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8
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK?
Problems Causes Solutions
The appliance does not work.
The appliance is not
properly plugged into the
electrical outlet.
Plug the appliance into an
electrical outlet and turn
it on.
The jug or the accessory is
not correctly positioned or
locked on the motor unit.
Check that the jug or
the accessory is properly
positioned and locked in the
motor unit as shown on the
images of the Instructions
for Use.
Excessive vibrations.
The appliance is not placed
on a flat, stable and heat-
resistant surface.
Place the appliance on a
flat surface.
The volume of ingredients
is too big.
Reduce the quantity
of ingredients in the
appliance.
There are leaks at the lid.
The volume of ingredients
is too big.
Reduce the quantity
of ingredients in the
appliance.
The lid is not correctly
positioned.
Lock the lid correctly on the
blender jug.
There are leaks at the base
of the blender jug
The seal of the blender
jug (C3) is not correctly
positioned or is missing.
Reposition the seal and lock
the blade correctly (C2).
CLEANING THE JUG (PLASTIC, GLASS OR STEEL VERSION
DEPENDING ON MODEL) IN A DISHWASHER:
• The plastic, glass or steel jug (C4), the the lid (C5), the cap (C6), thespice
mill bowl (E2), the herb chopper bowl (D3), as well as the spatula (F)
can be cleaned in the upper basket of a dishwasher using the “ECO” or
“REDUCED SALT” programme. The blades of the blender jug (C2), the
seals (C3 & D2), spice mill (E1) and the herb chopper (D1) must not
be cleaned in a dishwasher.
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