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subzero.com
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7
TROUBLESHOOTING
High temperatures, unit runs excessively or unit giving off
too much heat.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Increased ambient temperatures may cause compres-
sors to run longer.
• If temperature display shows 7° and 12°, but is not
cooling, unit may be in showroom mode. Contact
Sub-Zero factory certified service.
ODOR
• Unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
SERVICE
• Maintain the quality built into your product by contacting
Sub-Zero factory certified service.
• When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to page 4 for rating plate
location.
• For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 2.
Troubleshooting
SERVICE INDICATOR
ashes in control panel display.
• Verify condenser is clean.
• Turn unit off at the control panel, then on. If indicator
continues to flash, contact Sub-Zero factory certified
service.
UNIT OPERATION
No lights or cooling.
• Verify power is on.
• Verify electrical power to unit and home circuit breaker
is on.
No lights.
• Door may have been left ajar which has disabled lights
to eliminate excess heat. If lights are out, close door for
one hour. If lights are still out, contact Sub-Zero factory
certified service.
• Cabinet lighting must be replaced by Sub-Zero factory
certified service.
Condensation forms inside unit.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Verify door gasket does not have rips or tears. If it does,
contact Sub-Zero factory certified service.
Sub-Zero Products Limited Warranty
INTERNATIONAL PRODUCTS
FOR RESIDENTIAL USE ONLY
FULL TWO YEAR WARRANTY
For two years from the date of original installation, your Sub-Zero product warranty covers all
parts and labor to repair or replace, under normal residential use, any part of the product that
proves to be defective in materials or workmanship. All service provided by Sub-Zero under
the above warranty must be performed by Sub-Zero factory certified service, unless otherwise
specified by Sub-Zero, Inc. Service will be provided during normal business hours.
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero product warranty covers all
parts and labor to repair or replace, under normal residential use, the compressor, condenser,
evaporator, drier and all connecting tubing that prove to be defective in materials or work-
manship. All service provided by Sub-Zero under the above warranty must be performed by
Sub-Zero factory certified service, unless otherwise specified by Sub-Zero, Inc. Service will be
provided during normal business hours.
Sub-Zero, Sub-Zero & Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and
service marks of Sub-Zero, Inc. Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appli
-
ance, Inc. (collectively, the “Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
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