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59
Troubleshooting
Troubleshooting
If you experience trouble with your camera,
try the following solutions.
1 First check the items on the tables below.
If code “C:ss:ss” is displayed
on the LCD screen, the self-
diagnosis display function is
working (page 68).
2 Should your camera still not work
properly, press the RESET button on the
bottom of the camera using a fine-tipped
object, then turn on the power again. (All
the settings including date and time are
cleared.)
3 Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Batteries and power
RESET button
Symptom Cause Solution
The battery remaining
indicator is incorrect, or
sufficient battery remaining
indicator is displayed but
the power runs out soon.
• You have used the camera in an extremely cold
location.
• The batteries are discharged.
• The battery contacts or the terminals on
the
battery/“
Memory Stick” cover are dirty.
• The batteries are exhibiting the “memory effect”
(page 11).
• The batteries are dead (page 75).
—
p Install charged batteries (page 10).
p Wipe any dirt off from them with a dry cloth (page 11).
p To restore the batteries to their original condition, use them until
they are fully drained before recharging them.
p Replace the batteries with new ones.
The battery life is short.
• You are shooting/viewing images in an
extremely cold location.
• The batteries are not charged enough.
• The batteries are dead (page 75).
—
p Charge the batteries (page 10).
p Replace the batteries with new ones.
You cannot turn on the
camera.
• The batteries are not installed correctly.
• The batteries are discharged.
• The batteries are dead (page 75).
p Install the batteries correctly (page 12).
p Replace them with charged batteries (page 10).
p Replace the batteries with new ones.
T
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