LG OLED55C1PTB C1 55 inch 4K TV with Self Lit OLED

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User manual Television

Preparing

Lifting and moving the TV

When moving or lifting the TV, read the following to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.

  • It is recommended to move the TV in the box or packing material that the TV originally came in.
  • Before moving or lifting the TV, disconnect the power cord and all cables.
  • When holding the TV, the screen should face away from you to avoid damage.

  • Hold the side and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grill area.

  • When transporting a large TV, there should be at least 2 people.
  • When transporting the TV by hand, hold the TV as shown in the following illustration.

  • When transporting the TV, do not expose the TV to jolts or excessive vibration.
  • When transporting the TV, keep the TV upright; never turn the TV on its side or tilt towards the left or right.
  • Do not place the product on the floor with its front facing down without padding. Failure to do so may result in damage to the screen.
  • When handling the TV, be careful not to damage the protruding buttons.

  • Avoid touching the screen at all times, as this may result in damage to the screen.
  • When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.

Mounting on the Table

1 Lift and tilt the TV into its upright position on a table.

  • Leave a minimum of 10 cm (4 inches) space from the wall for proper ventilation.

2 Connect the power cord to a wall outlet.

  • Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
  • If you install the TV on a stand, you need to take actions to prevent the product from overturning. Otherwise, the product may fall over, which may cause injury.
  • Do not use any unapproved items to ensure the safety and lifespan of the product.
  • Any damages or injuries by using unapproved items are not covered by the warranty.
  • Make sure that the screws are fastened tightly. (If they are not fastened securely enough, the TV may tilt forward after being installed.)
  • If a television is not positioned in a sufficiently stable location, it can be potentially hazardous due to falling. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

- Using cabinets or stands recommended by the manufacturer of the television.

- Only using furniture that can safely support the television.

- Ensuring the television is not overhanging the edge of the supporting furniture.

- Not placing the television on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television to a suitable support.

- Not standing the televisions on cloth or other materials placed between the television and supporting furniture.

- Educating children about the dangers of climbing on furniture to reach the television or its controls.

Securing TV to the Wall

  1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts inserted at the eye-bolts position, remove the bolts first.
  2. Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eye-bolts on the rear of the TV.
  3. Connect the eye-bolts and wall brackets tightly with a sturdy rope or cable. Make sure to keep the rope parallel to the flat surface.

  • Use a platform or cabinet that is strong and large enough to support the TV securely.
  • Brackets, bolts and ropes are optional. You can obtain additional accessories from your local dealer.

Mounting to the Wall

Attach an optional wall mount bracket at the rear of the TV carefully and install the wall mount bracket on a solid wall perpendicular to the floor. When you attach the TV to other building materials, please contact qualified personnel. LG recommends that wall mounting be performed by a qualified professional installer. We recommend the use of LG’s wall mount bracket. LG’s wall mount bracket is easy to move with cables connected. When you do not use LG’s wall mount bracket, please use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices. It is advised to connect all the cables before installing fixed wall mounts.

• Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.

• For more information of screws and wall mount bracket, refer to the Separate purchase.

• If you intend to mount the product to a wall, attach VESA standard mounting interface (optional parts) to the back of the product. When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.

• When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.

• Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.

• Please use the accessory cable holder when hanging on the wall.

(Only OLED48/55/65/77C1*)

Wall Mounting Bracket

(Depending upon model)

Make sure to use screws and wall mount bracket that meet the VESA standard. Standard dimensions for the wall mount kits are described in the following table.

Antenna/Cable

Connect the TV to a wall antenna socket with an RF cable (75 Ω).

  • Use a signal splitter to use more than 2 TVs.
  • If the image quality is poor, install a signal amplifier properly to improve the image quality.
  • If the image quality is poor with an antenna connected, try to realign the antenna in the correct direction.
  • An antenna cable and converter are not supplied.
  • For a location that is not supported with Ultra HD broadcasting, this TV cannot receive Ultra HD broadcasts directly.

Satellite dish

Connect the TV to a satellite dish to a satellite socket with a satellite RF cable (75 Ω). (Depending on model)

Starting TV

Turning on the TV

You can simply operate the TV functions, using the button.

Using button

Power On (Press)
Power Off1) (Press and Hold)
Menu Control (Press2))
Menu Selection (Press and Hold3))
<A type>
1) All running apps will close.
2) You can access and adjust the menu by pressing the button when TV is on.
3) You can use the function when you access menu control.
<B type>
1) All running apps will close, and any recording in progress will stop.

Note: If the TV is turned on for the first time after it was shipped from the factory, initialization of the TV may take a few minutes.

Adjusting the menu

When the TV is turned on, press the button one time. You can adjust the Menu items using the button.

<A type>

<B type>

Note:

  • Your TV’s OSD (On Screen Display) may differ slightly from that shown in this manual.
  • The available menus and options may differ from the input source or product model that you are using.
  • New features may be added to this TV in the future.
  • The device must be easily accessed to a location outlet near the access. Some devices are not made by turning on / off button, turning off the device and unplugging the power cord.

Inserting the battery

When the message [Magic Remote battery is low. Please change the battery.] is displayed, replace the battery.

To replace batteries, open the battery cover, replace batteries (1.5 V AA) matching the and ends to the label inside the compartment, and close the battery cover.

  • Do not mix new batteries with old batteries. This may cause the batteries to overheat and leak.
  • Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution.
  • This apparatus uses batteries. In your community there might be regulations that require you to dispose of these batteries properly due to environmental considerations. Please contact your local authorities for disposal or recycling information.
  • Batteries inside or inside the product shall not be exposed to excessive heat such as sunshine, fire or the like.

Registering Magic Remote Control

How to register the Magic Remote Control

To use the Magic Remote, first pair it with your TV.

1 Put batteries into the Magic Remote and turn the TV on.

2 Point the Magic Remote at your TV and press the Wheel (OK) on the remote control.

* If the TV fails to register the Magic Remote, try again after turning the TV off and back on.

How to deregister the Magic Remote Control

Press the (Back) and (Home) buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.

* Press and hold the (Home) and (Q. Settings) buttons for more than 5 seconds to disconnect and re-register the Magic Remote at the same time.

It is recommended that an Access Point (AP) be located more than 0.2 m (0.65 ft) away from the TV. If the AP is installed closer than 0.2 m (0.65 ft), the Magic remote control may not perform as expected due to frequency interference.

Connecting Smart Devices using NFC Tagging

Using the NFC Feature

NFC is technology that uses Near Field Communication, allowing you to conveniently send and receive information without separate settings. By bringing a smart device near the NFC-enabled remote control, you can install the LG ThinQ app and connect the device to the TV.

  1. Turn on NFC in the smart device’s settings. To use NFC with Android devices, set the NFC option to enable ‘read/write tags’ in the smart device’s settings. The NFC settings may vary depending on the device.
  2. Bring the smart device near the (NFC) on the remote control. The required distance for NFC tagging is about 1 cm (0.39 inches).
  3. Follow the instructions to install the LG ThinQ app on your smart device.
  4. Retagging the smart device to the remote control allows you to conveniently access various features on the connected TV through the LG ThinQ app.

Note:

This feature is available for NFC-enabled smart devices only.

This feature is only available if the remote control has an NFC logo.

Using Magic Remote Control

Using Magic Remote Control

(Depending upon model)

The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly.

(Some buttons and services may not be provided depending on models or regions.)

Note:

**To use the button, press and hold for more than 1 second.

• In Analogue TV and some countries, some remote control buttons may not work.

Connections

You can connect various external devices to the TV. For more information on external device’s connection, refer to the manual provided with each device.

HDMI

  • When connecting the HDMI cable, the product and external devices should be turned off and unplugged.

  • Supported HDMI Audio format (Depending upon model): True HD (48 kHz), Dolby Digital / Dolby Digital Plus (32 kHz, 44.1 kHz, 48 kHz), PCM (32 kHz, 44.1 kHz, 48 kHz, 96 kHz, 192 kHz)

Note:

  • If the device connected to Input Port also supports HDMI Deep Color, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, change the TV’s [HDMI Deep Color] setting to off.
  • → [General] → [Devices] → [HDMI Settings] → [HDMI Deep Color]

(OLED48/55/65A1*)

- On: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0),

- Off: Support 4K @ 50/60 Hz (4:2:0)

(OLED55/65/77B1*)

- On: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0), <3,4 port only> 4K @ 100/120 Hz (4:4:4, 4:2:2, 4:2:0)

- Off: Support 4K @ 50/60 Hz (4:2:0)

(OLED48/55/65/77/83C1*)

- On: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0), 4K @ 100/120 Hz (4:4:4, 4:2:2, 4:2:0)

- Off: Support 4K @ 50/60 Hz (4:2:0)

  • Use a certified cable with the HDMI logo attached.
  • If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
  • Recommended HDMI Cable Types

- Ultra High Speed HDMI®/™ cable (3 m or less)

USB

  • Some USB Hubs may not work. If a USB device connected using a USB Hub is not detected, connect it to the USB port on the TV directly.

Note:

  • For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick, 18 mm width and 8 mm a wire diameter. Use an extension cable that supports USB 2.0 or higher if the USB cable or USB memory stick does not fit into your TV’s USB port.

External Devices

Available external devices are: Blu-ray player, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices.

Note:

  • The external device connection may differ from the model.
  • Connect external devices to the TV regardless of the order of the TV port.
  • If you record a TV program on a Blu-ray/DVD recorder or VCR, make sure to connect the TV signal input cable to the TV through a DVD recorder or VCR. For more information of recording, refer to the manual provided with the connected device.
  • Refer to the external equipment’s manual for operating instructions.
  • If you connect a gaming device to the TV, use the cable supplied with the gaming device.
  • In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the [Picture] menu until the picture is clear.
  • In PC mode, some resolution settings may not work properly depending on the graphics card.
  • If ULTRA HD content is played on your PC, video or audio may become disrupted intermittently depending on your PC’s performance. (Depending on model)
  • When connecting via a wired LAN, it is recommended to use a CAT 7 cable. (Only when port is provided.)

Troubleshooting

Cannot control the TV with the remote control.

• Check the remote control sensor on the product and try again.

• Check if there is any obstacle between the product and the remote control.

• Check if the batteries are still working and properly installed ( to , to ).

No image display and no sound is produced.

• Check if the product is turned on.

• Check if the power cord is connected to a wall outlet.

• Check if there is a problem in the wall outlet by connecting other products.

The TV turns off suddenly.

• Check the power control settings. The power supply may be interrupted.

• Check if the auto-off function is activated on the settings related time.

• If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.

When connecting to the PC (HDMI), no signal is detected.

• Turn the TV off/on using the remote control.

• Reconnect the HDMI cable.

• Restart the PC with the TV on.

Abnormal Display

• If the product feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal, there is nothing wrong with product.

• This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/or brightly coloured dots (white, red, blue or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and does not affect the performance and reliability of the product.

This phenomenon also occurs in third-party products and is not subject to exchange or refund.

• You may find different brightness and colour of the panel depending on your viewing position(left/right/ top/down).

This phenomenon occurs due to the characteristic of the panel.

• It is not related with the product performance, and it is not malfunction.

Generated Sound

• “Cracking” noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.

• Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.

  • Make sure to wring any excess water or cleaner from the cloth.
  • Do not spray water or cleaner directly onto the TV screen.
  • Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.

Reference file: LG OLED55C1PTB C1 55 inch 4K TV with Self Lit OLED

Specifications

Indexed Terms: OLED TV, Self-lit Pixels

LG Electronics OLED55C1PTB Questions and Answers

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