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17
Problem Cause Solution
Poor air purification
quality.
Air filters need to be replaced. Replace the air filters as instructed in the
Replacing the Air Filters section on page 13.
Room is too large for the air purifier’s
applicable area.
Ensure the room is smaller than 129 ft² (12 m²).
Air inlet or outlet is blocked. Remove objects blocking air inlet or outlet.
Filters not properly placed in housing. Properly place filters as noted in the Getting
Started and Replacing the Air Filters sections
(pages 8 & 13).
Filter reset button is
still illuminated after
replacing the air filters.
The air purifier has been reset incorrectly. See the Resetting the Air Purifier section on
how to properly reset the unit (page 15).
Air purifier turns on,
then suddenly turns o.
Air purifier is defective or malfunctioning. Immediately discontinue use and contact
Customer Support (page 18). DO NOT attempt to
open the air purifier for self-servicing.
Air purifier beeps
repeatedly after
being powered on or
plugged in.
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