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65
Frequently asked questions
Unable to perform remote
operation
• Make sure the remote access is on
(see Section 10.6.2).
• Make sure you entered the correct
remote access code.
• Use a touch-tone phone.
If the above solutions do not help,
remove the power from both the
handset and the base. Wait for 1 minute
and try again.
Cannot receive new SMS
• Check if SMS storage space is full, and
delete old SMS.
• Make sure that your SMS settings are
correct (see Section 9.4).
• In order to use SMS, you must
subscribe to both SMS and Caller Line
Identification (CLI) service. Contact
your provider for more information.
Cannot send or receive new SMS
• Make sure that your SMS settings are
correct (see Section 9.4).
• In order to use SMS, you must
subscribe to both SMS and Caller Line
Identification (CLI) service. Contact
your provider for more information.
• Check whether another SMS-enabled
phone is also on your line. If so,
deactivate SMS reception on one of
the devices.
• There may be a problem of
compatibility between operators.
Contact your provider for more
information.
• Check whether your identity is
withheld. If so, deactivate Withhold
ID (see Section 8.10).
Note
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