What do I do if the part I need is no longer available?

Parts - If a service part or accessory is no longer available, there is not a compatible part we can substitute. - You may be able to locate the part through another source. Check for an authorized GE Appliances Parts distributor in your area who may still have the item in inventory. You may also be able to find the part by conducting an online search using the part number. Some online parts distributors or other sites that sell used or refurbished parts may still have the item in stock. - If you are unsure which part number you need, locate the model number of your appliance and find your model on our Parts and Accessories web site. From there you will be able to access assembly diagrams that identify replacement parts from each section of the appliance. If you are unable to locate your model number or find it on our Parts and Accessories site, please Contact Us for guided assistance. Appliances - When an appliance is no longer manufactured, there is always a remote possibility it could still be in stock in a dealer's inventory. Since we are unable to confirm which models remain in stock at dealer sites, use our Where to Buy site for a listing of dealers near you to contact. If the model you would like is not available with any of those dealers, try expanding your search area. - Our site provides specifications and product information on many of our appliances that are no longer manufactured. If you cannot find your model on our site, Contact Us for assistance. We can often help provide the specifications you need, or even assist you with finding a comparable model. Publications - Appliances that are 20+ years old may have limited literature availability (owner's manuals, installation instructions, energy guide labels, templates, and wiring diagrams). If you are unable to find literature for your model on our site, Contact Us for assistance. In some cases, we may be able to locate the materials.

Is there a time limit on returning a part or accessory?

Parts and accessories may be returned for credit up to 90 days from the date the part or accessory was shipped to you from our warehouse. Returns need at least one billing cycle (30 days) to be processed before your account can be credited. - 30 Day Return Policy Items may be returned within 30 days from the date they were shipped from our warehouse without a restocking fee. - 31-90 Day Return Policy Items may be returned within 31-90 days from the date they were shipped from our warehouse. A $15 restocking fee will be charged. - Over 90 Day Return Policy Items that were shipped more than 90 days ago cannot be returned.

Where should returned, damaged, or unneeded parts and accessories be shipped?

In order to return damaged or unneeded parts, you need to complete the online returns process and get a Return Materials Authorization (RMA) number. Through this process, you will be given instructions on how to return the item, including the return shipping address. A RMA number is required for a return and must be visible on the return package or the return will not be processed.

GE® AHY10LZ 115 Smart Air Conditioner for Window User Manual

Owner Manual Air Conditioner

OPERATING INSTRUCTIONS

Controls

Features and appearance will vary.

Lights beside the touch pads on the air conditioner control panel indicate the selected settings.

Power Pad
Turns air conditioner on and off. When turned on, the display will show the room temperature.
Display
Shows the room temperature or time remaining on the Delay timer. Shows the Set temperature while setting the temperature in Cool or Eco modes.
Temp and Delay Increase + /Decrease - Pads
Use to set temperature or delay time. Temperature can be set in Cool and Eco mode.
Mode Pad
Use to set the air conditioner to Fan only, Cool, or Eco mode.
Fan Speed Pad
In Cool or Eco mode:Use to set the fan speed to Auto, High, Med or Low on the unit.
In Fan Only mode: Use to set the fan speed to High, Med, or Low on the unit.
Delay Pad (set by remote control only)
Delay ON - When the air conditioner is off, it can beset to automatically come on in 1 to 24 hours at its previous mode and fan settings.
Delay OFF - When the air conditioner is on, it can beset to automatically tum off in 1 to 24 hours.
How to set:
Press the Delay pad on the remote control. Each touch of the Increase + / Decrease - pads on the remote control will set the timer in 1-hour intervals.
To review the remaining time on the Delay timer, press the Delay pad on the remote control. Use the Increase +/Decrease - pads on the remote control to set anew time if desired.
To cancel the timer, press Decrease V pad on the remote control until the set time is zero.
Sleep Pad (set by air conditioner controls only)
The SLEEP mode sets the unit to gradually change settings over an 8 hour period to allow for some increased energy efficiency during sleep hours.
The SLEEP mode is available only in COOL and FAN only settings.
Press the SLEEP mode pad and its light will illuminate. The fan indicator will stay at the same setting but the air conditioner will automatically change the FAN speed to low in either COOL or FAN only mode.
In FAN only mode, the fan will stay in the LOW speed setting for 8 hours. After 8 hours, the air conditioner will resume the settings that were in place before the SLEEP mode pad was pressed. In COOL mode, the fan will stay in the LOW speed setting for 8 hours from the time the SLEEP mode pad was pressed. The air conditioner will also raise the set point 2°F in 30 minutes and 2°F more in another 30 minutes where it will remain for the next 7 hours. After 8 hours, the air conditioner will resume the settings that were in place before theSLEEP mode pad was pressed.
While the unit is in SLEEP mode, pressing any pad will return it to the settings that were in place before the SLEEP mode pad was pressed.
Filter Reset Pad
This feature automatically notifies you that the air filter must be cleaned. The indicator light will come on after 250 hours of operation. Clean the air filter (refer to page 6), place it back in the front panel, and press theFilter Reset pad. The light will go off.
WiFi Connect Pad

Using the Air Conditioner

Do Not Operate in Freezing Outdoor Conditions

This cool-only air conditioner was not designed for freezing outdoor conditions.

It must not be used when the outdoor temperature is below freezing (32°F).

Control Panel Lights On/Off Feature

This air conditioner has a control panel lights on/off feature where its lights will turn off when there is no activity with the controls for over one minute. To wake up the controls, press any pad on the controls and the lights will come on to show the previous settings.

To turn this feature off, press and hold the SLEEP pad, on the unit, for 5 seconds. The unit will beep to signal the successful toggle of the feature on and off.

Remote Control

To ensure proper operation, aim the remote control at the signal receiver on the air conditioner.
The remote control signal has a range of up to 20 feet.
Make sure nothing is between the air conditioner and the remote control that could block the signal.
Make sure batteries are fresh and installed correctly as indicated on the remote control.

Cool Mode

Use the Cool mode at Low, Med, High or Speed for cooling. Use the temperature Increase +/ Decrease - pads to set the desired temperature between 64°F and 86°F in 1°F increments.

An electronic thermostat is used to maintain the room temperature. The compressor will cycle on and off to keep the room at the set level of comfort. Set the thermostat at a lower number and the indoor air will become cooler. Set the thermostat at a higher number and the indoor air will become warmer.

NOTE: If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting, it may take approximately 3 minutes for the compressor to start and cooling to begin.

Cooling Descriptions

For Normal Cooling—Select the Cool mode and High or Med fan with a middle set temperature.

For Maximum Cooling—Select the Cool mode and High fan with a lower set temperature.

For Quieter and Nighttime Cooling—Select the Cool mode and Low fan with a middle set temperature.

Eco Mode

Controls the fan.

ON—The fan will cycle on and off with the compressor. This may result in wider variations of room temperature and humidity.

NOTE: the fan may continue to run for a short time or may pulse intermittently after the compressor cycles off to sample the room air.

OFF—The fan runs all the time, while the compressor cycles on and off.

Fan Only Mode

Use the Fan Only Mode at Low, Med or High fan speed to provide air circulation and filtering without cooling. Since fan-only settings do not provide cooling, a Set temperature cannot be entered. The room temperature will appear in the display.

Auto Fan Mode

Set to Auto for the fan speed to automatically set to the speed needed to provide optimum comfort settings with the set temperature.

If the room needs more cooling, the fan speed will automatically increase. If the room needs less cooling, the fan speed will automatically decrease.

Air Direction

Use the levers to adjust the air direction left or right. Tilt the louver bank to adjust up and down.

CARE AND CLEANING

Grille and Case

Turn the air conditioner off and remove the plug from the wall outlet before cleaning.

To clean, use water and a mild detergent. Do not use bleach or abrasives.

Air Filter

The air filter behind the front grille should be checked and cleaned at least every 30 days or more often if necessary.

To remove:

Open the inlet grille by pulling downward on the tabs at the top upper corners of the inlet grille until the grille is in a 45º position. Remove the filter.

Clean the filter with warm, soapy water. Rinse and let the filter dry before replacing it. Do not clean the filter in a dishwasher.

CAUTION: DO NOT operate the air conditioner without a filter because dirt and lint will clog it and reduce performance.

Outdoor Coils

The coils on the outdoor side of the air conditioner should be checked regularly. If they are clogged with dirt or soot, they may be professionally cleaned.

How to Insert the Battery in the Remote Control

Remove the screw on the back of the battery cover.
Pinch the slide lock and pull the battery tray out at the same time.
Insert new battery, making sure that the (+) and (–) of battery are installed correctly.
Reinsert the battery tray and reinstall the screw.

NOTES:

Use one CR 2025 (3V0 Lithium battery
Remove the battery from the remote control if the system is not going to be used for a long time.

TROUBLESHOOTING

Problem	Possible Cause	What To Do
Air conditioner does not start.	The unit is unplugged.	Make sure the air conditioner plug is pushed completely into the outlet.
	The fuse is blown/circuit breaker is tripped.	Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
	Power Failure.	The unit will automatically restart in the setting last used after the power is restored. There is a protective time delay (approximately 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal cooling for 3 minutesafter it is turned back on.
	The current interrupter device is tripped.	Press RESET button located on the power cord plug. If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician.
Air conditioner does not cool as it should.	Indoor airflow is restricted.	Make sure there are not curtains, blinds or furniture blocking the front of the air conditioner.
	The temp control may not be set properly.	Turn the temperature control to a higher number.
	The air filter is dirty.	Clean the filter at least every 30 days. See Care and Cleaning section.
	The room may have been hot.	When the air conditioner is first turned on, you need to allow time for the room to cool down.
	Cold air is escaping.	Check for open furnace registers and cold air returns.
	Cooling coils have iced up.	See "Air Conditioner freezing up" below.
Air conditioner freezing up	Ice blocks the air flow and stops the air conditioner from cooling the room.	Set the mode control to High Fan or High Cool with the temperature setting as high as it can be set.
Water drips outside	Hot, humid weather.	This is normal.
Water drips inside	The air conditioner is not tilted to the outside.	For proper disposal, make sure the air conditioner slants slightly from the case front to the rear.
Water collects in base pan	Moisture removed from air and drain into base pan.	This is normal for a short period in areas with little humidity; normal for a longer period in very humid areas.

GE® AHY10LZ 115 Smart Air Conditioner for Window

Product's Documents