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Error message
"Device Already
Added" appears.
Since the camera is designed for one
administrator account. This error message
will appear if the camera has been paired
already with another account. There are 3
options for this situation.
1. Add device with the same login information
as the account who has already paired the
device (refer to option 1 of Section 4).
2. Ask the user of the paired account to share
the camera access to you (refer to option
3 of Section 4). With this method, you can
not change the setting of the camera.
3. Unpair the device with the existing account
(In device setting, select "Delete device").
Press the RESET button on the camera for
5 seconds until you hear a beep. Then
the steps in Section 4.follow
Red indicator
light remains.
Indicates that power failure or network is
network is not connected.
1. Ensure that the password of Wifi is correct.
2. Ensure that the network connects to
internet properly.
3. Ensure that the camera is located within
range of the Wifi network.
Green indicator
light flashes
Indicates that connection to server failed.
1. Ensure that Wifi signal is strong enough
and bandwidth is enough for connection.
Move the device near to the Wifi hotspot or
increase the bandwidth.
3. Ensure that camera is not under
interference with other 2.4GHz signal.
Having trouble in
creating your
account and login
Please contact our Customer Support
at 1.800.898.9020
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