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Before you call for service
Troubleshooting Tips
Problem Possible Causes What To Do
Oven–All Models
Oven light does not work Light bulb is loose or defective. Tighten or replace the bulb.
Switch operating light is broken. Call for service.
Oven will not work Plug on range is not completely Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet. grounded outlet.
A fuse in your home may Replace fuse or reset circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set. See the Using the oven section.
On self-cleaning models, door If necessary, allow the oven to cool; then unlock the door.
left in the locked position.
Food does not bake Oven controls improperly set. See the Using the oven section.
or roast properly
Rack position is incorrect or the See the Using the oven section.
rack is not level.
Incorrect cookware or cookware See the Using the oven section.
of improper size being used.
Oven thermostat needs See the Adjust the oven thermostatEasy to do
adjustment. yourself! section.
No power supply from Small appliance plug is not Make sure the small appliance plug is properly
convenience outlet completely inserted in the inserted.
on top of backguard convenience outlet.
(on some models)
The backguard is too hot Allow the range to cool; then reset the circuit
and the convenience outlet breaker by pressing the switch located near
breaker has tripped. the convenience outlet.
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions
Safety Instructions
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