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en Troubleshooting
32
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
LEDs do not light up.
The appliance has no power
supply.
▶
Check to see whether the appliance
is connected to the mains.
Brewing process starts,
drink is not dispensed.
Water tank is wrongly inser-
ted.
1. Insert the water tank correctly.
2. Push the water tank into the appli-
ance until it clicks into place.
The water tank was re-
moved during the brewing
stage or there is air in the
system.
▶
Start the cleaning process with the
TDISC.
→"Performing initial start-up",
Page30
Float is stuck in the water
tank.
1. Remove the water tank.
2. Descale the appliance.
→"Descale the appliance",
Page31
3. Reach into the water tank and
move the float up and down.
Brewing process does not
start.
Status display lights up red.
TDISC has not been inser-
ted.
▶
Check whether the T DISC is inser-
ted.
The T DISC bar code is not
recognised.
▶
Clean the T DISC reading window
with a soft, damp cloth.
▶
Smooth out the film of the T DISC.
▶
Use a new TDISC.
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