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Troubleshooting en
25
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
Malfunctions
Errors Cause Troubleshooting
The appliance is not work-
ing.
No displays light up.
The mains plug has not been
inserted properly.
▶
Connect the mains plug.
Fuse has been tripped.
▶
Check the fuses.
The power has failed. 1. Check whether the power is on.
2. Place ice packs (if available) on the
frozen food.
The refrigeration unit is
switching on more fre-
quently and for longer.
The appliance door was
opened frequently.
▶
Do not open appliance door unne-
cessarily.
The ventilation openings are
covered up.
▶
Remove any obstructions from in
front of the ventilation openings.
The base of the refrigerator
compartment is wet.
The condensation channel
or drainage hole are
blocked.
▶
Clean the condensation channel
and the drainage hole. →Page23
Temperature problem
Errors Cause Troubleshooting
The temperature differs
greatly from the setting.
Different causes are pos-
sible.
1. Switch off the appliance.
→Page17
2. Switch the appliance back on after
fiveminutes. →Page17
‒ If the temperature is too
warm, check the temperature
again after a couple of hours.
‒ If the temperature is too cold,
check the temperature again
on the following day.
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