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Problem Possible Causes What To Do
Small amount of water
on floor in front of dryer
Inadequate load size for steam
cycle selected, excess steam
condenses inside cabinet and
leaks out
If using the Steam Dewrinkle cycle, manually reduce the cycle
time. If using the Steam Refresh cycle, add more garments to
the load.
Water on floor in back of
dryer
Loose water hose connection to
valve
Tighten connection.
Hose missing rubber washer at
connection with valve
Install rubber washer provided with hose.
Dryer makes water
noises
Water valve is open filling
steam generator
This is normal.
Steam generator is dispensing
steam into drum
This is normal.
Water drips from door
when opened after a
Steam Cycle
Steam condenses on inner door This is normal.
Cannot see steam at
beginning of cycle
Steam released at different
times in the cycle
This is normal.
Cannot see steam at any
time during cycle
The steam nozzle might be
clogged with debris from your
water supply
Call GE Appliances at 800.GE.CARES to order nozzle
replacement kit WE25M71 or to request a technician to replace
this for you.
Garments still wrinkled
after steam cycle
Too many garments Load fewer garments; manually increase time.
Dryer continues to
tumble after display says
Complete
Ext Tumble was selected Ensure Ext Tumble option is not selected. For the Steam
Refresh cycle, Ext Tumble will automatically be turned on and
cannot be turned off.
Before you call for service…
45
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