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USING YOUR DYSON MACHINE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
OPERATION
• Ensure the appliance remains upright in use. Dirt and debris may be released if
it is turned upside down.
• Take care if coming into contact with the carbon fibre brushes, as they may
cause minor skin irritation. Wash your hands after handling the brushes.
• Do not operate while checking for blockages.
• For domestic indoor and car use only. Do not use it whilst the car is in motion or
while driving.
• To watch a short online video visit: www.dyson.com/DC44gettingstarted
DOCKING STATION INSTALLATION
Use appropriate mounting hardware for your wall type and ensure that the
docking station is mounted securely. Ensure no pipe work (gas, water, air) or
electrical cables, wires or ductwork are located directly behind the mounting
area. The docking station must be mounted in accordance with regulations
and applicable codes/standards (state and local laws may apply). Dyson
recommends the use of protective clothing, eyeware and materials as necessary.
CARPETS OR HARD FLOORS
• Before vacuuming your flooring, rugs and carpets, check the manufacturer's
recommended cleaning instructions.
• The brush bar on the appliance can damage certain carpet types and floors.
Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorized floor tool and
consulting with your flooring manufacturer.
• Before vacuuming highly polished floors, such as wood or linoleum, first check
that the underside of the floor tool and its brushes are free from foreign objects
that could cause marking.
LOOKING AFTER YOUR DYSON MACHINE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate your
warranty.
• Store the machine indoors. Do not use or store it below 32°F (0°C). Ensure the
machine is at room temperature before operating.
• Clean the machine only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the machine.
VACUUMING
• Do not use without the clear bin and filter in place.
• Fine dirt such as plaster dust or flour should only be vacuumed in very small
amounts.
• Do not use the machine to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the machine.
• When vacuuming, certain carpets may generate small static charges in the clear
bin or wand. These are harmless and are not associated with the main electricity
supply. To minimize any effect from this (small static charge), do not put your
hand or insert any object into the clear bin unless you have first emptied it and
cleaned it with a damp cloth (see ‘Cleaning the clear bin’).
• Use extra care when cleaning on stairs.
• Do not rest the machine on chairs, tables, etc.
• Do not press down on the nozzle with excessive force when using the machine as
this may cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven
luster. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.
DIAGNOSTICS – MACHINE
1 minute left before charge.
Too cold/too hot - do not use.
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Ensure the machine is disconnected from the charger before emptying the
clearbin.
• To release the dirt, push the red button at the side of the clear bin as shown.
• To minimize dust/allergen contact when emptying, encase the clear bin tightly in
a plastic bag and empty.
• Remove the clear bin carefully.
• Seal the bag tightly, dispose as normal.
• To make emptying the clear bin easier, it is advisable to remove the wand and
floor tool.
CLEANING THE CLEAR BIN
• Ensure the machine is disconnected from the charger before removing the clear
bin. Be careful not to pull the ‘ON’ trigger.
• Remove the wand and floor tool.
• To remove the clear bin, push the red button at the side of the clear bin as you
would when emptying the clear bin. This will expose the red release button on
the underside of the handle. Press this to release the clear bin.
• Remove the clear bin carefully.
• Clean the clear bin with a damp cloth only.
• Ensure the clear bin is completely dry before replacing.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
• To replace the clear bin, fit the tab on the rim of the cyclone shroud into the
aperture on the inside of the top of the clear bin. Push the clean bin up and in.
It will click into place.
• Close the base of the clear bin.
WASHING YOUR FILTER
• Ensure the machine is disconnected from the charger before removing the filter.
• Your machine has one washable filter, located as shown.
• Press the blue 'Filter' button so you can remove the cyclone and clear bin unit.
• Check and wash the filter regularly according to instructions to maintain
performance.
• The filter may require more frequent washing if vacuuming fine dust or if used
mainly in ‘HIGH CONSTANT SUCTION’ mode.
• Wash the filter with cold water only. Do not use detergents.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
• IMPORTANT: After washing please leave at least 12 hours to dry completely
before refitting.
• Place the dry filter into the recess of the handle.
• Fit the base of the handle into the aperture on the base of the cyclone and clear
bin unit. Push both halves together until the 'Filter' button engages and locks into
place.
• To watch a short online video visit: www.dyson.com/DC44filterwash
LOOKING FOR BLOCKAGES
• Ensure the machine is disconnected from the charger before looking for
blockages.
• Do not operate while checking for blockages. Failure to do so could result in
personal injury.
• Beware of sharp objects when checking for blockages.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
• If you cannot clear an obstruction you may need to remove the brush bar. Use
a coin to unlock the fastener marked with a padlock. Remove the obstruction.
Replace the brush bar and secure it by locking the fastener. Ensure it is fixed
firmly before operating the machine.
• Take care if coming into contact with the carbon fiber brushes, as they may
cause minor skin irritation. Wash your hands after handling the brushes.
CLEARING BLOCKAGES – THERMAL CUT-OUT
• This machine is fitted with an automatically resetting thermal cut-out.
• Large items may block the tools or nozzle. If any part becomes blocked the
machine may overheat and automatically cut-out.
• Leave to cool down for 1-2 hours before checking the filter or for blockages.
• Ensure the machine is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts of the machine securely before using.
• Clearing blockages is not covered by your warranty.
CHARGING AND STORING
• This machine will switch ‘OFF’ if the battery temperature is below 37.4°F (3°C).
This is designed to protect the motor and battery. Do not charge the machine
and then move it to an area with a temperature below 37.4°F (3°C) for storage
purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the machine with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
• When charging via the docking station the battery must be in the machine.
• The battery can be charged on or off the machine. Take care when removing
the battery.
DIAGNOSTICS – CHARGER
Charging.
Fully charged.
Not charging - check battery.
Not charging - too cold/too hot.
BATTERY SAFETY INSTRUCTIONS
• Disconnect the charger from the main electricity power supply when removing
the battery.
• To release the battery press the silver button on the handle.
• Use only Dyson batteries and Dyson charging unit.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
• Skin contact – can cause irritation. Wash with soap and water.
• Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
• Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
• Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION:
The battery used in this machine may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 140°F(60°C), or
incinerate. Replace battery with a Dyson battery only: use of any other battery
may present a risk of fire or explosion. Dispose of used battery promptly. Keep
away from children. Do not disassemble and do not dispose of in fire.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson Helpline with
your serial number and details of where and when you bought the machine
Most questions can be solved over the phone by one of our Dyson Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under warranty, and it is a
covered repair, it will be repaired at no cost.
The serial number can be found on the rating plate which is on the main body of
the machine behind the filter.
PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline, 1-855-533-1098.
• Complete the enclosed Warranty Form and post it to us.
This will confirm ownership of your Dyson machine in the event of an insurance
loss, and enable us to contact you if necessary.
2 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED
WARRANTY.
WHAT IS COVERED
Your Dyson machine is warranted against original defects in material and
workmanship for a period of 2 years from the date of purchase, when used for
private household purposes in accordance with the Dyson Operating Manual.
This warranty provides, at no extra cost to you, all labor and parts necessary
to ensure your machine is in proper operating condition during the warranty
period. This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a
result of:
• Machines purchased from an unauthorized dealer.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the Dyson Operating Manual.
• Use of the machine other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by
Dyson, Inc.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt,
filter, brush bar, hose assembly and power cord (or where external damage or
abuse is diagnosed), carpet or floor damage due to use not in accordance with
manufacturer’s instructions or failure to turn the brush bar off when necessary.
• Reduction in battery discharge time due to battery age or use.
WARRANTY SERVICE
• Please fill out and return the Warranty Form, or register online at
www.dyson.com
• Before service can take place, the terms of the limited warranty require that you
contact the Dyson Helpline with your model name/number, serial number, date
and place of purchase.
• Please keep your purchase receipt in a safe place to ensure you have this
information.
• All work will be carried out by Dyson, Inc. or its authorized agents.
• Any replaced defective parts will become the property of Dyson, Inc.
• Service under this warranty will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline. Most
issues can be rectified over the telephone by our trained Customer Care staff. If
this is not possible Dyson, Inc. will arrange for your machine to be repaired and
returned in full working order at no extra cost to yourself.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your machine including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some
States and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service
described above. Dyson, Inc. will not be liable for any consequential damages
or incidental damages you may incur in connection with your purchase and
use of your machine. This limitation is not allowed by some States and so this
limitation may not apply to you.
• This limited warranty gives you specific legal rights. You may also have other
rights which vary by State.
• This limited warranty is not transferable.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so
that we can assist you more quickly in our Customer Service department. From
time to time, Dyson, Inc. may send you special offers and news of our latest
innovations. Check the box on the Warranty Form within the Dyson Operating
Manual if you do not wish to receive marketing or promotional information from
Dyson, Inc. For more information about our data collection practices, please
refer to the Dyson, Inc. privacy policy at www.dyson.com/privacy
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials and so should
not be treated as household waste. To protect the environment please dispose of
this product responsibly and recycle where possible.
• The battery should be removed from the product before the product is
disposed of.
• Dispose of or recycle the battery in accordance with local ordinances or
regulations.
CONFORMITY INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause
undesired operation of the device.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
The serial number can be found on the rating plate which is on main body of the
machine behind the filter.
This illustration is for example purposes only.
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
Net weight: 5.07lb (2.30kg).
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