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Canon 2984C002 User Manual
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Canon 2984C002 Printer
Online Manual - Page 264
For 2984C002. Series: TR4500 series
PDF File Manual
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570 pages
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Using Online Manual
Symbols Used In This Document
Touch Enabled Device Users (Windows)
Trademarks And Licenses
Basic Operation
Printing Photos From A Computer
Printing Photos From A Smartphone/Tablet
Copying
Faxing
Network
Restrictions
Network Connection Tips
Default Network Settings
Detect Same Printer Name
Connects To Another Computer Via LAN/Changes From USB To LAN Connection
Printing Network Settings
Reconfiguration Method Of WiFi Connection
IJ Network Device Setup Utility (Windows)
IJ Network Device Setup Utility
Starting Up IJ Network Device Setup Utility
Diagnosing And Repairing Network Settings
Performing/Changing Network Settings
Canon IJ Network Device Setup Utility Screen
Performing Network Settings
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings
Performing/Changing WiFi Settings
Assigning Printer Information
List Of Models Which Does Not Support Diagnosis And Repair Function
Handling Paper, Originals, FINE Cartridges, Etc
Loading Paper
Loading Plain Paper
Loading Photo Paper
Loading Envelopes
Loading Originals
Where To Load Originals
Loading Originals On Platen
Loading Documents In The ADF (Auto Document Feeder)
Loading Based On Use
Supported Originals
Replacing A FINE Cartridge
Replacing A FINE Cartridge
Checking Ink Status On The LCD
Ink Tips
If Printing Is Faint Or Uneven
Maintenance Procedure
Printing The Nozzle Check Pattern
Examining The Nozzle Check Pattern
Cleaning The Print Head
Deep Print Head Cleaning
Aligning The Print Head
Cleaning
Cleaning Paper Feed Rollers
Cleaning Inside The Printer (Bottom Plate Cleaning)
Overview
Safety
Safety Precautions
Regulatory Information
Wee (EU&EEA)
Handling Precautions
Legal Restrictions On Scanning/Copying
Transporting Your Printer
When Repairing, Lending, Or Disposing Of The Printer
Keeping Print Quality High
Main Components And Their Use
Main Components
Front View
Rear View
Inside View
Operation Panel
Power Supply
Checking That Power Is On
Turning The Printer On And Off
Checking The Power Plug/Power Cord
Unplugging The Printer
LCD And Operation Panel
Entering Numbers, Letters, And Symbols
Changing Settings
Changing Printer Settings From Your Computer (Windows)
Changing The Print Options
Registering A Frequently Used Printing Profile
Setting The FINE Cartridge To Be Used
Managing The Printer Power
Changing The Printer Operation Mode
Changing Settings From Operation Panel
Changing Settings From Operation Panel
Setting Items On Operation Panel
FAX Settings
Print Settings
LAN Settings
Other Dev.settings
Language Selection
Firmware Update
Reset Setting
Feed Settings
Web Service Setup
ECO Settings
Quiet Setting
System Information
Specifications
Information About Paper
Supported Media Types
Paper Load Limit
Unsupported Media Types
Handling Paper
Printing
Printing From Computer
Printing From Application Software (Windows Printer Driver)
Basic Printing Setup
Paper Settings On The Printer Driver And The Printer (Media Type)
Paper Settings On The Printer Driver And The Printer (Paper Size)
Various Printing Methods
Setting A Page Size And Orientation
Setting The Number Of Copies And Printing Order
Execute Borderless Printing
Scaled Printing
Page Layout Printing
Tiling/Poster Printing
Duplex Printing
Setting Up Envelope Printing
Printing On Postcards
Overview Of The Printer Driver
Canon IJ Printer Driver
Canon IJ Status Monitor
Instructions For Use (Printer Driver)
Printer Driver Description
Quick Setup Tab Description
Main Tab Description
Page Setup Tab Description
Maintenance Tab Description
Canon IJ Status Monitor Description
Installing The MP Drivers
Printing Using Canon Application Software
Printing Using A Web Service
Printing From Smartphone/Tablet
Printing/Scanning With Wireless Direct
Paper Settings
Copying
Making Copies
Setting Items For Copying
Scanning
Scanning From Computer (Windows)
Scanning According To Item Type Or Purpose (IJ Scan Utility)
IJ Scan Utility Features
Scanning Easily (Auto Scan)
Scanning Documents And Photos
Creating/Editing PDF Files
Scanning Using Application Software (ScanGear)
What Is ScanGear (Scanner Driver)?
Starting ScanGear (Scanner Driver)
Scanning In Basic Mode
ScanGear (Scanner Driver) Screens
Basic Mode Tab
Advanced Mode Tab
General Notes (Scanner Driver)
Scanning Tips
Positioning Originals (Scanning From Computer)
Network Scan Settings
Scanning Using Smartphone/Tablet
Faxing
Preparing For Faxing
Connecting Telephone Line
Setting Telephone Line Type
Setting Receive Mode
Setting Sender Information
Registering Recipients
Registering Recipients Using Operation Panel Of Printer
Registering Fax/Telephone Number Of Recipients
Registering Recipients In Group Dial
Changing Registered Information
Deleting Registered Information
Printing List Of Registered Destinations
Registering Recipients Using Speed Dial Utility2 (Windows)
Starting Up Speed Dial Utility2
Speed Dial Utility2 Dialog Box
Saving Registered Telephone Directory On Printer To Your Computer
Registering A Fax/telephone Number Using Speed Dial Utility2
Changing A Fax/telephone Number Using Speed Dial Utility2
Deleting A Fax/telephone Number Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2
Registering Telephone Directory Has Been Saved On Your Computer To Printer
Sending Faxes Using The Operation Panel Of The Printer
Sending Faxes By Entering Fax/Telephone Number
Resending Faxes (Redialing Busy Number)
Setting Items For Sending Faxes
Sending Faxes From Computer (Windows)
Sending A FAX (Fax Driver)
Creating An Address Book (Fax Driver)
Edit Or Remove A Recipient From An Address Book (Fax Driver)
Search For A Recipient In An Address Book (Fax Driver)
Cannot Send Faxes From Computer
How To Open The Setting Screen Of The Fax Driver
General Notes (Fax Driver)
Receiving Faxes
Receiving Faxes
Changing Paper Settings
Memory Reception
Other Useful Fax Functions
Document Stored In Printer's Memory
Printing Document In Printer's Memory
Deleting Document In Printer's Memory
Frequently Asked Questions
Network Settings And Common Problems
Network Communication Problems
Cannot Find Printer On Network
Cannot Find Printer On Check Printer Settings Screen During Setup (Windows)
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Power Status
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking PC Network Connection
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Printer's WiFi Settings
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking WiFi Environment
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Printer's IP Address
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Security Software Settings
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Wireless Router Settings
Cannot Proceed Beyond Printer Connection Screen
Cannot Find Printer While Using WiFi
Network Connection Problems
Printer Suddenly Stopped Working For Some Reason
Network Key (Password) Unknown
Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
Other Network Problems
Checking Network Information
Restoring To Factory Defaults
Problems While Printing/Scanning From Smartphone/Tablet
Cannot Print/Scan From Smartphone/Tablet
Printing Problems
Printer Does Not Print
Ink Does Not Come Out
Paper Does Not Feed Properly/"No Paper" Error
Printout Results Are Unsatisfactory
Printouts Are Blank/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks Or Lines
Colors Are Unclear
Lines Are Misaligned/Distorted
Paper Is Smudged / Printed Surface Is Scratched
Vertical Line Next To Image
Scanning Problems (Windows)
Scanning Problems
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
Faxing Problems
Problems Sending Faxes
Cannot Send A Fax
Errors Often Occur When Send A Fax
Problems Receiving Faxes
Cannot Receive A Fax, Cannot Print A Fax
Telephone Problems
Cannot Dial
Telephone Disconnects During A Call
Poor Quality Fax Received
Mechanical Problems
Printer Does Not Turn On
Printer Turns Off Unexpectedly Or Repeatedly
USB Connection Problems
Cannot Communicate With Printer Via USB
Wrong Language Appears In LCD
Installation And Download Problems
Failed To MP Drivers Installation (Windows)
Updating MP Drivers In Network Environment (Windows)
Errors And Messages
An Error Occurs
Message (Support Code) Appears
List Of Support Codes For Error
List Of Support Codes For Error (Paper Jams)
1300
1303
1304
Paper Is Jammed Inside Printer
Removing Jammed Paper From Rear Side
1003
1200
1203
1250
1401
1430
1485
1682
1686
1688
168 A
1890
2110
2900
2901
4103
5011
5012
5100
5200
5 B02
6000
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Contents
Table of Contents
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Printer Driver Description
Quick Setup Tab Description
Main Tab Description
Page Setup Tab Description
Maintenance Tab Description
Canon IJ Status Monitor Description
264
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File type: PDF
File name: 29031082_2984c002.pdf
File size: 5 MB
File Language: English
Pages: 570
Author: Canon
File created: 2018-06-19
Published:
2021-08-26
Updated: 2023-08-04
Verified by
Connie Boehm
on 2023-08-04
Download File
Table of Contents
×
Using Online Manual
11
Symbols Used In This Document
12
Touch Enabled Device Users (Windows)
13
Trademarks And Licenses
14
Basic Operation
28
Printing Photos From A Computer
29
Printing Photos From A Smartphone/Tablet
35
Copying
39
Faxing
44
Network
46
Restrictions
48
Network Connection Tips
50
Default Network Settings
51
Detect Same Printer Name
53
Connects To Another Computer Via LAN/Changes From USB To LAN Connection
54
Printing Network Settings
55
Reconfiguration Method Of WiFi Connection
59
IJ Network Device Setup Utility (Windows)
60
IJ Network Device Setup Utility
61
Starting Up IJ Network Device Setup Utility
62
Diagnosing And Repairing Network Settings
63
Performing/Changing Network Settings
64
Canon IJ Network Device Setup Utility Screen
65
Performing Network Settings
69
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings
70
Performing/Changing WiFi Settings
73
Assigning Printer Information
78
List Of Models Which Does Not Support Diagnosis And Repair Function
79
Handling Paper, Originals, FINE Cartridges, Etc
80
Loading Paper
81
Loading Plain Paper
82
Loading Photo Paper
87
Loading Envelopes
93
Loading Originals
98
Where To Load Originals
99
Loading Originals On Platen
100
Loading Documents In The ADF (Auto Document Feeder)
102
Loading Based On Use
104
Supported Originals
107
Replacing A FINE Cartridge
109
Replacing A FINE Cartridge
110
Checking Ink Status On The LCD
116
Ink Tips
117
If Printing Is Faint Or Uneven
118
Maintenance Procedure
119
Printing The Nozzle Check Pattern
122
Examining The Nozzle Check Pattern
123
Cleaning The Print Head
124
Deep Print Head Cleaning
125
Aligning The Print Head
126
Cleaning
129
Cleaning Paper Feed Rollers
130
Cleaning Inside The Printer (Bottom Plate Cleaning)
132
Overview
134
Safety
135
Safety Precautions
136
Regulatory Information
139
Wee (EU&EEA)
142
Handling Precautions
153
Legal Restrictions On Scanning/Copying
154
Transporting Your Printer
155
When Repairing, Lending, Or Disposing Of The Printer
157
Keeping Print Quality High
158
Main Components And Their Use
159
Main Components
160
Front View
161
Rear View
163
Inside View
164
Operation Panel
165
Power Supply
167
Checking That Power Is On
168
Turning The Printer On And Off
169
Checking The Power Plug/Power Cord
171
Unplugging The Printer
172
LCD And Operation Panel
173
Entering Numbers, Letters, And Symbols
175
Changing Settings
178
Changing Printer Settings From Your Computer (Windows)
179
Changing The Print Options
180
Registering A Frequently Used Printing Profile
181
Setting The FINE Cartridge To Be Used
183
Managing The Printer Power
184
Changing The Printer Operation Mode
186
Changing Settings From Operation Panel
188
Changing Settings From Operation Panel
189
Setting Items On Operation Panel
190
FAX Settings
191
Print Settings
196
LAN Settings
197
Other Dev.settings
200
Language Selection
202
Firmware Update
203
Reset Setting
204
Feed Settings
206
Web Service Setup
207
ECO Settings
208
Quiet Setting
210
System Information
211
Specifications
212
Information About Paper
217
Supported Media Types
218
Paper Load Limit
220
Unsupported Media Types
222
Handling Paper
223
Printing
224
Printing From Computer
225
Printing From Application Software (Windows Printer Driver)
226
Basic Printing Setup
227
Paper Settings On The Printer Driver And The Printer (Media Type)
230
Paper Settings On The Printer Driver And The Printer (Paper Size)
232
Various Printing Methods
233
Setting A Page Size And Orientation
234
Setting The Number Of Copies And Printing Order
235
Execute Borderless Printing
237
Scaled Printing
240
Page Layout Printing
243
Tiling/Poster Printing
245
Duplex Printing
248
Setting Up Envelope Printing
252
Printing On Postcards
254
Overview Of The Printer Driver
256
Canon IJ Printer Driver
257
Canon IJ Status Monitor
259
Instructions For Use (Printer Driver)
262
Printer Driver Description
264
Quick Setup Tab Description
265
Main Tab Description
272
Page Setup Tab Description
277
Maintenance Tab Description
289
Canon IJ Status Monitor Description
291
Installing The MP Drivers
294
Printing Using Canon Application Software
295
Printing Using A Web Service
296
Printing From Smartphone/Tablet
297
Printing/Scanning With Wireless Direct
298
Paper Settings
302
Copying
305
Making Copies
306
Setting Items For Copying
308
Scanning
311
Scanning From Computer (Windows)
312
Scanning According To Item Type Or Purpose (IJ Scan Utility)
313
IJ Scan Utility Features
314
Scanning Easily (Auto Scan)
316
Scanning Documents And Photos
317
Creating/Editing PDF Files
318
Scanning Using Application Software (ScanGear)
321
What Is ScanGear (Scanner Driver)?
322
Starting ScanGear (Scanner Driver)
324
Scanning In Basic Mode
325
ScanGear (Scanner Driver) Screens
328
Basic Mode Tab
329
Advanced Mode Tab
337
General Notes (Scanner Driver)
343
Scanning Tips
345
Positioning Originals (Scanning From Computer)
346
Network Scan Settings
349
Scanning Using Smartphone/Tablet
353
Faxing
354
Preparing For Faxing
355
Connecting Telephone Line
356
Setting Telephone Line Type
360
Setting Receive Mode
362
Setting Sender Information
367
Registering Recipients
372
Registering Recipients Using Operation Panel Of Printer
373
Registering Fax/Telephone Number Of Recipients
374
Registering Recipients In Group Dial
377
Changing Registered Information
380
Deleting Registered Information
382
Printing List Of Registered Destinations
383
Registering Recipients Using Speed Dial Utility2 (Windows)
384
Starting Up Speed Dial Utility2
385
Speed Dial Utility2 Dialog Box
386
Saving Registered Telephone Directory On Printer To Your Computer
388
Registering A Fax/telephone Number Using Speed Dial Utility2
389
Changing A Fax/telephone Number Using Speed Dial Utility2
391
Deleting A Fax/telephone Number Using Speed Dial Utility2
393
Changing Sender Information Using Speed Dial Utility2
394
Registering/Changing Rejected Number Using Speed Dial Utility2
395
Registering Telephone Directory Has Been Saved On Your Computer To Printer
396
Sending Faxes Using The Operation Panel Of The Printer
397
Sending Faxes By Entering Fax/Telephone Number
398
Resending Faxes (Redialing Busy Number)
401
Setting Items For Sending Faxes
403
Sending Faxes From Computer (Windows)
405
Sending A FAX (Fax Driver)
406
Creating An Address Book (Fax Driver)
409
Edit Or Remove A Recipient From An Address Book (Fax Driver)
413
Search For A Recipient In An Address Book (Fax Driver)
416
Cannot Send Faxes From Computer
418
How To Open The Setting Screen Of The Fax Driver
420
General Notes (Fax Driver)
422
Receiving Faxes
423
Receiving Faxes
424
Changing Paper Settings
429
Memory Reception
431
Other Useful Fax Functions
433
Document Stored In Printer's Memory
434
Printing Document In Printer's Memory
435
Deleting Document In Printer's Memory
437
Frequently Asked Questions
439
Network Settings And Common Problems
441
Network Communication Problems
443
Cannot Find Printer On Network
444
Cannot Find Printer On Check Printer Settings Screen During Setup (Windows)
445
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Power Status
446
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking PC Network Connection
447
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Printer's WiFi Settings
448
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking WiFi Environment
449
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Printer's IP Address
451
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Security Software Settings
452
Cannot Find Printer On Check Printer Settings Screen During WiFi Setup (Windows)Checking Wireless Router Settings
453
Cannot Proceed Beyond Printer Connection Screen
454
Cannot Find Printer While Using WiFi
456
Network Connection Problems
459
Printer Suddenly Stopped Working For Some Reason
460
Network Key (Password) Unknown
465
Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
467
Other Network Problems
469
Checking Network Information
470
Restoring To Factory Defaults
473
Problems While Printing/Scanning From Smartphone/Tablet
474
Cannot Print/Scan From Smartphone/Tablet
475
Printing Problems
479
Printer Does Not Print
480
Ink Does Not Come Out
482
Paper Does Not Feed Properly/"No Paper" Error
484
Printout Results Are Unsatisfactory
487
Printouts Are Blank/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks Or Lines
489
Colors Are Unclear
493
Lines Are Misaligned/Distorted
495
Paper Is Smudged / Printed Surface Is Scratched
496
Vertical Line Next To Image
500
Scanning Problems (Windows)
501
Scanning Problems
502
Scanner Does Not Work
503
ScanGear (Scanner Driver) Does Not Start
504
Faxing Problems
505
Problems Sending Faxes
506
Cannot Send A Fax
507
Errors Often Occur When Send A Fax
510
Problems Receiving Faxes
511
Cannot Receive A Fax, Cannot Print A Fax
512
Telephone Problems
515
Cannot Dial
516
Telephone Disconnects During A Call
517
Poor Quality Fax Received
518
Mechanical Problems
519
Printer Does Not Turn On
520
Printer Turns Off Unexpectedly Or Repeatedly
521
USB Connection Problems
523
Cannot Communicate With Printer Via USB
524
Wrong Language Appears In LCD
525
Installation And Download Problems
526
Failed To MP Drivers Installation (Windows)
527
Updating MP Drivers In Network Environment (Windows)
529
Errors And Messages
530
An Error Occurs
531
Message (Support Code) Appears
532
List Of Support Codes For Error
535
List Of Support Codes For Error (Paper Jams)
537
1300
538
1303
540
1304
541
Paper Is Jammed Inside Printer
542
Removing Jammed Paper From Rear Side
545
1003
548
1200
549
1203
550
1250
551
1401
552
1430
553
1485
554
1682
555
1686
556
1688
557
168 A
558
1890
559
2110
560
2900
562
2901
563
4103
564
5011
565
5012
566
5100
567
5200
568
5 B02
569
6000
570
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