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19
Consumer Services
Wine Reserve
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE
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GE
Appliances
Answer
Center
In the USA:
800.432.2737
Whatever your question about any Monogram major appliance, GE Appliances Answer Center
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courteously. And you can call any time. GE Appliances Answer Center service is open 24 hours a day,
Monday through Saturday.
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
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Repair
Service
In the USA:
800.432.2737
In Canada:
1.800.561.3344
A GE Appliances consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Appliances Consumer Service company- operated locations offer
you service today or tomorrow, or at your con venience (7:00 a.m. to 10:00 p.m. week days, 8:00 a.m. to
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so most repairs can be handled in just one visit. In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m.
and Saturday, 8:00 a.m. to 5:00 p.m. EDST.
For
Customers
With Special
Needs…
In the USA:
800.626.2005
GE Appliances offers Braille controls for a variety of appliances, and a brochure
to assist in planning a barrier-free kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to a
TDD or
a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.
Service
Contracts
In the USA:
800.626.2224
In Canada:
1.800.290.9029
You can have the secure feeling that GE Appliances Consumer Service will still be there after your
warranty expires. Purchase a GE Appliances contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple -year contract, you are assured of future service at
today’s prices.
Parts and
Accessories
In the USA:
877.959.8688
In Canada:
1.800.661.1616
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE Appliances parts system provides access to over 47,000 parts…and all GE
Appliances Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are
accepted.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service personnel.
Caution must be exercised, since improper servicing may cause unsafe operation.
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