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31
roubleshooting guide
Symptom Possible Cause Solution
• Water supply is not adequate in area
• Water supply taps are not
completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are
clogged.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
• Load is too small.
• Load is out of balance.
• The appliance has an unbalance
detection and correction system. If
individual heavy articles are loaded
(ex. bath mat, both robe, etc.), this
system may stop spinning or even
interrupt the spin cycle altogether.
• If the laundry is still too wet at the
end of the cycle, add smaller articles
of laundry to balance the load and
repeat the spin cycle.
• Is the door opened or
not completely closed?
• Water overfills due to the faulty
water valve.
• Water level sensor has
malfunctioned.
• Over load in motor.
• Is Inlet/outlet hose or drainage pump
frozen?
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose(s).
Clean and straighten the drain hose.
Clean the drain filter.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning
Close the door completely.
❋ If “ ”, “ ” is not released,
call for service.
Unplug the power plug and call for
service.
Close the water tap.
Unplug the power plug.
Call for service.
Supply warm water into the tub and
unfreeze outlet hose and drainage
pump. Wet a towel in warm water
and apply to inlet hose.
T
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