
Changethesignalinputsource.
ReturntopreviousOSDlevel.
SmartImage
hotkey
.
Thereare6modestoselect:
Office,Photo,Movie,Game,
Economy,Off.
3D hot key:
  
  





1. 2D-3D:Youcanview3Dimagefor2D
contentif“2D-3D”functionison.
2. 3D(AUTO):usercanselectforbelowtwo
applications:
• Gameconsole/Blu-rayplayer/Graphic
card:theonessupportHDMI1.4a3D
• PCGame:byusingTriDef3D
Note
FULLSCREENisanessentialsettingwhen
viewing3Dimages.FORAUTO3DVIEWING,
HDMI1.4aISREQUIRED.3Dcanalsobe
activatedbyselectingmanuallyasshownbelow
with3DhotkeysintheOSDmenu:
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2. Setting up the monitor
Videoformatsasbelow:
3. L-R(sidebyside):
Left
image
Right
image
4. R-L(sidebyside):
Right
image
Left
image
5. Top-Bottom:
Bottom image
Top image
6. Bottom-Top:
Top image
Bottom image
7. Off:3Dfunctionoff.
When3Dturnon,3Dmarkwillshowonthe
screenoftheupperrightcornerfor5seconds.
VGA (D-sub) for 3D application:pleaseselect
“Setup
Auto(autoadjustment)”functionin
OSDmenu,tomakesurecorrectoperationfor
3Dfunction.Itwillencounterpictureflickingif
youdonotexecute“Auto”.
Note
The3Dmarkwillnotbeshownonthescreen
whenthe3DfunctionisusedforTriDefgaming,
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-ScreenDisplay(OSD)isafeatureinall
PhilipsLCDmonitors.Itallowsanenduserto
adjustscreenperformanceorselectfunctions
ofthemonitorsdirectlythroughanon-screen
instructionwindow.Auserfriendlyonscreen
displayinterfaceisshownasbelow:




  


  



Basic and simple instruction on the control
keys
IntheOSDshownabove,youcanpress
buttonsatthefrontbezelofthemonitor
tomovethecursor,andpressOKbuttonto
confirmthechoiceorchange.
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2. Setting up the monitor
The OSD Menu
Belowisanoverallviewofthestructureof
theOn-ScreenDisplay.Youcanusethisasa
referencewhenyouwanttoworkyourway
aroundthedifferentadjustmentslateron.
Main menu Sub menu
Picture
OSD Settings
Setup
Language
Color
Audio
Input
3D
Picture Format
Brightness
Contrast
Horizontal
Vertical
Transparency
OSD Time Out
H.Position
Auto
V.Position
Phase
Clock
Resolution Notification
Reset
Information
English, Español, Français, Deutsch, Italiano,
Português, Русский, 简体中文
Color Temperature
sRGB
User Define
Volume
Stand-Alone
Mute
VGA
HDMI1
HDMI2
SmartResponse
SmartContrast
Gamma
Over Sacn
2D-3D
3D(Auto)
L-R(Side by side)
R-L(Side by side)
Top-Bottom
Bottom-Top
Off
Wide Screen, 4:3
0~100
0~100
0~100
0~100
Off, 1, 2, 3, 4
5S, 10S, 20S, 30S, 60S
0~100
On, Off
Yes, No
0~100
0~100
0~100
5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
0~100
On, Off
On, Off
Off, Fast, Faster, Fastest
On, Off
1.8, 2.0, 2.2, 2.4, 2
On, Off
Depth
Separation
Resolution notification
Thismonitorisdesignedforoptimal
performanceatitsnativeresolution,1920×
1080@60Hz.Whenthemonitorispowered
onatadifferentresolution,analertisdisplayed
onscreen:Use1920×1080@60Hzforbest
results.
Displayofthenativeresolutionalertcanbe
switchedofffromSetupintheOSD(On
ScreenDisplay)menu.
Physical Function
Tilt
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2. Setting up the monitor
2.3 Remove Base Stand and Base
Remove the Base Stand
Beforeyoustartdisassemblingthemonitor
base,pleasefollowtheinstructionsbelowto
avoidanypossibledamageorinjury.
1. Placethemonitorfacedownonasmooth
surface,takingcaretoavoidscratchingor
damagingthescreen.
2. Pressthelockingclipstodetachthebase
standawayfromthebasecolumn.
3. Pressthereleasebuttontodetachthebase
column.
Remove the base
1. Youmayuseaflatheadscrewdrivertostick
intotworeleaseholsonthehingecover,
andgentlyprythehingecovertohaveit
removed.
2. Remove4screwsandthenremovethe
basefromthemonitor.
Note
Thismonitoracceptsa100mmx100mm
VESA-Compliantmountinginterface.
100mm
100mm
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3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImageprovidespresetsthatoptimize
displayfordifferenttypesofcontent,dynamically
adjustingbrightness,contrast,colorand
sharpnessinrealtime.Whetheryou'reworking
withtextapplications,displayingimagesor
watchingavideo,PhilipsSmartImagedelivers
greatoptimizedmonitorperformance.
Why do I need it?
Youwantamonitorthatdeliversoptimized
displayallyourfavoritetypesofcontent,
SmartImagesoftwaredynamicallyadjust
brightness,contrast,colorandsharpnessin
realtimetoenhanceyourmonitorviewing
experience.
How does it work?
SmartImageisanexclusive,leadingedgePhilips
technologythatanalyzesthecontentdisplayed
onyourscreen.Basedonascenarioyouselect,
SmartImagedynamicallyenhancesthecontrast,
colorsaturationandsharpnessofimagesto
enhancethecontentsbeingdisplayed-allin
realtimewiththepressofasinglebutton.
How to enable SmartImage?
1. Press tolaunchtheSmartImageon
screendisplay.
2. Keeppressing totoggleamongOffice,
Photo,Movie,Game,Economy,orOff.
3. TheSmartImageonscreendisplaywill
remainonscreenfor5seconds,oryoucan
alsopress"OK"tomakeconfirmation.
4. WhenSmartImageisenabled,thesRGB
schemeisdisabledautomatically.Touse
sRGB,youneedtodisableSmartImage
withthe buttonatthefrontbezelof
yourmonitor.
Exceptusing keytoscrolldown,youcan
alsopress buttonstochooseandpress
“OK”toconfirmselectionandclosethe
SmartImageOSD.
Therearesixmodestoselect:Office,Photo,
Movie,Game,EconomyandOff.







• Office: Enhancestextanddampens
brightnesstoincreasereadabilityand
reduceeyestrain.Thismodesignificantly
enhancesreadabilityandproductivitywhen
you’reworkingwithspreadsheets,PDFfiles,
scannedarticlesorothergeneraloffice
applications.
• Photo: Thisprofilecombinescolor
saturation,dynamiccontrastandsharpness
enhancementtodisplayphotosandother
imageswithoutstandingclarityinvibrant
colors-allwithoutartifactsandfaded
colors.
• Movie: Rampedupluminance,deepened
colorsaturation,dynamiccontrastand
razorsharpnessdisplayseverydetailsin
darkerareasofyourvideoswithoutcolor
washoutinbrighterareasmaintaininga
dynamicnaturalvaluesfortheultimate
videodisplay.
• Game: Turnonoverdrivecircuitforbest
responsetime,reducejaggyedgesforfast
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3. Image Optimization
movingobjectsonscreen,enhancecontrast
ratioforbrightanddarkscheme,this
profiledeliversthebestgamingexperience
forgamers.
• Economy: Underthisprofile,brightness,
contrastareadjustedandbacklighting
finetunedforjustrightdisplayofeveryday
officeapplicationsandlowerpower
consumption.
• Off: NooptimizationbySmartImage.
3.2 SmartContrast
What is it?
Uniquetechnologythatdynamicallyanalyzes
displayedcontentandautomaticallyoptimizes
aMonitor'scontrastratioformaximumvisual
clarityandviewingenjoyment,steppingup
backlightingforclearer,crisperandbrighter
imagesordimmingbacklightingforcleardisplay
ofimagesondarkbackgrounds.
Why do I need it?
Youwanttheverybestvisualclarityand
viewingcomfortforeverytypeofcontent.
SmartContrastdynamicallycontrolscontrast
andadjustsbacklightingforclear,crisp,bright
gamingandvideoimagesordisplaysclear,
readabletextforofficework.Byreducingyour
monitor'spowerconsumption,yousaveon
energycostsandextendthelifetimeofyour
monitor.
How does it work?
WhenyouactivateSmartContrast,itwillanalyse
thecontentyouaredisplayinginrealtimeto
adjustcolorsandcontrolbacklightintensity.This
functionwilldynamicallyenhancecontrastfora
greatentertainmentexperiencewhenviewing
videosorplayinggames.
3.3 Philips SmartControl Premium
ThenewSmartControlPremiumsoftware
byPhillipsallowsyoutocontrolyourmonitor
viaaneasytouseon-screengraphicinterface.
Complicatedadjustmentsareathingofthe
pastasthisuserfriendlysoftwareguidesyou
throughfine-tuningresolution,Colorcalibration,
Clock/Phaseadjustments,RGBWhitepoint
adjustment,etc.
Equippedwithlatesttechnologyincore
algorithmforfastprocessingandresponse,this
Windows7complianteyecatchinganimated
Iconbasedsoftwareisreadytoenhanceyour
experiencewithPhilipsmonitors!
Installation
• Followtheinstructionandcompletethe
installation.
• Youcanlaunchafterinstallationis
completed.
• Ifyouwanttolaunchlater,youcaneither
clicktheshortcutondesktoportoolbar.
First launch -Wizard
• ThefirsttimeafterinstallationofSmart-
ControlPremium,itwillautomaticallygo
toWizardforfirsttimelaunch.
• Thewizardwillguideyouthroughadjust-
mentyourmonitorperformancestepby
step.
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3. Image Optimization
• YoucangotoPlug-inmenutolaunch
wizardlateronaswell.
• Youcanadjustmoreoptionswithout
wizardbyStandardpane.
Start with Standard pane
Adjust menu
• AdjustMenuallowyoutoadjustBright-
ness, Contrast,Focus,PositionandReso-
lution.
• Youcanfollowtheinstructionanddothe
adjustment.
• Cancelpromptsuserifyouwanttocancel
installation.
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3. Image Optimization
Color menu
• ColorMenuallowyoutoadjustRGB,
BlackLevel,WhitePoint,ColorCalibra-
tion,andSmartImage(Pleasereferto
SmartImagesection).
• Youcanfollowtheinstructionanddothe
adjustment.
• Refertobelowtableforsub-menuitem
baseonyourinput.
• ExampleforColorCalibration.
1. "ShowMe"startscolorcalibrationtutorial.
2. Start-startsthe6-stepcolorcalibration
sequence.
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3. Image Optimization
3. QuickViewloadsthebefore/afterimages.
4. ToreturntoColorhomepane,clickthe
Cancelbutton.
5. Enablecolorcalibration-bydefaultison.
Ifunchecked,doesnotallowforcolor
calibrationtohappen,dimesoutstartand
quickviewbuttons.
6. Musthavepatentinfoincalibrationscreen.
First Color Calibration Screen
• Previousbuttonisdisableduntilthesec-
ondcolorscreen.
• Nextgoestothesucceedingtarget
(6-targets).
• FinallygotoFile>Presetspane.
• CancelclosestheUIandreturnstothe
pluginpage.
SmartImage
Allowsusertochangesettingforbetterdisplay
settingbasedoncontent.
WhenEntertainmentisset,SmartContrastand
SmartResponseareenabled.
ECO menu
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3. Image Optimization
Options menu
TheftDeterrencePanewillonlybeactivewhen
selectingTheftDeterrenceModefromthe
drop-downPlugInsmenu.
ToenableTheftDeterrence,clickingEnable
TheftDeterrenceModebuttonbringsupthe
followingscreen:
• UsercanenterPINbetween4and9digits
numbersonly.
• AfterenteringPIN,Acceptbuttontakes
usertothepop-updialogboxonthefol-
lowingpage.
• Minimumminutessetto5.Slidersetto5
bydefault.
• Doesnotrequirethedisplaybeattached
toadifferenthosttogointoTheftDeter-
rencemode.
AftercreatingPIN,theTheftDeterrencepane
willindicateTheftDeterrenceEnabledand
providePINOptionsbutton:
• TheftDeterrenceEnabledisdisplayed.
• DisableTheftDeterrenceModeopens
panescreenonnextpage.
• PINOptionsbuttononlyavailableafter
usercreatesPIN,buttonopenssecure
PINwebsite.
Options>Preferences-Willonlybeactive
whenselectingPreferencesfromthedrop-
downOptionsmenu.Onanon-supported
displaycapableofDDC/CI,onlytheHelpand
Optionstabsareavailable.
• Displayscurrentpreferencesettings.
• Acheckedboxenablesthefeature.The
checkboxisatoggle.
• EnableContextMenuondesktopis
checked(On)bydefault.EnableContext
menudisplaysSmartControlPremiumse-
lectionsforSelectPresetandTuneDisplay
inthedesktopright-clickcontextmenu.
DisabledremovesSmartControlPremium
fromtherightclickcontextmenu.
• EnableTaskTrayiconischecked(On)by
default.Enablecontextmenushowsthe
tasktraymenuforSmartControlPre-
mium.Arightclickonthetasktrayicon
displaysthemenuoptionsforHelp,Tech-
nicalSupport.CheckforUpdate,About,
andExit.WhenEnabletasktraymenuis
disabled,thetasktrayiconwillonlydisplay
EXIT.
• RunatStartupischecked(On)bydefault.
Whendisabled,SmartControlPremium
willnotlaunchatstartorbeinthetask
tray.TheonlywaytolaunchSmartControl
Premiumiseitherfromthedesktopshort
cutorfromtheprogramfile.Anypreset
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17
3. Image Optimization
settorunatstartupwillnotloadwhen
thisboxisunchecked(Disabled).
• Enabletransparencymode(Windows7,
Vista,XP).Defaultis0%Opaque.
Options>Input-Willonlybeactivewhen
selectingInputfromthedrop-downOptions
menu.Onanon-supporteddisplaycapableof
DDC/CI,onlytheHelpandOptionstabsare
available.AllotherSmartControlPremiumtabs
arenotavailable.
• DisplaytheSourceinstructionpaneand
currentinputsourcesetting.
• Onsingleinputdisplays,thispanewillnot
bevisible.
Options>Audio-Willonlybeactivewhen
selectingAudiofromthedrop-downOptions
menu.
Onanon-supporteddisplaycapableofDDC/
CI,onlytheHelpandOptionstabsareavailable.
Option>Auto Pivot
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3. Image Optimization
Help menu
Help>User Manual-Willonlybeactivewhen
selectingUserManualfromthedrop-down
Helpmenu.Onanon-supporteddisplay
capableofDDC/CI,onlytheHelpandOptions
tabsareavailable.
Help>Version-Willonlybeactivewhen
selectingVersionfromthedrop-downHelp
menu.Onanon-supporteddisplaycapableof
DDC/CI,onlytheHelpandOptionstabsare
available.
Context Sensitive menu
TheContextSensitivemenuisEnabledby
default.IfEnableContextMenuhasbeen
checkedintheOptions>Preferencespane,then
themenuwillbevisible.
TheContextMenuhasfourentries:
• SmartControl Premium-Whenselected
theAboutscreenisdisplayed.
• Select Preset-Providesahierarchical
menuofsavedpresetsforimmediate
use.Acheckmarkshowsthecurrently
selectedpreset.FactoryPresetcanalsobe
calledfromthedrop-downmenu.
• Tune Display-OpenstheSmartControl
Premiumcontrolpanel.
• SmartImage-Checkcurrentsettings:
Off,Office,Photo,Movie,Text,Game,
Economy.
Task Tray Menu Enabled
Thetasktraymenucanbedisplayedbyright-
clickingontheSmartControlPremiumicon
fromthetasktray.LeftClickwilllaunchthe
application.
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19
3. Image Optimization
Thetasktrayhasfiveentries:
• Help-AccesstoUserManualfile:Open
UserManualfileusingthedefaultbrowser
window.
• Technical Support-Displaysthetech
supportpage.
• Check for Update-Takestheuserto
PDILandingandcheckstheuser’sversion
againstthemostcurrentavailable.
• About-Displaysdetailedreferenceinfor-
mation:productversion,releaseinforma-
tion,andproductname.
• Exit-CloseSmartControlPremium.
TorunSmartControlPremiumagain,either
selectSmartControlPremiumfromProgram
menu,double-clickthedesktopPCicon,or
restartthesystem.
Task Tray Menu Disabled
WhentheTaskTrayisdisabledinthepreference
folder,onlytheExitselectionisavailable.To
completelyremoveSmartControlPremium
fromthetasktray,disableRunatStartupin
Options>Preferences.
Note
Alltheillustrationsinthissectionarefor
referenceonly.SmartControlsoftwareversion
mightbechangedwithoutnotification.Please
alwayscheckofficialPortraitwebsitewww.
portrait.com/dtune/phl/enu/indextodownload
thelatestversionofSmartControlsoftware.
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4. View 3D by using TriDef 3D software
4. View 3D by using TriDef
3D software
4.1 PC System requirements
Recommended System Requirements
• Intel
®
Corei5orAMDPhenom
™
IIX4
CPUorbetter
• 2GBRAM
• NVIDIA
®
GeForce
®
GTS450orAMD
Radeon
™
HD5750orbetter
• 500MBfreediskspace
• Windows
®
XP(SP3)(32bitonly),
Windows
®
Vista(32bitonly)orWindows
®
7(32or64bit)
• DirectX9.0ccompatiblesoundcard
• Internetconnection
• DVD-ROMdrive
• Networkcard
• DirectX9.0c
Minimum System Requirements
• Intel
®
Core2DuoorAMDAthlon
™
64X2
Dual-CoreCPUorbetter
• 1GBRAM
• NVIDIA
®
GeForce
®
8600GTorATI
X1650XT
• 500MBfreediskspace
• Windows
®
XP(SP3)(32bitonly),
Windows
®
Vista(32bitonly)orWindows
®
7(32or64bit)
• DirectX9.0ccompatiblesoundcard
• Internetconnection
• DVD-ROMdrive
• Networkcard
• DirectX9.0c
4.2 TriDef 3D software Installation
Guide
InsertCDof“Monitoruser’smanual”.Clickand
runit'sexecutionfile(TriDef-3DXXX.exe).
1. Clickon"Next".
2. Clickon"Install".
3. Clickon"Finish":theTriDefdriveris
installedcomplete.
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4. View 3D by using TriDef 3D software
4. ThereisiconshownonWindowsOS
desktop.
5. Whenyouenter“Play3DGames”,you
canclick“Scan”toshowallyour3Dgames
inPC.
Youcanstarttoplaygamesbyclicking
“Launch”,pleasewearyour3Dglassesand
youcanstarttoplay.
For3Dgamesupportlist,seehttp://www.
tridef.com/ignition/3d-games.html.
6. Thehotkeycombinationsfor“Play3D
Games”areillustratedbelow.Pleaserefer
tothe"TriDefUserGuide"tolearnmore.
Hot key
combination
Function
Alt+Shift+ F1 ShowListofHotkeys
Alt+Shift+ - 3DOn/Off
Alt+Shift+ [ Decreasescenedepth
Alt+Shift+ ] Increasescenedepth
Alt+Shift+ , Decreasepercentageinfront
Alt+Shift+ . Increasepercentageinfront
Hot key
combination
Function
Alt+Shift+ = Focusspeed
Alt+Shift+ \ LasersightOn/Off
PrtScn (SysReq) 3Dscreenshot
Alt+Shift+ ' Increaseimagestretch
Alt+Shift+ ; Decreaseimagestretch
Alt+Shift+ L Increaseimageoverscan
Alt+Shift+ K Decreaseimageoverscan
Alt+Shift+ V Virtual3DOn/Off
Alt+Shift+ R RestoreDefaultSettings
Note
Allthescreenshotsillustratedabovearefor
referenceonly.
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5. Technical Specications
5. Technical Specifications
Picture/Display
MonitorPanelType TFT-LCD
Backlight LED
PanelSize 23"W(58.4cm)
AspectRatio 16:9
PixelPitch
0.265(H)mmx0.265(V)mm
Brightness 250cd/m²
SmartContrast 20,000,000:1
ContrastRatio(typ.) 1000:1
ResponseTime(typ.) 5ms
SmartResponseTime(typ.) 2ms
OptimumResolution 1920x1080@60Hz
ViewingAngle 170°(H)/160°(V)@C/R>10
3DViewingAngle 80°(H)/12°(V)@3DCT<10
DisplayColors 16.7M
VerticalRefreshRate 50Hz-75Hz
HorizontalFrequency 30kHz-83kHz
sRGB YES
Connectivity
SignalInput HDMI1,HDMI2(Digital),VGA(Analog)
InputSignal SeparateSync,SynconGreen
Convenience
UserConvenience
OSDLanguages
English,French,German,Spanish,Italian,Russian,
SimplifiedChinese,Portuguese
OtherConvenience KensingtonLock
Plug&PlayCompatibility DDC/CI,sRGB,Windows7/Vista/XP,MacOSX,Linux
Stand
Tilt -5/+20
Power
OnMode 28.39W(typ.),31.3W(max.)
Sleep(Standby) 0.5W
Off 0.3W
PowerLEDindicator Onmode:White,Standby/Sleepmode:White(blinking)
PowerSupply Built-in,100-240VAC,50-60Hz
Dimension
Productwithstand(WxHxD) 566x426x219mm
Productwithoutstand
(WxHxD)
566x355x54mm
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5. Technical Specications
Weight
Productwithstand 3.26kg
Productwithoutstand 3.03kg
Productwithpackaging 4.65kg
Operating Condition
Temperaturerange(operation) 0°Cto40°C
Temperaturerange
(Non-operation)
-20°Cto60°C
Relativehumidity 20%to80%
Altitude
Operation:+12,000ft(3,658m)
Non-operation:+40,000ft(12,192m)
MTBF 30,000hrs
Environmental
ROHS YES
EPEAT Silver(www.epeat.net)
Packaging 100%recyclable
SpecificSubstances 100%PVCBFRfreehousing
EnergyStar YES
Compliance and standards
RegulatoryApprovals CEMark,FCCClassB,SEMKO,UL/cUL,BSMI,GOST,GS
Cabinet
Color Black
Finish Texture
Note
1. EPEATGoldorSilverisvalidonlywherePhilipsregisterstheproduct.Pleasevisitwww.epeat.net
forregistrationstatusinyourcountry.
2. Thisdataissubjecttochangewithoutnotice.Gotowww.philips.com/supporttodownloadthe
latestversionofleaflet.
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5. Technical Specications
5.1 Resolution & Preset Modes
Maximum Resolution
1920x1080@60Hz(analoginput)
1920x1080@60Hz(digitalinput)
Recommended Resolution
1920x1080@60Hz(digitalinput)
H. freq (kHz) Resolution V. freq (Hz)
31.47 720x400 70.09
31.47 640x480 59.94
35.00 640x480 66.67
37.86 640x480 72.81
37.50 640x480 75.00
37.88 800x600 60.32
46.88 800x600 75.00
48.36 1024x768 60.00
60.02 1024x768 75.03
63.89 1280x1024 60.02
79.98 1280x1024 75.03
55.94 1440x900 59.89
70.64 1440x900 74.98
65.29 1680x1050 59.95
67.50 1920x1080 60.00
Recommended Resolution to Enable 3D
1920x1080@60Hz(digitalinput)
Supportedtimingtoview3D:
H. freq (kHz) Resolution V. freq (Hz)
27 1920x1080p 24*
56.25 1920x1080p 50
67.5 1920x1080p 60
37.5 1280x720 50
45 1280x720 60
*HDMIonly
Note
Pleasenoticethatyourdisplayworksbestat
nativeresolutionof1920x1080@60Hz.For
bestdisplayquality,pleasefollowthisresolution
recommendation.
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6. Power Management
6. Power Management
IfyouhaveVESADPMcompliancedisplaycard
orsoftwareinstalledinyourPC,themonitor
canautomaticallyreduceitspowerconsumption
whennotinuse.Ifaninputfromakeyboard,
mouseorotherinputdeviceisdetected,
themonitorwill'wakeup'automatically.The
followingtableshowsthepowerconsumption
andsignalingofthisautomaticpowersaving
feature:
PowerManagementDefinition
VESA
Mode
Video H-sync V-sync PowerUsed LEDColor
Active ON Yes Yes
28.39W(typ.)
31.3W(max.)
White
Sleep
(Standby)
OFF No No 0.5W(typ.)
White
(blink)
SwitchOff OFF - - 0.3W(typ.) OFF
Thefollowingsetupisusedtomeasurepower
consumptiononthismonitor.
• Nativeresolution:1920x1080
• Contrast:50%
• Brightness:250nits
• Colortemperature:6500kwithfullwhite
pattern
Note
Thisdataissubjecttochangewithoutnotice.
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7. Regulatory Infomation
7. Regulatory Information
Lead-free Product
Leadfreedisplaypromotes
environmentallysoundrecovery
anddisposalofwastefromelectrical
andelectronicequipment.Toxic
substanceslikeLeadhasbeeneliminated
andcompliancewithEuropeancommunity’s
stringentRoHsdirectivemandatingrestrictions
onhazardoussubstancesinelectricaland
electronicequipmenthavebeenadheredto
inordertomakePhilipsmonitorssafetouse
throughoutitslifecycle.
EPEAT
(www.epeat.net)
TheEPEAT(Electronic
ProductEnvironmental
AssessmentTool)program
evaluatescomputer
desktops,laptops,andmonitorsbasedon51
environmentalcriteriadevelopedthrough
anextensivestakeholderconsensusprocess
supportedbyUSEPA.
EPEATsystemhelpspurchasersinthepublic
andprivatesectorsevaluate,compareand
selectdesktopcomputers,notebooksand
monitorsbasedontheirenvironmental
attributes.EPEATalsoprovidesaclearand
consistentsetofperformancecriteriaforthe
designofproducts,andprovidesanopportunity
formanufacturerstosecuremarketrecognition
foreffortstoreducetheenvironmentalimpact
ofitsproducts.
Benefits of EPEAT
Reduceuseofprimarymaterials
Reduceuseoftoxicmaterials
AvoidthedisposalofhazardouswasteEPEAT’S
requirementthatallregisteredproductsmeet
ENERGYSTAR’senergyefficiencyspecifications,
meansthattheseproductswillconsumeless
energythroughouttheirlife.
CE Declaration of Conformity
Thisproductisinconformitywiththefollowing
standards
• 2006/95/EC(LowVoltageDirective).
• 2004/108/EC(EMCDirective).
• 2005/32/EC(EuPDirective,ECNo.
1275/2008mplementingDirective
forStandbyandOffmodepower
consumption)andisproducedbya
manufacturingorganizationonISO9000
level.
Theproductalsocomplywiththefollowing
standards
• ISO9241-307:2008(Ergonomic
requirement,Analysisandcompliancetest
methodsforelectronicvisualdisplays).
• GSEK1-2000:2009(GSmarkrequirement).
• prEN50279:1998(LowFrequencyElectric
andMagneticfieldsforVisualDisplay).
• MPR-II(MPR:1990:8/1990:10Low
FrequencyElectricandMagneticfields).
• EN60950-1:2006+A11:2009 (Safety
requirement of Information Technology
Equipment).
• EN55022:2006+A1:2007 (Radio
Disturbance requirement of Information
Technology Equipment).
• EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information
Technology Equipment).
• EN61000-3-2:2006+A1:2009+A2:2009
(Limits for Harmonic Current Emission).
• EN61000-3-3:2008 (Limitation of Voltage
Fluctuation and Flicker) following provisions
of directives applicable.
background
27
7. Regulatory Infomation
Energy Star Declaration
(www.energystar.gov)
AsanENERGYSTAR
®
Partner,we
havedeterminedthatthisproduct
meetstheENERGYSTAR
®
guidelinesforenergyefficiency.
Note
Werecommendyouswitchoffthemonitor
whenitisnotinuseforalongtime.
Federal Communications Commission (FCC)
Notice (U.S. Only)
Thisequipmenthasbeentestedandfound
tocomplywiththelimitsforaClassBdigital
device,pursuanttoPart15oftheFCC
Rules.Theselimitsaredesignedtoprovide
reasonableprotectionagainstharmful
interferenceinaresidentialinstallation.
Thisequipmentgenerates,usesandcan
radiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththe
instructions,maycauseharmfulinterference
toradiocommunications.
However,thereisnoguaranteethat
interferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescause
harmfulinterferencetoradioortelevision
reception,whichcanbedeterminedby
turningtheequipmentoffandon,the
userisencouragedtotrytocorrect
theinterferencebyoneormoreofthe
followingmeasures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweenthe
equipmentandreceiver.
• Connecttheequipmentintoanoutleton
acircuitdifferentfromthattowhichthe
receiverisconnected.
• Consultthedealeroranexperienced
radio/TVtechnicianforhelp.
Changesormodificationsnotexpressly
approvedbythepartyresponsiblefor
compliancecouldvoidtheuser'sauthority
tooperatetheequipment.
UseonlyRFshieldedcablethatwassupplied
withthemonitorwhenconnectingthismonitor
toacomputerdevice.
Topreventdamagewhichmayresultinfireor
shockhazard,donotexposethisapplianceto
rainorexcessivemoisture.
THISCLASSBDIGITALAPPARATUSMEETS
ALLREQUIREMENTSOFTHECANADIAN
INTERFERENCE-CAUSINGEQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
DeclarationofConformityforProductsMarked
withFCCLogo,
United States Only
ThisdevicecomplieswithPart15oftheFCC
Rules.Operationissubjecttothefollowingtwo
conditions:(1)thisdevicemaynotcauseharmful
interference,and(2)thisdevicemustacceptany
interferencereceived,includinginterferencethat
maycauseundesiredoperation.
Commission Federale de la Communication
(FCC Declaration)
Cetéquipementaététestéetdéclaré
conformeauxlimitesdesappareils
numériquesdeclassB,auxtermesde
l'article15DesrèglesdelaFCC.Ces
limitessontconçuesdefaçonàfourir
uneprotectionraisonnablecontreles
interférencesnuisiblesdanslecadred'une
installationrésidentielle.
CETappareilproduit,utiliseetpeutémettre
deshyperfréquencesqui,sil'appareiln'est
pasinstalléetutiliséselonlesconsignes
données,peuventcauserdesinterférences
nuisiblesauxcommunicationsradio.
background
28
7. Regulatory Infomation
Cependant,riennepeutgarantirl'absence
d'interférencesdanslecadred'une
installationparticulière.Sicetappareilest
lacaused'interférencesnuisiblespour
laréceptiondessignauxderadiooude
télévision,cequipeutêtredéceléen
fermantl'équipement,puisenleremettant
enfonction,l'utilisateurpourraitessayerde
corrigerlasituationenprenantlesmesures
suivantes:
• Réorienteroudéplacerl’antennede
réception.
• Augmenterladistanceentrel’équipement
etlerécepteur.
• Brancherl’équipementsurunautrecircuit
queceluiutiliséparlerécepteur.
• Demanderl’aidedumarchandoud’un
technicienchevronnéenradio/télévision.
Toutesmodificationsn'ayantpasreçu
l'approbationdesservicescompétents
enmatièredeconformitéestsusceptible
d'interdireàl'utilisateurl'usageduprésent
équipement.
N'utiliserquedescâblesRFarméspour
lesconnectionsavecdesordinateursou
périphériques.
CETAPPAREILNUMERIQUEDELACLASSE
BRESPECTETOUTESLESEXIGENCESDU
REGLEMENTSURLEMATERIELBROUILLEUR
DUCANADA.
EN 55022 Compliance (Czech Republic Only)
Polish Center for Testing and Certification
Notice
Theequipmentshoulddrawpowerfroma
socketwithanattachedprotectioncircuit(a
three-prongsocket).Allequipmentthatworks
together(computer,monitor,printer,andsoon)
shouldhavethesamepowersupplysource.
Thephasingconductoroftheroom'selectrical
installationshouldhaveareserveshort-circuit
protectiondeviceintheformofafusewitha
nominalvaluenolargerthan16amperes(A).
Tocompletelyswitchofftheequipment,the
powersupplycablemustberemovedfromthe
powersupplysocket,whichshouldbelocated
neartheequipmentandeasilyaccessible.
Aprotectionmark"B"confirmsthatthe
equipmentisincompliancewiththeprotection
usagerequirementsofstandardsPN-93/T-42107
andPN-89/E-06251.
background
29
7. Regulatory Infomation
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRADIGOMATTHUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA,NÄR
DUSTÄLLERDINUTRUSTNINGPÅPLATS.
Placering/Ventilation
ADVARSEL:
SØ RG VE D P LAC ER IN GEN F OR , AT
NETLEDNINGENSSTIKOGSTIKKONTAKT
ERNEMTTILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITALAITESITEN,ETTÄVERKKOJOHTO
VOIDAANTARVITTAESSA HELPOSTI
IRROTTAAPISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅRDETTEUTSTYRETPLASSERES,MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSELERLETTEÅNÅ.
BSMI Notice (Taiwan Only)
Ergonomie Hinweis (nur Deutschland)
DervonunsgelieferteFarbmonitorentspricht
deninder"VerordnungüberdenSchutzvor
SchädendurchRöntgenstrahlen"festgelegten
Vorschriften.
AufderRückwanddesGerätesbefindetsich
einAufkleber,deraufdieUnbedenklichkeitder
Inbetriebnahmehinweist,dadieVorschriften
überdieBauartvonStörstrahlernnachAnlage
III¤5Abs.4derRöntgenverordnungerfülltsind.
DamitIhrMonitorimmerdeninderZulassung
gefordertenWertenentspricht,istdaraufzu
achten,daß
1. ReparaturennurdurchFachpersonal
durchgeführtwerden.
2. nuroriginal-Ersatzteileverwendetwerden.
3. beiErsatzderBildröhrenureine
bauartgleicheeingebautwird.
AusergonomischenGründenwirdempfohlen,
die Grundfarben Blau und Rot nicht auf
dunklemUntergrundzuverwenden(schlechte
LesbarkeitunderhöhteAugenbelastungbeizu
geringemZeichenkontrastwärendieFolge).
DerarbeitsplatzbezogeneSchalldruckpegel
nach DIN 45 635beträgt 70dB (A) oder
weniger.
ACHTUNG:BEIMAUFSTELLEN
DIESESGERÄTESDARAUF
ACHTEN,DAßNETZSTECKERUND
NETZKABELANSCHLUßLEICHT
ZUGÄNGLICHSIND.
background
30
7. Regulatory Infomation
China RoHS
ThePeople'sRepublicofChinareleaseda
regulationcalled"ManagementMethodsfor
ControllingPollutionbyElectronicInformation
Products"orcommonlyreferredtoasChina
RoHS.AllproductsproducedandsoldforChina
markethavetomeetChinaRoHSrequest.
中国电子信息产品污染控制标识要求(中国
RoHS
法规标示要求)产品中有毒有害物质或
元素的名称及含量
部件名称
有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(Cr6+)
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
外壳
O
O O O O O
液晶显示屏/灯管
X
O O O O O
电路板组件
*
X O O O O O
电源适配线
X O O O O O
电源线/连接线
X O O O O O
*:
电路板组件包括印刷电路板及其构成的零部件，如电阻、电容、集成电
路、连接器等。
O:
表示该有毒有害物质在该部件所有均质材料中的含量均在《电子信息产品
中有毒有害物质的限量要求标准》规定的限量要求以下。
X:
表示该有毒有害物质至少在该部件的某一均质材料中的含量超出《电子信
息产品中有毒有害物质的限量要求标准》规定的限量要求；但是上表中打
“X”
的部件，符合欧盟
RoHS
法规要求（属于豁免的部分）。
环保使用期限
此标识指期限(十年),电子信息产品中含有
的有毒有害物质或元素在正常使用的条件
下不会发生外泄或突变,电子信息产品用户
使用该电子信息产品不会对环境造成严重
污染或对其人身、财产造成严重损害的期
限。
《废弃电器电子产品回收处理管理条例》
提示性说明
为了更好地关爱及保护地球，当用户不再
需要此产品或产品寿命终止时，请遵守国
家废弃电器电子产品回收处理相关法律法
规，将其交给当地具有国家认可的回收处
理资质的厂商进行回收处理。
background
31
8. Customer care and warranty
8. Customer care and
warranty
8.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philipsstrivestodeliverthehighestquality
products.Weusesomeoftheindustry'smost
advancedmanufacturingprocessesandpractice
stringentqualitycontrol.However,pixelor
subpixeldefectsontheTFTMonitorpanels
usedinflatpanelmonitorsaresometimes
unavoidable.Nomanufacturercanguarantee
thatallpanelswillbefreefrompixeldefects,
butPhilipsguaranteesthatanymonitorwithan
unacceptablenumberofdefectswillberepaired
orreplacedunderwarranty.Thisnoticeexplains
thedifferenttypesofpixeldefectsanddefines
acceptabledefectlevelsforeachtype.Inorder
toqualifyforrepairorreplacementunder
warranty,thenumberofpixeldefectsonaTFT
Monitorpanelmustexceedtheseacceptable
levels.Forexample,nomorethan0.0004%of
thesubpixelsonamonitormaybedefective.
Furthermore,Philipssetsevenhigherquality
standardsforcertaintypesorcombinations
ofpixeldefectsthataremorenoticeablethan
others.Thispolicyisvalidworldwide.
subpixel
pixel
Pixels and Sub pixels
Apixel,orpictureelement,iscomposedof
threesubpixelsintheprimarycolorsofred,
greenandblue.Manypixelstogetherforman
image.Whenallsubpixelsofapixelarelit,the
threecoloredsubpixelstogetherappearasa
singlewhitepixel.Whenallaredark,thethree
coloredsubpixelstogetherappearasasingle
blackpixel.Othercombinationsoflitanddark
subpixelsappearassinglepixelsofothercolors.
Types of Pixel Defects
Pixelandsubpixeldefectsappearonthescreen
indifferentways.Therearetwocategoriesof
pixeldefectsandseveraltypesofsubpixel
defectswithineachcategory.
Bright Dot Defects
Brightdotdefectsappearaspixelsorsubpixels
thatarealwayslitor'on'.Thatis,abrightdotis
asub-pixelthatstandsoutonthescreenwhen
themonitordisplaysadarkpattern.Thereare
thetypesofbrightdotdefects.
Onelitred,greenorbluesubpixel.
Twoadjacentlitsubpixels:
- Red+Blue=Purple
- Red+Green=Yellow
- Green+Blue=Cyan(LightBlue)
Threeadjacentlitsubpixels(onewhitepixel).
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8. Customer care and warranty
Note
Aredorbluebrightdotmustbemore
than50
percentbrighterthanneighboringdotswhile
agreenbrightdotis30percentbrighterthan
neighboringdots.
Black Dot Defects
Blackdotdefectsappearaspixelsorsubpixels
thatarealwaysdarkor'off'.Thatis,adarkdotis
asub-pixelthatstandsoutonthescreenwhen
themonitordisplaysalightpattern.Theseare
thetypesofblackdotdefects.
Proximity of Pixel Defects
Becausepixelandsubpixelsdefectsofthe
sametypethatareneartooneanothermaybe
morenoticeable,Philipsalsospecifiestolerances
fortheproximityofpixeldefects.
Pixel Defect Tolerances
Inordertoqualifyforrepairorreplacement
duetopixeldefectsduringthewarrantyperiod,
aTFTMonitorpanelinaPhilipsflatpanel
monitormusthavepixelorsubpixeldefects
exceedingthetoleranceslistedinthefollowing
tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1litsubpixel 3
2adjacentlitsubpixels 1
3adjacentlitsubpixels(onewhitepixel) 0
Distancebetweentwobrightdotdefects* >15mm
Totalbrightdotdefectsofalltypes 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1darksubpixel 5orfewer
2adjacentdarksubpixels 2orfewer
3adjacentdarksubpixels 0
Distancebetweentwoblackdotdefects* >15mm
Totalblackdotdefectsofalltypes 5orfewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Totalbrightorblackdotdefectsofalltypes 5orfewer
Note
1. 1or2adjacentsubpixeldefects=1dotdefect
2. ThismonitorisISO9241-307compliant(ISO9241-307:Ergonomicrequirement,analysisand
compliancetestmethodsforelectronicvisualdisplays)
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8. Customer care and warranty
8.2 Customer Care & Warranty
Forwarrantycoverageinformationandadditionalsupportrequirementvalidforyourregion,pleasevisit
www.philips.com/supportwebsitefordetails.YoumayalsocontactyourlocalPhilipsCustomerCare
Centernumberlistedbelow.
Contact Information for WESTERN EUROPE region:
Country ASC Consumer care number Price
Germany SiemensI&S +4901803386853
€
0.09
UnitedKingdom InvecScotland +4402079490069 Localcalltariff
Ireland InvecScotland +353016011161 Localcalltariff
Spain EatsaSpain +34902888785
€
0.10
Finland A-novo +3580922901908 Localcalltariff
France A-novo +330821611658
€
0.09
Greece AllmanHellas +300080031221223 Freeofcharge
Italy A-novo +39840320041
€
0.08
Netherlands ECare +3109000400063
€
0.10
Denmark A-novo +4535258761 Localcalltariff
Norway A-novo +4722708250 Localcalltariff
Sweden A-novo +46086320016 Localcalltariff
Poland Zolter +480223491505 Localcalltariff
Austria SiemensI&S +430810000206
€
0.07
Belgium ECare +32078250851
€
0.06
Luxembourg ECare +35226843000 Localcalltariff
Portugal EatsaSpain +351213591440 Localcalltariff
Switzerland A-novo +410223102116 Localcalltariff
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34
8. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center ASC Consumer care number
Belarus NA IBA +375172173386
Bulgaria NA LANService +35929602360
Croatia NA Renoprom +38513330974
Estonia NA FUJITSU +3726519900
Latvia NA “ServiceNetLV”Ltd. +3717460399
Lithuania NA UAB"Servicenet" +3707400088
Romania NA BlueRidgeIntl. +40212101969
Serbia&
Montenegro
NA KimTecd.o.o. +381112070684
Slovenia NA PCH.and +38615300824
Ukraine
NA Comel +380562320045
NA Topaz-ServiceCompany +380442457331
Russia
NA CPS +7(495)6456746(forrepair)
NA CEEEPartners +7(495)6453010(forsales)
Slovakia NA DatalanService +421249207155
Turkey NA Techpro +902124444832
CzechRep. NA Asupport 800100697
Hungary
NA Serware +3612426331
NA ProfiService +3618148080
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil
Vermont
0800-7254101
Argentina 08003330856
Contact Information for China:
China
Consumercarenumber:4008800008
Contact Information for NORTH AMERICA :
Country Call center ASC Consumer care number
U.S.A. TOS Teleplan (877)835-1838
Canada Supercom Supercom (800)479-6696
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35
8. Customer care and warranty
Contact Information for APMEA region:
Country Call center ASC Consumer care number
Australia NA AGOSNETWORKPTYLTD 1300360386
NewZealand NA VisualGroupLtd. 0800657447
HongKong/
Macau
NA SmartPixelsTechnologyLtd.
HongKong:Tel:+85226199639
Macau:Tel:(853)-0800-987
India NA REDINGTONINDIALTD
Tel:18004256396
SMS:PHILIPSto56677
Indonesia NA PT.GadingsarielektronikaPrima
Tel:622175909053,75909056,
7511530
SouthKorea NA PCSOneKoreaLtd. 080-600-6600
Malaysia NA
AfterMarketSolutions(CE)
SdnBhd
60379533370
Pakistan NA PhilipsConsumerService (9221)2737411-16
Singapore NA
PhilipsElectronicsSingapore
PteLtd(PhilipsConsumerCare
Center)
(65)68823999
Taiwan
PCCW
Teleservices
Taiwan
FETEC.CO 0800-231-099
Thailand NA AxisComputerSystemCo.,Ltd. (662)934-5498
SouthAfrica NA SylvaraTechnologiesPtyLtd 0860000888
UnitedArab
Emirates
NA ALSHAHDCOMPUTERL.L.C 0097142276525
Israel NA EastronicsLTD 1-800-567000
Vietnam NA
FPTServiceInformatic
CompanyLtd.
+84838248007HoChiMinhCity
+845113.562666DanangCity
+845113.562666CanthoProvince
Philippines NA GleeElectronics,Inc.
(02)633-4533to34,
(02)637-6559to60
SriLanka NA
nodistributorand/orservice
providercurrently
Bangladesh NA
Distributor:ComputerSource
Ltd(warrantybuy-out)
880-2-9141747,9127592
880-2-8128848/52
Nepal NA
Distributor:SyakarCo.Ltd
(warrantybuy-out)
977-1-4222395
Cambodia NA
Distributor:NeatTechnology
PteLtd(Singapore)(warranty
buy-out)
855-023-999992
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9. Troubleshooting & FAQs
9. Troubleshooting & FAQs
9.1 Troubleshooting
Thispagedealswithproblemsthatcanbe
correctedbyauser.Iftheproblemstillpersists
afteryouhavetriedthesesolutions,contact
Philipscustomerservicerepresentative.
Common Problems
No Picture (Power LED not lit)
• Makesurethepowercordispluggedinto
thepoweroutletandintothebackofthe
monitor.
• First,ensurethatthepowerbuttononthe
frontofthemonitorisintheOFFposition,
thenpressittotheONposition.
No Picture (Power LED is White)
• Makesurethecomputeristurnedon.
• Makesurethesignalcableisproperly
connectedtoyourcomputer.
• Makesurethemonitorcablehasnobent
pinsontheconnectside.Ifyes,repairor
replacethecable.
• TheEnergySavingfeaturemaybeactivated
Screen says
Attention
Check cable connection
• Makesurethemonitorcableisproperly
connectedtoyourcomputer.(Alsoreferto
theQuickStartGuide).
• Checktoseeifthemonitorcablehasbent
pins.
• Makesurethecomputeristurnedon.
AUTO button doesn't function
• Theautofunctionisapplicableonlyin
VGA-Analogmode.Iftheresultisnot
satisfactory,youcandomanualadjustments
viatheOSDmenu.
Note
TheAutoFunctionisnotapplicableinDVI-
Digitalmodeasitisnotnecessary.
Visible signs of smoke or sparks
• Donotperformanytroubleshootingsteps
• Disconnectthemonitorfrommainspower
sourceimmediatelyforsafety
• ContactwithPhilipscustomerservice
representativeimmediately.
Imaging Problems
Image is not centered
• Adjusttheimagepositionusingthe“Auto”
functioninOSDMainControls.
• AdjusttheimagepositionusingthePhase/
ClockofSetupinOSDMainControls.Itis
validonlyinVGAmode.
Image vibrates on the screen
• Checkthatthesignalcableisproperly
securelyconnectedtothegraphicsboard
orPC.
Vertical flicker appears
• Adjusttheimageusingthe“Auto”function
inOSDMainControls.
• EliminatetheverticalbarsusingthePhase/
ClockofSetupinOSDMainControls.Itis
validonlyinVGAmode.
Horizontal flicker appears
• Adjusttheimageusingthe“Auto”function
inOSDMainControls.
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9. Troubleshooting & FAQs
• EliminatetheverticalbarsusingthePhase/
ClockofSetupinOSDMainControls.Itis
validonlyinVGAmode.
Image appears blurred, indistinct or too dark
• Adjustthecontrastandbrightnesson
On-ScreenDisplay.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
• Uninterrupteddisplayofstillorstatic
imagesoveranextendedperiodmaycause
"burnin",alsoknownas"after-imaging"
or"ghostimaging",onyourscreen."Burn-
in","after-imaging",or"ghostimaging"isa
well-knownphenomenoninLCDpanel
technology.Inmostcases,the"burnedin"
or"after-imaging"or"ghostimaging"will
disappeargraduallyoveraperiodoftime
afterthepowerhasbeenswitchedoff.
• Alwaysactivateamovingscreensaver
programwhenyouleaveyourmonitor
unattended.
• Alwaysactivateaperiodicscreenrefresh
applicationifyourLCDmonitorwilldisplay
unchangingstaticcontent.
• Failuretoactivateascreensaver,ora
periodicscreenrefreshapplicationmay
resultinsevere“burn-in”or“after-image”
or“ghostimage”symptomsthatwillnot
disappearandcannotberepaired.The
damagementionedaboveisnotcovered
underyourwarranty.
Image appears distorted. Text is fuzzy or
blurred.
• SetthePC’sdisplayresolutiontothesame
modeasmonitor’srecommendedscreen
nativeresolution.
Green, red, blue, dark, and white dots appears
on the screen
• Theremainingdotsarenormal
characteristicoftheliquidcrystalusedin
today’stechnology,Pleasereferthepixel
policyformoredetail.
The "power on" light is too strong and is
disturbing
• Youcanadjust“poweron”lightusingthe
powerLEDSetupinOSDmainControls.
Forfurtherassistance,refertotheConsumer
InformationCenterslistandcontactPhilips
customerservicerepresentative.
9.2 SmartControl Premium FAQs
Q1. I change the monitor on a PC to a
different one and the SmartControl
Premium becomes un-usable, what do
I do?
Ans.: RestartyourPCandseeif
SmartControlPremiumcanwork.
Otherwise,youwillneedtoremove
andre-installSmartControlPremiumto
ensureproperdriverisinstalled.
Q2. The SmartControl Premium functions
worked well before, but it does not
work anymore, what can I do?
Ans.: Ifthefollowingactionswereexecuted,
themonitordrivermayneedtobere-
installed.
• Changedvideographicadaptertoanother
one
• Updatedvideodriver
• ActivitiesonOS,suchasservicepackor
patch
• RunWindowsUpdateandupdated
monitorand/orvideodriver
• Windowswasbootedwiththemonitor
poweroffordisconnected.
• Tofindout,pleaserightclickMyComputer
andclickonProperties->Hardware->
DeviceManager.
• Ifyousee“PlugandPlayMonitor”shows
underMonitor,thenyouneedtore-install.
SimplyremoveSmartControlPremiumand
re-installit.
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9. Troubleshooting & FAQs
Q3. After installing SmartControl Premium,
when clicking on SmartControl
Premium tab, nothing shows up after a
while or a failure message shows, what
happened?
Ans.: Itmightbeyourgraphicadaptorisnot
compatiblewiththeSmartControl
Premium.Ifyourgraphicadaptorisone
oftheabovementionedbrands,tryto
downloadthemostupdatedgraphic
adaptordriverfromcorresponding
companies’website.Installthedriver.
RemoveSmartControlPremium,and
re-installitoncemore.
Ifitisstillnotworking,wearesorrythat
thegraphicadaptorisnotsupported.
PleasevisitPhilipswebsiteandcheck
ifanupdatedSmartControlPremium
driverisavailable.
Q4. When I click on Product Information,
only partial information is shown, what
happened?
Ans.: Itmightbeyourgraphiccardadaptor
driverisnotthemostupdated
versionwhichfullysupportingDDC/
CIinterface.Pleasetrytodownload
themostupdatedgraphicadaptor
driverfromcorrespondingcompanies’
website.Installthedriver.Remove
SmartControlPremiumandre-installit
oncemore.
Attention
Theft mode enabled
Q5. I forgot my PIN for Theft Deterrence
Function. How can I do?
Ans.: PhilipsServicecenterhasarightto
askforlegitimateidentificationand
authorization,inordertoestablish
ownershipofthemonitor.
9.3 General FAQs
Q1: When I install my monitor what should
I do if the screen shows 'Cannot
display this video mode'?
Ans.: Recommendedresolutionforthis
monitor:1920x1080@60Hz.
• Unplugallcables,thenconnectyourPCto
themonitorthatyouusedpreviously.
• IntheWindowsStartMenu,selectSettings/
ControlPanel.IntheControlPanel
Window,selecttheDisplayicon.Insidethe
DisplayControlPanel,selectthe'Settings'
tab.Underthesettingtab,inboxlabelled
'desktoparea',movethesidebarto1920x
1080pixels.
• Open'AdvancedProperties'andsetthe
RefreshRateto60Hz,thenclickOK.
• Restartyourcomputerandrepeatstep2
and3toverifythatyourPCissetat1920
x1080@60Hz.
• Shutdownyourcomputer,disconnectyour
oldmonitorandreconnectyourPhilips
LCDmonitor.
• Turnonyourmonitorandthenturnon
yourPC.
Q2: What is the recommended refresh
rate for LCD monitor?
Ans.: RecommendedrefreshrateinLCD
monitorsis60Hz,Incaseofany
disturbanceonscreen,youcansetit
upto75Hztoseeifthatremovesthe
disturbance.
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers
(.inf and .icm)?
Ans.: Thesearethedriverfilesforyour
monitor.Followtheinstructionsinyour
usermanualtoinstallthedrivers.Your
computermayaskyouformonitor
drivers(.infand.icmfiles)oradriver
diskwhenyoufirstinstallyourmonitor.
Followtheinstructionstoinsertthe(
background
39
9. Troubleshooting & FAQs
companionCD-ROM)includedinthis
package.Monitordrivers(.infand.icm
files)willbeinstalledautomatically.
Q4: How do I adjust the resolution?
Ans.: Yourvideocard/graphicdriverand
monitortogetherdeterminethe
availableresolutions.Youcanselectthe
desiredresolutionunderWindows
®
ControlPanelwiththe"Display
properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: SimplypresstheOKbutton,thenselect
'Reset'torecallalloftheoriginalfactory
settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: Ingeneralitisrecommendedthat
thepanelsurfaceisnotsubjectedto
excessiveshocksandisprotectedfrom
sharporbluntobjects.Whenhandling
themonitor,makesurethatthereis
nopressureorforceappliedtothe
panelsurfaceside.Thismayaffectyour
warrantyconditions.
Q7: How should I clean the LCD surface?
Ans.: Fornormalcleaning,useaclean,soft
cloth.Forextensivecleaning,pleaseuse
isopropylalcohol.Donotuseother
solventssuchasethylalcohol,ethanol,
acetone,hexane,etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes,youcanchangeyourcolorsetting
throughOSDcontrolasthefollowing
procedures,
• Press"OK"toshowtheOSD(OnScreen
Display)menu
• Press"DownArrow"toselecttheoption
"Color"thenpress"OK"toentercolor
setting,therearethreesettingsasbelow.
1. ColorTemperature;Thesixsettingsare
5000K,6500K,7500K,8200K,9300K
and11500K.Withsettingsinthe5000K
rangethepanelappears"warm,witha
red-whitecolortone",whilea11500K
temperatureyields"cool,bluewhite
toning".
2. sRGB;thisisastandardsettingfor
ensuringcorrectexchangeofcolors
betweendifferentdevice(e.g.digital
cameras,monitors,printers,scanners,
etc)
3. UserDefine;theusercanchoosehis/
herpreferencecolorsettingbyadjusting
red,greenbluecolor.
Note
Ameasurementofthecoloroflightradiated
byanobjectwhileitisbeingheated.This
measurementisexpressedintermsof
absolutescale,(degreesKelvin).LowerKevin
temperaturessuchas2004Karered;higher
temperaturessuchas9300Kareblue.Neutral
temperatureiswhite,at6504K.
Q9: Can I connect my LCD monitor to any
PC, workstation or Mac?
Ans.: Yes.AllPhilipsLCDmonitorsarefully
compatiblewithstandardPCs,Macs
andworkstations.Youmayneedacable
adaptertoconnectthemonitorto
yourMacsystem.Pleasecontactyour
Philipssalesrepresentativeformore
information.
Q10: Are Philips LCD monitors Plug-and-
Play?
Ans.: Yes,themonitorsarePlug-and-Play
compatiblewithWindows7/Vista/XP/
NT,MacOSX,Linux
Q11: What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in
LCD panels?
Ans.: Uninterrupteddisplayofstillorstatic
imagesoveranextendedperiod
background
40
9. Troubleshooting & FAQs
maycause"burnin",alsoknownas
"after-imaging"or"ghostimaging",on
yourscreen."Burn-in","after-imaging",
or"ghostimaging"isawell-known
phenomenoninLCDpaneltechnology.
Inmostcases,the"burnedin"or
"atter-imaging"or"ghostimaging"will
disappeargraduallyoveraperiodof
timeafterthepowerhasbeenswitched
off.
Alwaysactivateamovingscreensaver
programwhenyouleaveyourmonitor
unattended.
Alwaysactivateaperiodicscreen
refreshapplicationifyourLCDmonitor
willdisplayunchangingstaticcontent.
Warning
Failuretoactivateascreensaver,oraperiodic
screenrefreshapplicationmayresultinsevere
“burn-in”or“after-image”or“ghostimage”
symptomsthatwillnotdisappearandcannotbe
repaired.Thedamagementionedaboveisnot
coveredunderyourwarranty.
Q12: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: YourLCDmonitorworksbestatits
nativeresolutionof1920x1080@
60Hz.Forbestdisplay,pleaseusethis
resolution.
background
2012 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specications are subject to change without notice.
Version: M3236GDE1L

Specifications

Indexed Terms: Monitor

Philips 236G3DHSB/00 Questions and Answers

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