User Manual Westinghouse WQE6870SA 680L French Door Fridge

Westinghouse WQE6870SA 680L French Door Fridge - Use Manual - Use Guide PDF.
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  • Owner's manual - (English)



USER MANUAL

FEATURES AT A GLANCE

  1. Ice Maker
  2. Air distributor - Multiflow
  3. Air filter
  4. Water filter
  5. Flip up glass shelf
  6. Slide/fold glass shelf
  7. Left Spillsafe™ glass shelf
  8. Right Spillsafe™ glass shelf
  9. Crisper shelf cover
  10. FreshSeal™ crisper
  11. FreshSeal™ crisper
  12. Left Snack Zone compartment
  13. Right Snack Zone Compartment
  14. Upper fixed door bin
  15. Left fixed door bin
  16. FlexStor™ dairy bin
  17. FlexStor™ 2/3 bin
  18. FlexStor™ 1/3 bin
  19. Expandable bin
  20. Bottle storage bin
  21. FlexSpace™ shelf
  22. Freezer shelf
  23. FlexSpace™ drawer
  24. Freezer drawer
  25. FlexSpace™ door bin
  26. Freezer door bin
  27. Refrigerator/Freezer control panel
  28. Water and Ice Dispenser Trigger
  29. FlexSpaceTM control panel (On the FlexSpaceTM door side)

INSTALLING YOUR NEW APPLIANCE

Unpacking

ENVIRONMENT

Most of the packing materials are recyclable. Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers.

Important – check for any damages or marks. If you find the refrigerator is damaged or marked, you must report it within 7 days should you wish to claim for damage/marks under the manufacturers warranty. This does not affect your statutory rights.

Clean your refrigerator thoroughly following the instructions in the “Cleaning” section and wipe off any dust that has accumulated during shipping.

Locating the refrigerator

Automatic aerosol systems (such as insect control) should not be located adjacent to the product as the spray may cause long term damage to the external plastics of the appliance.

Do not put the refrigerator in a location that is too cold or is unprotected, for example in a garage or on a veranda. The ambient temperature should be above 10°C.

Put the refrigerator in a dry place avoiding areas of high moisture or humidity.

Ensure the refrigerator is located on an even surface.

Adequate ventilation around your refrigerator

The diagram below shows the recommended airspace to allow for ventilation of your refrigerator.

When positioned in a corner area, spacing of right side at least 260 mm and left side at least 355 mm on the hinge side will allow the doors to open enough to enable the removal of bins and shelves.

Installing your refrigerator

Allow the following clearances for ease of installation, proper air circulation, and plumbing and electrical connections:

Door opening

Your refrigerator should be positioned to allow easy access to a counter when removing food. For best use of refrigerator drawers and freezer baskets, the refrigerator should be in a position where both can be fully opened.

LED lighting

Your appliance is fitted with long life LED lighting.

In the unlikely event the LED lights should fail, then the LED lights should be serviced by the service agent, to avoid a safety hazard. Refer to the warranty page for contact details.

Cabinet Leveling & Refrigerator Door Alignment (if necessary)

  • All four corners of the cabinet must rest firmly on the floor
  • The front should be slightly elevated to ensure that doors close and seal properly.
  • Doors should align with each other and be level.

Most of these conditions can be met by raising or lowering the adjustable front rollers.

To level the cabinet using the front rollers:

1. Lower anti-tip legs until they are both touching the floor. Use a pair of pliers to adjust.

To raise: turn leg clockwise.

To lower: turn leg counterclockwise.

2. Ensure both doors are bind-free with their seals touching the cabinet on all four sides and that cabinet is stable

To make final door height adjustments:

  1. Insert Electrolux 10mm wrench into the shaft of the lower hinge.
  2. To lower door: turn adjustment screw clockwise.

To raise door: turn adjustment screw counterclockwise.

Flipper Mullion

Adjust Flipper Mullion for proper connection with the mullion guide by ensuring the flipper mullion is folded and perpendicular to the fresh food door. If the mullion guide is not in the correct position, it could prevent the door from closing completely.

CONNECTING THE WATER SUPPLY

Before Installing the Water Supply Line, You Will Need:

  • Basic Tools: adjustable wrench, flat-blade screwdriver, and PhillipsTM screwdriver
  • The water dispenser and automatic ice maker require a drinkable water supply with a pressure range of between 206kPa and 689kPa (30PSI and 100PSI ). If the water supply is above 100psi a pressure limiting valve should be installed.
  • A water supply to suit a ½” tap fitting is required adjacent to the refrigerator. It is recommended that a licensed plumber install a new water supply outlet nearer to the appliance should the tubing supplied not be long enough. It is not recommended that the tubing be extended as this could adversely affect the flow of water to the ice maker or water dispenser. If there is a risk of flow rate higher than the maximum flow rate 2.46 L/ min, a flow controller should be installed.

To Connect Water Supply Line to Ice Maker Inlet Valve

Installation kit supplied with Refrigerator:

A - Adapter ½ to ¼ inch to connect the water supply outlet to the water supply line.

B - Water supply line ¼ inch with 3 meters in length.

C - ¼ inch connector to connect the water,supply line to the refrigerator tube.

  1. Disconnect the refrigerator from the power source.
  2. Attach the adapter (item A above) to the water line, connect the water supply line (item B) to the adapter (item A) while holding the other end of the water supply line in a bucket or sink Turn on the water supply to eliminate air and clean the water supply line. Turn off the water supply.
  3. Remove the plastic protector from the refrigerator tube and connect the water supply line (item B) to the refrigerator tube using the connector (item C) as shown in fig. Make sure the tubes are inserted completely into the connections.
  4. Wrap excess water supply line behind refrigerator so that it does not vibrate with refrigerator operation. Do not twist the pipe.
  5. Turn on the water supply, check that there are no leaks in the connections.
  6. Reconnect the refrigerator to the power source.
  7. The Ice Maker is factory-switched, within 24 hours your refrigerator will have produced ice, discard the first production.

Water Filter

The water filter should not be used on water that is micro biologically unsafe or with water of unknown quality. The service life of the filter may be reduced in water supplies that contain an excess of particles or other impurities.

Reduced flow rate is an indication that a new filter is required. Failure to replace the filter when required can affect the function of the ice maker. Service calls caused by a failure to replace the filter are not covered by warranty.

Replacement water filters are available from

Electrolux Home Products Spare Parts Centres and can be posted to you for your convenience (refer to spare parts contact numbers on the warranty page).

ABOUT THE USER INTERFACE

Controls –External User interface

1.Quick Freeze (on/off)

  • Activates a faster rate for freezing food in the freezer. Deactivates after 12 hours.

2. Drinks Chill

  • Quickly chills a drink inside the freezer compartment. Touch the Drinks Chill Key, a time value will display on the freezer temp display (in minutes) and can be changed using the +/- buttons. A tone will sound when the time has been input. Range is from 20-45 minutes in 5 minute intervals.

3. Ice Maker

  • When LED is lit, the ice maker is on. When ice maker is in OFF state, the indicator will blink when dispensing ice. Press and hold for 3 seconds to turn ice maker on/off.

4. Lock

  • Press and hold for 3 seconds to enable/disable. While in the locked state, you will not be able to change any settings on the display nor dispense ice and water. The indicator will flash and an audible warning tone is played.

5. Adjusting Temp

  • Press either the + or - to adjust to desired temperature setting.
  • Freezer temp - Control temperatures range
  • From -23°C to -15°C.
  • Refrigerator temp - Control temperatures range
  • From +1°C to +7°C.

6. Door Open

  • Illuminates and sounds an alarm when the door is left open for 5 minutes or more. It stays illuminated as long as the door is open. Pressing any key will mute and reset the alarm.

7. Replace Water Filter

  • Display illuminates every 6 months or when filter needs replacing. Press and hold ‘Reset Water Filter’ for 3 seconds to reset.

8. Replace Air Filter

  • Display illuminates every 6 months or when filter needs replacing. Press and hold ‘Reset Air Filter’ for 3 seconds to reset.

9. Water

  • Press the “water” key to select water. An indicator light will be illuminated above the active feature.

10. Cubed Ice

  • Press the “cube” key to select cubed ice. An indicator light will be illuminated above the active feature.

11.Crushed Ice

  • Press the “crush” key to select crushed ice. An indicator light will be illuminated above the active feature.

12. Quick Chill

  • Quick chill is a faster rate for chilling food in the refrigerator compartment. Deactivates after 6 hours.

13. Reset Air Filter

  • After replacing filter, press and hold for 3 seconds to reset.

14. Reset Water Filter

  • After replacing filter, press and hold for 3 seconds to reset.

15.Lighting

  • Press the light button to turn on/off the dispenser light. If you press and hold it for 3 sec. it will toggle on/off the handles ambient lighting

Controls – Internal User interface

1. Unlock

  • The interface will automatically lock after 3 seconds without any interaction. Press and hold 3 seconds to unlock the interface. A tone will sound to confirm your choice.

2. Chilled Wine

  • Choosing Chilled Wine will set FlexSpace temperature to 7°C. A tone will sound to confirm your choice

3. Deli Snacks

  • Choosing Deli Snacks will set FlexSpace temperature to 3°C. A tone will sound to confirm your choice.

4.Cold Drinks

  • Choosing Cold Drinks will set FlexSpace temperature to 0°C. A tone will sound to confirm your choice.

5. Ultra Chill

  • Choosing Ultra Chill will set FlexSpace temperature to -2°C. A tone will sound to confirm your choice.

6. Freezer

  • Choosing Freezer will set FlexSpace temperature to the same temperature as the freezer compartment.A tone will sound to confirm your choice.

Setting cooling temperatures

If your product has food freezing in the fresh food compartment, increase the temperature setting 1 or 2 degrees Celsius.

If you place food within 3 cm in front of the air ports, there may be the chance of freezing food.

Alerts and Alarms

Water Filter

When illuminated, the water filter needs to be replaced. Change the water filter every 6 months or when 750 litres of water has been dispensed. To reset, press and hold button for 3 seconds. Tone will sound once it has been reset.

Air Filter Installation

First operation the refrigerator need to installation the air filter which storage at crisper left side and follow installation method as below.

Carbon activated air filter

  1. Remove plastic wrap.
  2. Install filter according to your refrigerator’s use&care guide.
  3. Reset filter reminder light on your refrigerator.
  4. Replace filter every 6 months.

When illuminated, air filter needs to be replaced.

Change the air filter every 6 months. To reset, press and hold button for 3 seconds. Tone will sounds once it has been reset.

Door Open

If a door has been left open for 5 minutes or more, an alarm will sound and the door open indicator will illuminate on the display. The alarm can be turned off by closing the door or pressing any key. Control panel will return to normal operation after the door is closed.

Error Tone

An alarm will sound if the user tries to make a selection that is not available.

Sabbath Mode

The Sabbath Mode is a feature that disables portions of the refrigerator and its controls in accordance with observance of the weekly

Sabbath and religious holidays within the

Orthodox Jewish community.

Sabbath Mode is turned ON and OFF by simultaneously pressing and holding both the “-” (freezer side) and “+” (refrigerator side) for five seconds. Other than the High Temp alarm, no audible sounds will occur until the user exits the Sabbath mode. The display shows “Sb” while in Sabbath mode.

In the Sabbath Mode, the High Temp alarm is active for health reasons. For example,

If the door is left ajar the High Temp alarm is activated. The refrigerator will function normally once the door is closed, without any violation of the Sabbath/Holidays. The High Temp alarm is permitted when cabinet temperature is outside the safe zone for 20 minutes. The alarm silences itself after 10 minutes while the High Temp icon stays lit until the Sabbath mode is exited.

AUTOMATIC ICE & WATER DISPENSER

Using the ice maker after installation

Before making ice for the first time, be sure to prime the water supply system. Air in new plumbing lines can result in two or three empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.

Priming the water supply system

For proper dispenser operation, recommended water supply pressure should fall between 206kPa and 689kPa (30PSI and 100PSI).

Excessive pressure may cause the system to malfunction.

  1. Begin filling the system by pressing and holding a drinking glass against the dispenser.
  2. Keep the glass in this position until water comes out of the dispenser. It may take about 1½ minutes.
  3. Continue dispensing water for about four minutes to flush the system and plumbing connections of any impurities (stopping to empty the glass as necessary).

Only the first 750 ml of dispensed water is chilled.

Ice maker operation & care

After the refrigerator is installed properly and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the bin to fill completely.

Ice Maker and Storage Bin Capacity

This ice maker should produce 1 kg of ice per 24 hours. The ice bin will hold about 1.8 kg of ice.

Turning the ice maker on and off

Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, set the ice maker’s On/Off feature to Off; otherwise, the ice maker’s fill valve may make a loud chattering noise when it attempts to operate without water.

Ice production is controlled by the ice maker’s On/Off feature on the control panel. Pressing the On/Off feature turns the ice maker on & off.

Ice maker/dispenser tips

  • If your refrigerator is not connected to a water supply or the water supply is turned off, turn off the ice maker as described in the previous section.
  • The following sounds are normal when the ice maker is operating:
    • Motor running
    • Ice dropping into ice bin
    • Water valve opening or closing
    • Running water
  • If you need a large quantity of ice at one time, it is best to get cubes directly from the ice bin.
  • Ice cubes stored too long may develop an odd flavor. Empty the ice bin as explained below.
  • When dispensing cubed ice, it is normal to have a small quantity of little pieces along with the whole cubes.
  • To avoid splashing, dispense ice into your container before adding liquids.
  • It is normal for ice to fill to the top of the ice bin.

Cleaning the ice maker

Clean the ice maker and ice bin at regular intervals, especially prior to vacation or moving.

  1. Turn off the icemaker.
  2. Remove the ice bin by pulling straight out.
  3. Empty and carefully clean the ice bin with mild detergent. Do not use harsh or abrasive cleaners. Do not place in dishwasher. Rinse with clear water.
  4. Allow the ice bin to dry completely before placing it back into the freezer.
  5. Place ice bin back into position. Turn the ice maker on.

Remove and empty the ice bin if:

  • An extended power failure (one hour or longer) causes ice cubes in the ice bin to melt and refreeze together after power is restored, jamming the dispenser mechanism.
  • You do not use the ice dispenser frequently. Ice cubes will freeze together in the bin, jamming the dispenser mechanism.

Remove the ice bin and shake to loosen the cubes or clean as explained above.

When removing or replacing the ice bin, avoid rotating the auger in the ice bin. If the auger is accidentally rotated, you must realign the auger by turning it in 45 degree turns (see below) until the ice bin fits into place with the drive mechanism. If the auger is not properly aligned when replacing the ice bin, the refrigerator will not dispense ice. The fresh food door also may not close properly causing warm air to leak into the fresh food compartment.

STORAGE FEATURES

You can easily adjust shelf positions in the fresh food compartments to suit your needs. The shelves have mounting brackets that attach to slotted supports at the rear of each compartment.

To change a shelf position:

  1. Remove all food from shelf.
  2. Lift the front edge up and pull the shelf out.
  3. Replace by inserting the mounting bracket hooks into the desired support slots.
  4. Lower the shelf and lock into position.

To adjust the flip shelf:

  1. Remove food from shelf.
  2. Lift the right side edge of shelf upwards and push to the left towards ice maker

To adjust the slide-under/flip shelf:

1. Pull front half shelf forward until its back drops down, then gently push front half shelf back and under back half shelf.

2. With front half fully below back half, lift front of shelf to flip it upwards toward the back of the cabinet.

Drawers

Your refrigerator includes a variety of storage drawers.

FreshSealTM Crisper (with automatic humidity control)

Crisper drawers are designed for storing fruits, vegetables, and other fresh produce. Crispers have an auto humidity control (with replaceable membrane) on the side of each crisper under the humidity control cover.

To remove the auto humidity control membrane:

  1. Reach to back of humidity control cover.
  2. Pull up on cover.
  3. Pull cover towards back of cabinet and remove.
  4. Replace humidity membrane.
  5. Replace cover by reversing the steps above. Repeat for both crispers.

To remove the FreshSealTM Crisper for cleaning:

  1. Pull the drawer out until it stops.
  2. Lift the front slightly and remove the drawer.

Recessed SnackZone

This drawer is ideal for storage of deli meats and cheese.

Slide back the cover to allow access to the drawers.

Doors

Storage bins

The doors to your fresh food compartment use a system of modular storage bins. All of these bins are removable for easy cleaning. Bins can be adjusted to your needs.

Door bins are ideal for storing jars, bottles, cans, and large drink containers. They also enable quick selection of frequently used items.

Adjustable door bins

Some models have adjustable door bins that can be moved to suit individual needs.

To adjust the collapsible door bin:

  1. Make sure bin is securely seated on rail in door.
  2. Grab one side of bin and place other hand on adjustable side.
  3. Pull on side of bin until the bin is adjusted to desired width.

To move door bin along a rail:

  1. Tilt bin up so the back of the bin is off the door but the hook is still engaged.
  2. Slide bin along rail to desired position.
  3. Lower bin back into place.

To move door bin from rail to rail:

  1. Lift bin up disengaging the hook.
  2. Move bin to desired rail location.
  3. Push bin hook into rail engaging the hook.

Freezer storage

To remove freezer and FlexSpace shelves and drawers:

All freezer and FlexSpace shelves and drawers are removable.

  1. Open doors completely to gain access to shelves/drawers.
  2. Pull the shelf/drawer to the stopper. Lift up and pull to remove it from the cabinet.
  3. Reverse the steps to reinstall shelf/drawer.

The middle drawers in the freezer and FlexSpace™ can be mounted up to three height positions and can also invert 90 degrees allowing storage of bottles in the FlexSpace™.

CLEANING YOUR REFRIGERATOR

Doors and exterior (white and silver):

You should only clean the doors with lukewarm soapy water and a soft cloth.

Stainless Steel:

Your stainless steel refrigerator is manufactured from mark-resistant stainless steel. This stainless steel has a special advanced protective coating that eases the removal of marks such as fingerprints and water spots. To keep its appearance, clean it regularly with lukewarm soapy water and a soft cloth.

Interior

Clean the inside of your refrigerator regularly with a soft cloth, unscented mild soap and lukewarm water. Thoroughly dry all surfaces and removable parts and avoid getting water on the controls.

Replace removable parts, plug power cord in and switch the power on before returning the food.

Door seals

Always keep door seals clean by washing them with a mild detergent and warm water, followed by a thorough drying. Sticky food and drink can cause seals to stick to the cabinet and tear when you open the door.

Never use hot water, solvents, commercial kitchen cleaners, aerosol cleaners, metal polishes, caustic or abrasive cleaners, or scourers to clean your refrigerator. Many commercially available cleaning products and detergents contain solvents that will damage your refrigerator. Use only a soft cloth with an unscented mild soap and lukewarm water.

Switching off your refrigerator

If you switch off your refrigerator for an extended period, follow these steps to reduce the chances of mould.

  1. Remove all food.
  2. Remove the power plug from the power point.
  3. Thoroughly clean and dry the Interior.
  4. Ensure that all the doors are wedged open slightly for air circulation.

CHANGING THE FILTER

Air Filter (select models)

The air filter is located in the top center of the fresh food compartment.

Replacing your Air Filter

To ensure optimal filtering of refrigerator odors, you should change the air filter six months (The filter status light on the Touch Panel prompts you to replace the filter after six month)

  1. Remove the air filter cover by squeezing the sides of the cover together and removing from liner
  2. Remove the old filter and discard it.
  3. Unpack the new filter and slide it into the housing. The open face must (carbon media) of the filter should be installed facing the air port (hole) in the multiflow.
  4. Replace the air filter cover by squeezing the sides and snapping it back into place.
  5. Press and hold the “Reset Air Filter” button on the control panel for three seconds. When the LED turns off, the status has been reset.

Water Filter

Your refrigerator is equipped with a water filtering system. The water filtering system filters all dispensed drinking water, as well as the water used to produce ice. The water filter is located at the top right side of the fresh food compartment.

In general, you should change the water filter every six months to ensure the highest possible water quality. Water filter status on the user interface prompts you to replace the filter after a standard amount of water (750 litres) has flowed through the system.

If your refrigerator has not been used for a period of time (during moving for example), change the filter before reinstalling the refrigerator

Replacing the Water Filter

To Remove: Pull cover towards you and cover will drop down and allow access to filter.

To Reinstall: Push cover up towards liner and then push towards rear of cabinet. Filter cover will snap back into place.

It is not necessary to turn the water supply off to change the filter. Be ready to wipe up any small amounts of water released during the filter replacement.

  1. Ensure that the ice maker is turned off
  2. Remove the filter by turning anti-clockwise 180˚
  3. Slide the old water filter cartridge straight out of the housing and discard it.
  4. Unwrap the new filter cartridge and using the alignment guide, slide it gently into filter housing until it stops against the filter connection at the back of the housing.
  5. Engage the filter by firmly rotating clockwise until the filter snaps into position (once engaged the filter cannot be rotated further).
  6. Press a drinking glass against the water dispenser while checking for any leaks at the filter housing. Any spurts and sputters that occur as the system purges air out of the dispenser system are normal.
  7. After filling one glass of water, continue flushing the system for about four minutes.
  8. Turn on the ice maker.
  9. When the filter has been replaced press and hold the ‘Reset Water Filter’ button for three seconds to reset the filter replace timer.
  10. Replace filter cover by pushing up and snapping into place.

FOOD STORAGE GUIDE

CARE & CLEANING

Interior & Door Liners

  • Soap and water
  • Baking soda and water
    • Use two tablespoons of baking soda in one quart of warm water. Be sure to wring excess water out of sponge or cloth before cleaning around controls, light bulb or any electrical part.

Door Gaskets

  • Soap and water
    • Wipe gaskets with a clean soft cloth.

Drawers & Bins

  • Soap and water
    • Use a soft cloth to clean drawer runners and tracks.

Glass Shelves

  • Soap and water
  • Glass cleaner
  • Mild liquid sprays
    • Allow glass to warm to room temperature before immersing in warm water.

Exterior & Handles

  • Soap and water
  • Non Abrasive Glass Cleaner
    • Do not use commercial household cleaners containing ammonia, bleach or alcohol to clean handles. Use a soft cloth to clean smooth handles or exterior. DO NOT use a dry cloth to clean smooth doors

Exterior & Handles (Stainless Steel Models Only)

  • Soap and water
  • Stainless Steel Cleaners
    • Never use CHLORIDE or cleaners with bleach to clean stainless steel. Clean stainless steel front and handles with non-abrasive soapy water and a dishcloth. Rinse with clean water and a soft cloth. Use a non-abrasive stainless steel cleaner. These cleaners can be purchased at most home improvement or major department stores. Always follow manufacturer’s instructions. Do not use household cleaners containing ammonia or bleach

TROUBLESHOOTING

Automatic Ice Maker

Ice maker is not making any ice.

  • Ice maker is turned off.
    • Turn on ice maker. For the fresh food ice maker, press ice maker on-off button once.
  • Refrigerator is not connected to water line or water valve is not open.
    • Connect the unit to the household water supply and ensure the water valve is open.
  • The water supply line is kinked.
    • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall.
  • The water filter is not seated properly.
    • Remove and re-install the water filter. Be sure to seat it fully into the locked position.
  • The water filter may be clogged with foreign material.
    • If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced.

Ice maker is not making enough ice.

  • Ice maker is producing less ice than you expect.
    • The water filter may be clogged with foreign material.
  • The water supply line is kinked.
    • Water pressure is extremely low. Cutoff and cut-on pressures are too low (well systems only).
  • Reverse osmosis system is in regenerative phase.
    • The ice maker will produce approximately 1 kg of ice every 24 hours depending on usage conditions.
  • If water dispenses slower than normal, or if the filter is six months old or older, it should be replaced.
    • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall.
  • Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only).
    • It is normal for a reverse osmosis system to be below 137 kPa (20 psi) during the regenerative phase.

Ice cubes are freezing together.

  • Ice cubes are not being used frequently enough or interruption of power for prolonged time.
    • Ice cubes are hollow (shells of ice with water inside). The hollow cubes break open in the bin and leak their water onto existing ice, which causes it to freeze together.
  • Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated.
    • This generally occurs when the ice maker does not get enough water. This is usually the result of a clogged water filter or restricted water supply.Replace the water filter and if the condition still occurs, check to see if the water valve is not turned on all the way or if there is a kinked water supply line.

Dispenser (Ice & Water)

Dispenser (Ice & water) not dispensing ice.

  • There is no ice in the bin to be dispensed.
    • The refrigerator doors are not completely closed.
  • Dispenser paddle has been pressed too long and the dispenser motor has overheated.
    • See the “Ice maker is not making any ice” section.
  • Be sure the refrigerator doors are completely closed.
    • The motor overload protector will reset in about three minutes and then ice can be dispensed.

Ice dispenser is jammed.

  • Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages.
    • Ice cubes are jammed between ice maker and back of ice container.
  • Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate.
    • Remove ice cubes that are jamming the dispenser.

Dispenser (Ice & water) not dispensing water.

  • Water filter not seated properly.
    • Water filter is clogged.
  • Household water line valve is not open.
    • Remove and reinstall the water filter. Be sure to rotate it to the right until it stops and the grip end is vertical.
  • Replace filter cartridge. Be sure to rotate it to the right until it stops and the grip end is vertical.
    • Open household water line valve. See CONCERN column AUTOMATIC ICE MAKER.

Water not cold enough.

  • As warmer tap water goes through the filter and enters the water supply system, the chilled water is pushed through to the dispenser. Once the chilled water is used up, it will take several hours to bring the freshly replaced water to a cooler temperature.
    • Add ice to cup or container before dispensing water.

Water has an odd taste and/or odor.

  • Water has not been dispensed for an extended period of time.
    • Unit not properly connected to cold water line.
  • Draw and discard 10-12 glasses of water to freshen the supply.
    • Connect unit to cold water line that supplies water to the kitchen faucet.

Opening/Closing Of Doors/Drawer

Door(s) will not close.

  • Door was closed too hard, causing other door to open slightly.
    • Close both doors gently.
  • Refrigerator is not level. It rocks on the floor when moved slightly.
    • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor
  • Refrigerator is touching a wall or cabinet.
    • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor.
  • Check gasket and cabinet interface for any obstructions.
    • Clean the refrigerator door gaskets and interface with warm, soapy water to remove any grease, dirt and grime from the surface. Wipe clean with a dry cloth. Inspect the gasket to make sure it is thoroughly clean.

Drawers are difficult to move.

  • Food is touching shelf on top of drawer.
    • Remove top layer of items in drawer.
  • Track that drawers slide on is dirty.
    • Ensure drawer is properly installed on track.
    • Clean drawer, rollers, and track. See Care & Cleaning.

Running of Refrigerator

Compressor does not run.

  • Refrigerator is in defrost cycle.
    • This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodically, lasting about 30 minutes.
  • Plug at electrical outlet is disconnected.
    • Ensure plug is tightly pushed into outlet.
  • House fuse blown or tripped circuit breaker.
    • Check/replace fuse with a 15 amp time-delay fuse.Reset circuit breaker.
  • Power outage.
    • Check house lights. Call local electric company

Refrigerator seems to run too much or too long.

  • Your variable speed compressor is designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle.
    • It is normal for the compressor to run continuously except during defrost mode.

Digital Temperature Setting Display

Digital temperature displays an error.

  • Electronic control system has detected a performance problem.
    • Call your Electrolux service representative, who can interpret any messages or number codes flashing on the digital displays.

Water/Moisture/Frost Inside Refrigerator

Moisture collects on inside of refrigerator walls.

  • Weather is hot and humid.
    • The rate of frost buildup and internal sweating increases.
  • Flipper mullion
    • Adjust flipper mullion. (See “To adjust the flipper mullion” in the Installation section.)

Water collects on bottom side of drawer cover.

  • Vegetables contain and give off moisture.
    • It is not unusual to have moisture on the bottom side of the cover.

Water collects in bottom of drawer

  • Washed vegetables and fruit drain while in the drawer
    • Dry items before putting them in the drawer. Water collecting in bottom of drawer is normal

Water/Moisture/Frost Outside Refrigerator

Moisture collects on outside of refrigerator or between doors.

  • Weather is humid.
    • This is normal in humid weather. When humidity is lower, the moisture should disappear.

Food in Fresh Food Compartment

Food is freezing

  • Temperature setting is too low.
    • Move the setting to a higher degree.
  • Temperature sensor is covered by food (right side of fresh food area).
    • Allow space for air flow to the sensor.
  • Food is covering the air ports.
    • Allow space between the air ports and the food.


See other models: WFE916DSD WVE915DSCA WFE915SD WFEP917DSD 6783400

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Q: How do I change the temperature function from F to C Reply