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35
6
Copier trouble?
TROUBLESHOOTING
If any problem occurs, check the list below before contacting the Sharp Service Center.
See 
page:
15
16
–
–
18
24
24
37
20
29
31
20
Solution
Copier does not
operate.
Blank copies
Copier plugged in?
Problem Possible cause
Plug the copier into a grounded
outlet.
Power switch on?
Turn the power switch on.
Side cover closed
securely?
Gently close the side cover.
Front cover closed?
Gently close the front cover and
then close the side cover.
Is the original placed face
down on the original
table?
Place the original face down on
the original table.
Power save ( )
indicator on.
Is the copier in the
preheat mode?
Press any key to cancel the
preheat mode.
Adjust the exposure manually.
Adjust the automatic exposure
level.
Is original image too dark
or too light?
Is the copier in the
automatic exposure
mode?
Is the copier in the auto
power shut-off mode?
Press the print ( ) key to
cancel the auto power shut-off
mode.
Copies are too
dark or too light.
Is the copier in the photo
exposure mode?
Cancel the photo exposure
mode.
Dust, dirt,
smudges appear
on copies.
Original table or original
cover dirty?
Clean regularly.
Use a clean original.
Original smudged or
blotchy?
–
17
13
14
–
32
17
39
White lines in
the copies
Paper misfeeds
frequently.
Is the copier lens clean?
Clean the copier lens.
30
Striped copies
Is transfer charger clean?
Clean the transfer charger.
Non-standard paper
used?
Use standard paper. If using
special papers, feed the paper
through the bypass tray.
Paper curled or damp?
Store copy paper flat in the
wrapper in a dry location.
Pieces of paper inside
copier?
Paper damp?
Remove all pieces of misfed
paper.
Paper guides in the paper
tray not set properly?
Too much paper in the
paper tray or bypass tray?
Set the guides properly
depending on the paper size.
Remove excessive paper from
the tray.
Use copy paper within the
specified range.
Replace with dry copy paper. If
the copier is not used for long
time, remove the paper from the
paper tray and store it in its
wrapper in a dry location.
Is the copy paper too
heavy?
Images rub off
the copy easily.
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